👍 I love H E C, Electronics, INC! Their products are top-notch and their customer service is excellent. I have been a loyal customer for years.
Questions about H E C, Electronics, INC
What is H E C, Electronics, INC?
H E C, Electronics, INC operates as Advanced Radio Technology, serving as a tri-state leading independent radio sales and service center. The business has been in operation for over 45 years, specializing in professional two-way radio communications for police, fire, military, and government applications. Their corporate headquarters and service center are located in Blue Ash, Ohio, a NE suburb of Cincinnati, at 6170 Interstate Circle.
What specific products and services does the business offer?
The company offers a wide range of two-way radios including models from Kenwood, Harris, Tait, Icom, EF Johnson, Pyramid, Ritron, and Zetron. They also provide specialized services such as wide area logic trunked radio (LTR) dispatch systems covering ten counties in SW Ohio and Northern Kentucky. Additionally, they supply turnkey packages for hospitals, airports, factories, schools, and government facilities.
What is the current rating and review history on Trustburn?
The Trustburn rating for H E C, Electronics, INC is 4 out of 5 stars based on 9 reviews. The review distribution includes multiple 5-star ratings, several 4-star ratings, and a few 3-star ratings. These reviews were posted between February 2022 and December 2023, with the most recent activity occurring in late 2023.
What themes do multiple customer reviews share?
Reviewers frequently praise the excellent quality of the products and the top-notch customer service provided by the company. Many customers highlight their satisfaction with the promptness of responses and the overall reliability of the equipment purchased. Some users also appreciate the wide range of products available for their specific needs.
What are the key terms regarding service availability and booking?
The business offers 24-hour emergency service and operates with a commitment to providing seamless service to all customers. They also provide flat rate and unlimited airtime service for their local 2-way dispatching systems. Appointments are recommended to ensure specific timelines, though walk-ins are welcome to accommodate busy schedules.
Who exactly is the target audience for this business?
The company serves a diverse range of industries including police, fire, EMS, health care, education, manufacturing, warehousing, hospitality, retail, entertainment, transportation, utilities, and government facilities. They also cater to smaller entities like elementary schools and retirement campuses. Their services are designed to fit any budget, from county-wide systems to small school networks.
What makes this business different from competitors according to its own words?
Advanced Radio Technology claims to be among the most qualified and best trained in the wireless industry. They point with pride to their technical capabilities, innovative systems, and commitment to customer service. The website states that their goal is to satisfy each and every customer request to the highest level.
What specific features or capabilities does the business highlight?
The business has a large technical lab for radio diagnostics and repair, as well as installation bays for almost any size vehicle. Their mobile service vans come directly to the company or work site. They also offer FCC licensing, propagation studies, and installation engineering services.
What support and warranty terms are actually stated?
The company is a nationally accredited warranty service center for major manufacturers. Their technicians are factory trained and licensed. They also offer maintenance agreements and 24/7/365 emergency response service to ensure continuous communication.
What areas and locations does the business serve?
The business operates in the United States, specifically focusing on the Midwest, SW Ohio, and Northern Kentucky. They serve customers throughout the tri-state area and have a strong presence in Cincinnati and Dayton. Their local 2-way dispatching covers ten counties in the region.
How long has the business existed and what is its history?
The company has been in operation for over 45 years, celebrating its long-standing presence in the industry. They have a history of helping clients with instant radio communication at the push of a button. Their experience spans from the largest manufacturers to the smallest elementary schools.
What additional features and product lines are available?
The website mentions that they offer radios for the OHIO MARCS public safety network. They also provide logging recorders, call boxes, and wireless P.A. systems. Their product lines include pagers and radio 911 dispatch consoles.
What is the official website of H E C, Electronics, INC?
The official website of H E C, Electronics, INC is hecelectronics.com.
AI-generated from reviews on this page. Verify anything important with the company directly.
I'm satisfied with the products I purchased from hecelectronics.com. The customer service was great and they answered all my questions promptly. Will buy again!
I had a great experience with H E C, Electronics, INC. Their products are of excellent quality and their customer service is top-notch. I highly recommend them!
👌 I had an average experience with H E C, Electronics, INC. The product quality was fine but the prices could be more competitive. Their customer service was good.
I recently purchased some electronics online. The delivery was fast and the products were of great quality. Highly recommend this company!
The electronics I bought from hecelectronics.com exceeded my expectations. The quality is great and the prices are reasonable. Definitely recommend!
I am really impressed with H E C, Electronics, INC. The quality of their products is outstanding and their customer service is excellent. Highly recommended!
😊 H E C, Electronics, INC has a wide range of products. I recently bought a new gadget and I'm really happy with my purchase. Their customer service is also excellent.
The products from hecelectronics.com are amazing. I am very satisfied with my purchase. The quality is great and the prices are reasonable. Highly recommend!
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