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Questions about Hej Labs

Based on reviews, listing data and website checks · updated yesterday

What is Hej Labs?

Hej Labs is a Bali-based digital agency that designs and engineers custom web applications, bespoke software platforms, AI products like agents and copilots, and games for founders and clients. The team also develops and operates its own products, including a cloud-native point-of-sale system for retail and a gamified math-learning application. They handle projects from initial discovery and prototyping through to build and launch as a small, senior team.

What specific products does Hej Labs build for its own use?

The agency targets founders and teams, offering capabilities that range from marketing sites to complex dashboards and bespoke backend systems. Their own products include a cloud-native point-of-sale system for retail shops and stores, which features inventory, payments, and reporting in one calm interface. Another own product is a gamified math-learning application for students in SD–SMA levels.

Where is Hej Labs located and how large is its team?

Hej Labs operates as a remote-first agency with around ten people, all based in Bali, Indonesia. They have built software for some of Indonesia's biggest tech companies and serve clients in Bali, across Indonesia, and worldwide. The team is structured as a small, senior group that handles projects from the first sketch to production.

How does Hej Labs structure its development process for clients?

The agency's process begins with a discovery phase where they have a real conversation about the problem and users to pressure-test the idea before writing code. Next, they create fast, clickable prototypes so clients can feel the product early, followed by building and shipping in short cycles with weekly progress updates. Finally, they stay on for the next thing to iterate, scale, and keep the product sharp.

What core philosophy guides Hej Labs' work?

Hej Labs positions itself as a tiny agency that treats every client project like its own product because half the time it becomes one. They believe good software feels obvious and aim to make the shipped product feel inevitable, fast, quiet, and built to last. Their approach focuses on small teams and real craft to ship things people actually use.

What specific capabilities does Hej Labs offer to clients?

The agency offers custom web apps ranging from marketing sites to complex dashboards, as well as bespoke tools, platforms, and backends that fit how a business runs. They also specialize in AI products such as agents, copilots, and RAG systems designed to be features people actually reach for. Additionally, they build and run their own software and games to inform their engineering approach.

How long has Hej Labs been in business and what is its history?

Hej Labs has been operating since 2020, when they started the company in Bali to keep the part of building they love while cutting the rest. The company is described as a small, senior team that has built at and for some of Indonesia's biggest tech companies. They remain deliberately selective, taking on a handful of projects they believe in across various sectors.

Which markets and sectors does Hej Labs serve?

The agency serves clients in Bali, across Indonesia, and worldwide, covering sectors like healthcare, hospitality, marketplaces, education, and internal systems. They work with founders and teams who need custom web apps, software, games, and AI products. Their remote-first model means no account managers or offshore hand-offs, just a direct connection with the senior team.

How does Hej Labs' own product development benefit its clients?

Hej Labs combines client work with the development of its own tools and products to inform its engineering approach. The company builds and runs its own products, such as a cloud-native POS and a gamified math-learning app, so they can ship client work with a founder's instinct. This dual focus helps them deliver fast, accessible, and durable digital solutions.

What are the current status and availability of Hej Labs' own products?

The agency's website mentions a free 14-day trial for their cloud-native point-of-sale system, which is live now. They also have an upcoming gamified math-learning application for students in SD–SMA levels scheduled for soon. Another own product, a property-trading board game called Capitalist, is also in development.

What criteria does Hej Labs use to select its projects?

Hej Labs states that they stay deliberately selective, choosing a handful of projects they believe in across AI, healthcare, hospitality, marketplaces, education, and internal systems. The team is around ten people, all based in Bali, and they handle projects from initial discovery through to build and launch. They aim to build software worth shipping for themselves and for clients.

What is the background and structure of Hej Labs' team?

The agency's website describes their team as small and senior, with backgrounds from Indonesia's top tech companies. They build AI, software, and internal tools for various sectors including health and education. The team is remote-first with clients from day one, avoiding traditional account managers and long discovery phases.

What is the overall scope of Hej Labs' services?

Hej Labs is a Bali-based digital agency that designs and engineers custom web applications, software, games, and AI products. The service targets founders and teams, offering capabilities ranging from marketing sites to complex dashboards and bespoke backend systems. The company combines client work with the development of its own tools and products to inform its engineering approach.

How can I contact Hej Labs?

You can reach Hej Labs by e-mail at admin@hej-labs.com.

What is the official website of Hej Labs?

The official website of Hej Labs is hej-labs.com.

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About Hej Labs

Hej Labs is a Bali-based digital agency that works remotely. The team designs and engineers custom web applications, bespoke software platforms, AI products such as agents and copilots, and games for founders and other clients. In addition to client projects, the agency develops and operates its own products, including a cloud-native point-of-sale system for retail and a gamified math-learning application. The company is structured as a small, senior team that handles projects from initial discovery and prototyping through to build and launch.