Based on 22 reviews
Hanlon Agency LLC is an independent insurance agency based in New York, NY, that helps individuals and businesses find coverage from various carriers. They specialize in auto, homeowners, business, workers' compensation, life, and health insurance, and they claim to be the undisputed heavyweight champion of New York City restaurant insurance. The agency works on behalf of its clients rather than a single insurance company, allowing them to shop for the most competitive rates and best service.
The agency operates out of two locations: a main office at 30 Wall St, 8th Floor, New York, NY 10005, and another address at 44 Michaels Ln in Poughkeepsie. They offer business hours from Monday to Friday between 9:00 am and 5:00 pm, and can be reached by phone at 212-920-7910 or 9175725370. Customers can also get directions or view the office on Google Maps through their website.
Clients can start the process by visiting the website to file a claim or search for policies, or by calling the office directly. The agency provides quotes online and encourages customers to contact them for personalized assistance with their insurance needs. They emphasize getting started with a quote to find the perfect policy without breaking the bank.
The agency offers a wide range of products including auto insurance, homeowners insurance, business insurance, commercial auto insurance, workers' compensation, life insurance, and health insurance. They specifically highlight their expertise in providing focused insurance solutions for restaurant owners in New York City. Each product is designed to help clients protect their assets and manage risks effectively.
As an independent agency, Hanlon Agency LLC is free to choose the best carrier for each client's unique situation. They do not work for a single insurance company but instead represent a carefully selected group of financially strong and reputable carriers. This structure allows them to offer the best coverage at the most competitive price while working on the client's side during a loss.
The agency has been serving clients for over two decades, with some long-term partners working with them for more than 15 or even 20 years. They have a history of consistently finding cost-effective solutions and maintaining strong relationships with their clients. Their longevity demonstrates a commitment to reliable service and customer satisfaction in the insurance market.
Reviewers consistently praise Marcus Hanlon for being responsive, knowledgeable, and quick to resolve issues. Many clients highlight his ability to find the best rates and his professional approach to handling all insurance needs. The team is described as friendly, helpful, and dedicated to ensuring customers get fair and prompt service.
A common theme among reviewers is the ability to cut premiums significantly while maintaining the same coverage. Many clients mention saving money, with some paying half of what they previously paid. The agency is credited with helping customers find cheaper prices without sacrificing the quality of their insurance protection.
Some reviewers note that the staff was courteous, attentive, and listened carefully to their needs. Others mentioned that the process was smooth and hassle-free, with issues resolved within the hour. The agency is seen as an advocate who properly assesses risks and provides objective analysis of the marketplace.
The agency is described as an expert for important financial decisions, helping clients make informed choices about their insurance. They provide all necessary information to help customers choose the right plan and understand every step of the process. Their goal is to give peace of mind without breaking the bank by offering comprehensive coverage.
The website includes resources for filing claims, searching for policies, and contacting the agency. It also features a privacy policy and terms of service, and uses reCAPTCHA for security. The site is powered by Zywave Websites and includes a footer with copyright information from 2026.
The agency emphasizes that they work on the client's side when a loss occurs, following through to ensure fair and prompt payment. They aim to recover losses as quickly as possible by knowing the companies with the most efficient claims departments. Their approach is to be an advocate who properly assesses risks and gives an objective analysis.
The agency serves a wide variety of clients, from individual homeowners and drivers to business owners and restaurants. They cater to those who need auto, home, business, and specialized coverage like workers' compensation. Their services are tailored to suit the exact situation of each client, whether personal or commercial.
The agency is known for its attention to detail and personal touch, which are described as rare in today's impersonal world. They treat everyone as they would want to be treated, providing superior service and unfailing support. Their commitment to excellence is reflected in the consistent praise from long-term clients.
You can reach Hanlon Agency LLC by phone at 9175725370.
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After comparing rates, I decided to switch to Hanlon Agency in New York based on a friend's suggestion, and the results were excellent. I managed to cut my premiums in half while keeping my coverage exactly the same. Marcus was a pleasure to work with, consistently answering my calls and making the process smooth. I can’t recommend them enough.
I’ve been a loyal client of Hanlon Agency in New York for years, relying on them for everything from home and auto coverage to liability and workers' comp for my companies. Marcus is consistently outstanding—always responsive, knowledgeable, and quick to resolve any issues. His service is so reliable that I’ve referred numerous friends and colleagues, and I’ll keep sending new clients his way.
We have partnered with Marc at Hanlon Agency in New York for more than 15 years, and his service has been consistently outstanding. He consistently finds the most cost-effective insurance solutions for our firm. Marc is highly professional, knowledgeable, and reliable, making him a joy to work with. Thanks to him, we are never stressed about our coverage needs, and we gladly recommend his expertise to both our clients and colleagues.
I would like to share my positive experience with Hanlon Agency LLC. The service provided was top-notch. The staff was professional and friendly. They went above and beyond to ensure that I got the best insurance coverage. Thank you for your excellent service!
I recently used an insurance agency for my needs and the service was exceptional. The staff was very helpful and responsive. They provided me with all the required information and helped me make an informed decision. I would highly recommend their services to anyone!
Working with Marc at Hanlon Agency was a breeze. He made the entire experience smooth and hassle-free. Easily one of the best interactions I’ve had with an insurance professional.
😊I had a positive experience with Hanlon Agency LLC. The staff was courteous and attentive. They listened to my needs and provided me with the best insurance options. I am satisfied with the service and will definitely use their services again.👌
👍I recently used Hanlon Agency LLC and I must say, they exceeded my expectations. The staff was friendly and helpful. They provided me with all the information I needed and helped me choose the right insurance plan. I am really satisfied with their service.👏
I would like to express my gratitude for the great service provided by Hanlon Agency LLC. The staff was friendly and helpful. They patiently answered all my questions and provided me with the necessary information. I am impressed with their professionalism. Keep up the good work!
I had a great experience with Hanlon Agency LLC. The service provided was excellent. The staff was friendly and knowledgeable. They helped me find the perfect insurance plan for my needs. I highly recommend their services!
I had a wonderful experience with Hanlon Agency LLC. The staff was very professional and helpful. They provided me with all the necessary information and helped me choose the right insurance plan. I would definitely use their services again in the future.
For a decade, Hanlon Agency in New York has been my go-to for insurance. Marcus and his team consistently address all my questions and concerns. Thanks to their efforts, we’ve seen significant savings on our premiums. I highly recommend them.
I recently used Hanlon Agency LLC and I'm extremely satisfied with their service. The staff was courteous and efficient. They provided me with all the necessary information and helped me make an informed decision. I would choose them again for my insurance needs.
The service provided by this agency was outstanding. The staff was friendly and knowledgeable. They helped me find the insurance plan that suited my needs and budget. I'm really impressed and would highly recommend their services to anyone.
The service provided by this company was exceptional. They were very professional and efficient. I was impressed with their attention to detail. I would definitely use their services again.
I have worked with Marcus for more than two decades as our broker at Hanlon Agency, and he manages all our insurance needs with great care. I am truly satisfied with his recommendations and the quality of coverage we receive. Whether it is a billing issue or a question about our policy, the team at Hanlon in New York always responds quickly and efficiently. I highly recommend them.
😃I recently used Hanlon Agency LLC for my insurance needs and I'm happy with the service. The staff was knowledgeable and friendly. They guided me through the process and helped me find the right coverage. I would recommend their services to others.👍
My experience working with Marcus at Hanlon Agency has been fantastic. He is incredibly easy to collaborate with and has really made the process smooth. I’m looking forward to keeping up our professional relationship down the road.
Marcus Hanlon is truly a one-stop solution for all your insurance needs. After five years as his client, I’ve found that any issue is resolved within the hour. His experience in the business allows him to anticipate problems before they even arise. Simply follow his advice and check off insurance management from your to-do list—it’s that straightforward.
After more than two decades of working with Marc at Hanlon Agency in New York, I can confidently say they offer the best combination of competitive rates and outstanding service. They truly stand out as a top insurance provider in the country, and I highly recommend them to anyone looking for reliable coverage.
Marc has been my go-to agent across all my business locations, and his reliability is unmatched. He is always available to take calls and makes sure I fully understand every step of the process. I’ve noticed he really works hard to find the best rates for me. It is refreshing to have someone as dependable and knowledgeable handling my insurance needs; I can’t think of many others in the industry who do it quite like he does.
I’ve been trusting Marc and his team at Hanlon Agency for more than ten years. In a landscape that often feels impersonal, their genuine care and meticulous approach truly stand out. As a small business owner, I’ve always believed in treating people with respect, and Hanlon embodies that philosophy perfectly.
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