Hervé Digital

Hervé Digital is a digital management platform designed for restaurants, hotels, hair salons, and retail businesses. It provides features such as QR code menus, online ordering, point-of-sale integration, and real-time analytics on revenue and peak hours. The system is presented as operational within one day, with a 30-day free trial, no commitment, and no installation fee.

The platform offers an AI assistant that allows users to pose questions in natural language, which the AI then analyzes against real data to provide immediate advice. Additionally, it includes automated customer loyalty tools for relaunching inactive clients and rewarding VIPs through email or SMS.

Hervé Digital includes inventory management with automatic stock alerts and supplier recommendations, as well as pricing and scheduling simulations. These simulations allow businesses to test the impact of price changes, promotions, or extended opening hours before implementing them.

The system integrates with Uber Eats to complement rather than replace it. While Uber Eats charges a commission of 30–35% per order and provides only partial customer data, Hervé offers a 4–7% commission rate and complete customer data for direct orders via QR code.

Customers can personalize their orders completely, selecting sauces, crudités, and formats like Simple or Double. They also receive instant notifications via email or SMS when their order is ready, ensuring no waiting time at the counter.

The platform targets specific industries including restaurants, hotels, hair salons, and retail commerce. It aims to digitize, analyze, and optimize these businesses by connecting all necessary tools in real-time across any device.

To get started, businesses can request a free demo or utilize the 30-day free trial which requires no commitment. There is also a zero installation fee mentioned on the platform's website.

The website states that the system is operational in less than one day, allowing for rapid deployment without lengthy setup processes.

The platform provides real-time analytics covering average ticket size, top-selling items, and peak hours to help businesses decide based on actual data.

The business model relies on a commission structure that is significantly lower than third-party delivery services, with fees ranging from 4% to 7% for direct orders.

The platform allows for complete personalization of menu items, enabling users to configure options like meat type, extra garnish, and sauce preferences directly from the admin panel.

The system ensures that orders arrive instantly in the kitchen and at the cash register without errors or delays, streamlining the entire service flow.

The platform includes a feature to simulate the impact of various business decisions, such as extending operating hours or adjusting prices, before they are enacted.

The business offers a 30-day free trial period with no commitment required, allowing potential users to test the system risk-free.

The platform integrates with existing Uber Eats accounts to optimize direct customer interactions while leveraging Uber Eats for new customer acquisition.