Questions about Amelio
What is Amelio?
Amelio is an AI software provider for dental practices in German-speaking markets. It offers three specialized agents: a documentation scribe, a recall agent, and a voice receptionist. These tools are built specifically for BEMA, GOZ, and HKP workflows. The company hosts its services in Frankfurt and claims GDPR compliance.
What specific jobs do the three Amelio agents perform?
The documentation scribe listens chairside and drafts chart entries with BEMA/GOZ coding and treatment plans. The recall agent follows up on open treatment plans and activates patients for prophylaxis via WhatsApp, SMS, and email. The voice receptionist answers calls, identifies patients, and books appointments directly into the calendar.
What performance metrics are claimed for the Amelio agents?
Some reviewers say the documentation scribe reduces documentation time by 68%. The recall agent reportedly achieves a 31% higher HKP acceptance rate. The voice receptionist operates 24/7 to handle calls and bookings without human intervention.
How does Amelio handle BEMA/GOZ coding and billing separation?
The documentation scribe assigns BEMA and GOZ numbers automatically with a stated 97% accuracy. It separates billing between Kasse and Patient for mixed remuneration. The recall agent sends HKP information to patients to secure treatment plans.
What is the step-by-step workflow for each agent?
The documentation scribe transcribes spoken conversations into structured chart entries including diagnosis, treatment, materials, and complaints. The recall agent engages patients in a dialogue until a termination appointment is confirmed. The voice receptionist identifies callers and schedules visits immediately.
What are the specific workflow themes for each agent?
The documentation scribe is designed for German dental billing codes and treatment-plan workflows (HKP). The recall agent targets prophylaxis activation. The voice receptionist handles general appointment booking for the practice.
Which specific codes and terms are used in the Amelio workflow?
The documentation scribe outputs a Heil- und Kostenplan (HKP) with specific codes like BEMA 19, BEMA 91a, GOZ 2200, and GOZ 2210. The recall agent manages open HKPs and prophylaxis appointments. The voice receptionist manages the general calendar.
How do the agents output data and communicate?
The documentation scribe exports data to PMS systems. The recall agent uses WhatsApp, SMS, and email. The voice receptionist uses telephone lines. All three agents operate within a single platform.
What is the official website of Amelio?
The official website of Amelio is helloamelio.com.
Does Amelio have reviews on Trustburn?
Amelio has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
AI-generated from reviews on this page. Verify anything important with the company directly.
News
No news yet. This is where the business shares its own updates and press.
Photos
Widgets
Get the widget for your site →About Amelio
Amelio provides AI agents designed for dental practices in German-speaking markets. Its three agents include a documentation scribe that listens chairside and drafts chart entries with BEMA/GOZ coding and treatment plans, a recall agent that follows up on open treatment plans and activates patients for prophylaxis via WhatsApp, SMS and email, and a voice receptionist that answers calls, identifies patients and books appointments directly into the calendar. The agents are described as being built for German dental billing codes (BEMA, GOZ) and treatment-plan workflows (HKP), and the service is advertised as GDPR-compliant with hosting in Frankfurt.
- Website
- helloamelio.com