Healthy directions

I had some high hopes for this wellness company, but my experience has been rather underwhelming. 🌱 The product selection is decent, but I've encountered some issues with customer service that left me feeling frustrated. When I reached out for support, the response was slow and didn't address my concerns adequately. 📞 Additionally, the quality of the supplements I received was not what I expected based on the claims made. It’s unfortunate, as I was looking for a reliable source for my health needs. Overall, I think there are better options out there for those seeking health products.

Sleep Answer from Healthy Directions is an amazing product! Recently I had surgery and pain was making sleep difficult. I've had prescription sleep products and don't like how they make me feel.

With Sleep Answer I wake up refreshed with no sleepiness dragging me down. No other nasty side effects.

If you have trouble sleeping, I highly recommend you try Sleep Answer!

When you order at their web site, all products come with ordering default with auto ship. If you are not careful, you will order that way. What percentage of people really order on auto ship? The web site should make you choose the auto ship if you want it. I never order auto ship anything and apparently did that when I ordered. Months later I get all these products. I called and they refused to pay for the shipping back. Seems they are there to take advantage of people. With rude reps arguing with you. I order thousands of dollars from them a year, and they won't send me a shipping label to return the product I never wanted. That is fine, I will dispute the charges with my credit card company and will never order with them again. Too, bad. They will lose some $25K of orders for the next 20 years, because they don't want to pay for a $10 shipping label.
They called and make this good for me. Seems they are trying. I will order from them again and hope they fix this auto ship entrapment.

Never got an email in re to my order being shipped, called & spoke to Kennedy who stated my order was in limbo when I called to cancel, asked for a manager, got hung up on, called 3xs, more hang-ups, called another number, spoke with Shirley who assured it would be here yesterday, never arrived, called again today, they told me it shipped Monday, according to the tracking number it shipped yesterday. **Do Not Use This Company** I *just* started using Dr.Sinatra Omega Max Q, this would have been my 2nd bottle, *huge* regret, will be searching for an alternative solution & never use this company or Dr.Sinatra. I could have canceled my order, customer service lied...DO NOT USE THIS COMPANY! Total Scam!

Excellent customer service. Have tried a number of their products and have been pleased with quality. Good results!

Been trying for over a week to get them to ship my 85-year-old mothers paid-for products, or refund the money. I keep getting the run-around from their customer service. It should not take 4+ calls and over a week to get a resolution here. This company sucks - get your products elsewhere.

In my opinion, the product is very good, but it never worked for me. I tried it for over a year. When I talked with customer service at the beginning of the month to discontinue my auto shipments, I was sent more product. I went on the website one week later and removed my credit card information to stop the automatic shipments. That did not work either and I received another automatic shipment. This is disturbing on so many levels. I called again the next week to stop the shipments and the credit card charges, and again I was assured that the shipments had been stopped. I am receiving another automatic shipment this week. I am not sure what a customer must do to stop the shipments and credit card charges. I do NOT recommend anyone to do business with this company.

We love the products (when we actually get some) but the customer service is terrible. We call and place an order and are given a shipping date. Two weeks later we call customer service and are told the order was cancelled by them with a harebrained story our credit card was rejected - the same credit card they used to send an autoship shipment two days prior (that we didn t need). Corporate needs to realize customer service should be a HUGE part of their business. Life Extension has excellent customer service and should be emulated and we will be purchasing even more from them.

I give 2 stars just because the products are very good, excellent quality. Customer Service is the worst ever. I placed orders and never received, when I call they said they do not have any orders and they do not send any e-mail or call to let you know. It happened many times. I need the products and this is the only reason I have to buy it from them.

I requested the trial they offered and then they started charging me $70 a month, they won t refund or cancel the orders I never placed. Overpriced products and scamming people that try them. Beware what your signing for, read the fine print.

Order a product from them thinking that the price was good but apparently they charged me for all the items I bought when it was suppose to be 2 free items . DO NOT USE THIS COMPANY!!