Wanted to get our hardwood floors refinished in our home. The oak floors had some water damage and areas on the floor were cupped up. Called Hatcher's and two other flooring companies for estimates. Ed Furchak from Hatchers came to our home to take a look at the flooring and discuss the process of...
Awful customer service experience. I confirmed with Ana a day/time for an estimate based on options they provided and cleared my schedule accordingly. After the fact, she told me that my chosen day/time was no longer available. She said their schedules change rapidly because they are busy. I let it ...
Very professional. Pricing was competitive! Ask for Ed he is a true pro! The finished work was beautiful! Would highly recommend!
Their floor crews are top notch. We had 2 areas of flooring done. Sand and stain and a big patch job of hardwood in our kitchen. The work they did was exceptional. We also had full hardwoods put in upstairs. Installation was excellent. The floors look great. If you want great customer service call E...
Beautiful, skilled work. They replaced all my floors with hand laid, unstained wood. Then stained it. It's gorgeous and was laid ten years ago and is still perfect. I highly recommend this business.
The customer service was horrible. David King came to give us an estimate. We scheduled a date for them to come and remove tile. Our appointment was between 8-10 am. They called at 9:11am and changed it to 3pm. We called them at 3:30 since no one had arrived yet. At 3:45 still no show. Than we were...
We've used Hatcher's Floors to replace the hardwood floors downstairs, install hardwood upstairs and install wrought iron railings. They worked as a team to get the job done quickly, and they took care of every detail. Everything looks great. They took their time and re-stained the stairs a few t...
I recently purchased an older fixer upper home in Arlington VA. It had existing hardwood floors but there were terrible stains and deep gouges everywhere. We also wanted to install wood flooring in a couple areas that had previously been carpeted. I got estimates from 5 different companies. 4 of the...