Room on the highway side was not very quiet. Restl...
Room on the highway side was not very quiet. Restless night
Room on the highway side was not very quiet. Restless night
I stayed at the Hampton inn in Dade City, Zephyrhills FL, my son in law booked the room under his Hilton Honors and I paid on July 22, 2018 I arrived on August 16, 2018 and was told that I did not pay and asked for my credit card I told her I could show her my confirmation that it is fully paid she ...
Had a wonderful stay. Luanne at the front desk was a very pleasant and helpful person she really has a delightful personality.
Clean and enjoyable. Staff is friendly. Breakfast is decent. Shower has pealing paint though.
My family and I stayed here for the first time. We had a great time. The hotel, the pool and our room were all clean, the staff so friendly and professional. We met Amanda at the front desk who was SUPER nice and so helpful! The breakfast was delicious, they have coffee, tea and cookies throughout d...
Everything was great. Breakfast was really good! Only thing that wasn't great is the floor in the pool area and in the pool. It's made of a bunch of small pebbles. Some have broke loose and fallen out. It really wears on your feet after a few minutes. It starts to hurt a bit. That's really the only ...
Stayed there last night for my honeymoon worst night beds were hard tv broken my wife threw up the breakfast and I was in so much back pain I had to go to the hospital got no refund when asked they treated with police and management was very lacking and so was the girl at the front desk been going t...
I am local to the area and found myself in need of emergency accommodations last week due to a prolonged power outage in town. My partner and I had funeral services to attend to during the week and we needed a place to shower and get prepare ourselves for such.
I'll spare you the novel that could...
A Hampton that has figured out how to maintain a hot tub!! Convenient to Sturbridge's attractions and amenities. And, with the town police station and state police barracks as neighbors, probably the safest spot in town!
This place was "moderately" clean - thankfully I brought my own Clorox wipes to wipe down the grim on the bathroom door, tub, and sink. The room smelled like it has once been a smoking room - a mix of musty carpet and old butts. Thankfully, I had my own Lysol. The pool? It had oily stuff and particl...
Beautiful hotel great service and clean pool/jacuzzi area!
Adequate amenities, conveniently located, pleasant staff; however, numerous details need attention to maintain a competitive edge with newer properties.
My room was very clean and the bed was so comfortable.
Older property. Made reservations online and asked for rollaway bed. Arrived and they said they don't have rollaway beds. Pool area very smelly. Staff was very friendly.
Great staff and very comfortable. They will be remodeling which will give them a 5 star.
The stay here was perfectly fun for a 13 year old birthday get together with friends/family, the staff in the front desk were amazing friendly & understanding. There was a little scare upon renting the room do to a mix up I wanted the suit & good thing I called because they had gave me a regular siz...
While the rooms were adequate and the beds comfortable, the noise in the rooms facing the highway were not pleasant. I had a hard time sleeping due to hearing trucks pass by every few minutes. The gym was decent although the scale was broken. The breakfast was good, as i expected from a hilton ho...
The elevator needs replacing. The bathroom hardware is rusty, the food was ok, they seemed to keep running out of everything.
Nice place clean room breakfast very good
And the coffee hot and fresh
Nice and quiet would recommend and will come and stay again, the 1 hiccup was I couldn't find a parking space at night.
The staff was great! Luanne was refreshingly friendly towards my son. A great stay.
Accommodations were acceptable. Breakfast in the morning.
2016-03-19 Hampton Inn Sturbridge
41st unique visit to a Hilton Hotel
Parking: ample and they have 3 reserved spots to park upon checking in-a nice touch. We spent 4 days at this quiet Hampton Inn and were pampered by the normal pampering you expect from the Hampton branch of Hilton.
Check in: sw...
Clean and following the guidelines keeping everyone safe! Great job!
Horrible experience! I had makeup stolen from my room and the hotel is refusing to do anything about this since there's a sign that states not to leave valuables out. This is completely unacceptable and even more concerning that they are not worried that someone on their staff has committed theft.
No fridge in room was ridiculous and a pain, choose for pool but was so cloudy u couldn't even see the bottom didn't even smell like chlorine afraid it was not clean
Staff is good and breakfast is good too. Hotel is clean but location is right on highway! Too noisy
New and updated feel, with good amenities. Easy to get to off the highway.
Pretty typical Hampton Inn stay- book online and save some $$$- place was definitely a ghost town due to Covid- no hot breakfast Covid excuse...
No refrigerator in my room (201). Elevator has an expired inspection. Not the nicest Hampton.
Nothing super fancy but it's very clean, friendly and prompt service and the breakfast was solid.
Nice - but a little outdated and just seems tired. Otherwise clean, can't go wrong.
Was very disappointed in this Hilton. Apparently at night they do not have proper staff so if there is a problem or you need something expect to wait.
1st we had two pull out couches for the kids. When we got there it was late probably about 10pm. we went up to the room and there was no linens f...
made reservations and had conformation of said reservations. Drove 3 hours to find out they cancelled our reservations without contacting us. They had booked up in the mean time(supposedly). Never again will i try to give them my business.
Clean rooms. Has tubs still which made me happy. Could use a cleaning in pool area and covid restrictions posted for pool for limit of people is good but noone informed me of a sign up sheet. You don't know unless you go to the pool and see it. That's be good to have posted at front desk as well. Al...
Only visited for a class, but the hotel was very clean considering the weather.
Good Hampton to stay at. Right off the highway. Clean and comfortable. Decent free breakfast. The only downfall is not within walking distance to restuarants or bars.
We stayed 1 night in Feb 2013. Our room was with two very comfortable queen beds. The covers were very nice - I think down or down alternative - light, fluffy, warm and breathable.Room was clean. The only negatives are there is no mini fridge and the room was on the smaller side. We did not have any...
Nice, clean room. Quiet and comfortable stay. Great pool and hot tub. Free breakfast included.
The staff was very friendly, and made time for my requests even with the added pressure of a large number of guests from a local competition. I love Hampton Inn and Suites, and this experience has only reinforced my feelings!
Good job!
One of the worst hotel stays I've had in a long time. I was put in a room right next to the elevators and lobby and the front desk would not move me (claimed the hotel was full); the noise was awful (constant string of loud guests checking in through midnight). Walls and door paper thin. Hotel wa...
Great hotel, always stay here when we're in the area for Wicked Big Meet.
Nice hotel. Close to the Publick house ,a good restaurant for dinner. Close to I 84
Great experience here! My mother, two kids and myself stayed for the night. The rooms were clean, staff was friendly and had an exceptional management staff with Luanne and Joel.
Loved the friendly staff clean rooms beautiful pool.
Nice hotel. Pretty standard for a Hampton Inn. Friendly desk staff. My room was exceedingly quiet. Easy to find. Nice fruit selection at breakfast.
Staff are very helpful and accommodating. The rooms are excellent very clean spacious and the beds are very comfortable.
We received great customer service throughout our stay and the rooms were clean and spacious.
It was a tiny hotel, but the suite we stayed in was actually quite spacious. The "dinning room" for the complimentary breakfast was very crowded with standard food for the chain, but the staff were very helpful and accommodating, so it's a bit of a mixed bag.
The worst!!!! Don't stay here!!! Owner/Manger does not care about their customers. I left 5 messages for him to contact me with a problem about misrepresentation of the 'deluxe room' we reserve and he NEVER gave us the courtesy of a call.
Loved the visit. The staff were fantastic and very friendly!
Would be 5 stats for service and cleanliness, but the eggs at breakfast had ham mixed in them. I don't eat pork and had to buy breakfast down the street.
So happy they have a hot tub and pool! Nothing unusually wonderful nor terrible. Everything was "fine".
I never actually made it there. I had booked a room on a Saturday evening, for Sunday evening. I called an 1.5 hr later and cancelled. The receptionist assured me the reservation was cancelled. My card was charged on Monday morning. I called 2 times a day from Monday to Saturday. Every time the re...
Good morning's and a lot for me but if we do the work done and a good weekend I was thinking I will try the following is not working in your company in this thread for you are doing fine but
Sturbridge MA, nice rooms. Wished the fan in the bathroom worked. Disappointed the pool was closed the first night. Great breakfast.
Went after a wedding, everyone was staying there, hotel crew was super nice and let a group of thirty + of us drink in the reception area, good stuff
Was told they were sold out of rooms, unless I booked for two nights instead of one. Oh so you aren t fully booked you just want more money from me, great company policy. I ll do business elsewhere.
Great place pool and hot tub open surprisingly and friendly service
I stay and Hilton properties all the time. This one needs to step up there game. High Allergens in the rooms (Wife slept in the lobby one night) not enough breakfast or coffee for all guests (We got none), Staff seams like they don't care (Just doing a job)
This is how you should run a hotel chain. Clean and friendly.
Disgusting hotel. Stains on a carpet, piles of dust on the lights, banged up furniture. As a Diamond, I was shocked this is a Hilton. Very rude and unprofessional staff. I had to switch rooms 3x before I finally got a decent room.
Do NOT stay here if you are on vacation. (Summer people) busine...
Bright clean hotel. Loves the breakfast in the morning
Clean, well appointed room. Friendly staff. Easy access of the Mass Turnpike and breakfast included. Just what we needed.