Harley-Davidson Laval

4.1 · 147 reviews
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Alex Ji
Reviews 1
2020-09-09 20:53

Worst service of all the dealerships I visited. Ye...

Worst service of all the dealerships I visited. Yes, the lady says hello when entering, big deal. I waited 30 minutes at the parts counter and 4 people from the staff walked past me without saying anything. Let them not wonder why we buy online. I left empty-handed and bought elsewhere. I will not v...

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Timothy K
Reviews 1
2020-08-15 22:14

Zero customer service here today. I came in ready ...

Zero customer service here today. I came in ready to buy a used Dyna I saw on their site. I walked around the store for 15-20 mins, no one said hi to me or came to see me and when I finally found the bike I wanted to see, I couldn t get a salesman s attention despite making eye contact with several ...

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Gauthier Paul
Reviews 1
2020-08-15 03:10

Staff at the service without knowledge. Dishonest ...

Staff at the service without knowledge. Dishonest people from one end of the shop to the other. I took my bike there for a final injection tuning she left quarter turn I did it in front of the service. She does not leave and they told me that they had to disassemble the engine completely. After tell...

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Philippe Duval
Reviews 1
2020-08-04 04:15

Great service, advisors were very helpful and made...

Great service, advisors were very helpful and made me save time and money with their new "storage package" , parts department had everything I needed on the spot, the girls in the boutique were happy to show me around and I got a great deal on a jacket, one of the sales representative offered me to ...

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Serge Latour
Reviews 1
2020-06-07 02:31

Meet at 1:00 p.m., I arrive at 12:30 p.m. ... they...

Meet at 1:00 p.m., I arrive at 12:30 p.m. ... they enter my bicycle at 1:40 p.m. ... it took 4 1/2 hours for a FRONT tire change and an oil change ... it's long. .this is long ... I went out at 4:30 p.m. ... this is my last time in Laval!

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Steve Willis
Reviews 1
2020-05-25 04:28

service is simply not up to par for a name like HD...

service is simply not up to par for a name like HD, yes the women say hello when you walk in and say goodbye when you leave, big deal .I was in there with my wife for over 35 minutes., not one person(sales staff) asked us if they could help us . if they did i would of bought a used EG ULTRA .Which ...

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mush133
Reviews 1
2020-03-21 22:36

Big shop big deal theirs no service in their. The...

Big shop big deal theirs no service in their. The staff feels like they never Hurd the word Harley lol Two staff came and saw me and they ask me if they could help me and I was shopping for speakers and both of them could not help me they didnt even try to go in the computer and look it up it was a...

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