Häagen-Dazs

3.8 · 94 reviews
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Maria Cobanera
Reviews 1
2020-09-23 17:40

Like many other have noted, the current management...

Like many other have noted, the current management is simply abysmal. They routinely overcharge and underscoop (the last time I went, after promising myself multiple times that I wouldn t continue to support this scammy establishment, I got a watered down, room temperature milkshake that had less ...

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kim Adossa
Reviews 1
2020-09-20 01:07

Very disappointed ! A whole case of ICE cream was ...

Very disappointed ! A whole case of ICE cream was frozen, also the worker was very non Professional .Firstly, it was a very Chilly Night myself & my out of town grandchildren walked from the corner of Court St to Monteque St for icecream (traditional TREAT from my niece when the Kids come to NYC) ...

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Dougie Britt
Reviews 1
2020-08-04 03:03

I ordered a icecream cake from this location for m...

I ordered a icecream cake from this location for my wife birthday, I called them back because they didnt asks me did I want cookie crunch in the middle of my cake and they told me it was to late,I asked a manager can he cancel my order he said yes and he would call me back once the order was complet...

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Melanie
Reviews 1
2020-07-28 16:07

I placed an order for two sundaes at 7:30 p.m.. my...

I placed an order for two sundaes at 7:30 p.m.. my order updated not once not twice but three times and when I finally became impatient by 9 p.m I drove to the store on Montague St. I told the young lady about my order taking nearly 2 hours and when I called the store several times no one answers. T...

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mika c
Reviews 1
2020-07-27 15:22

Haagen Daz Montague Street is under new management...

Haagen Daz Montague Street is under new management/ownership.
ORDER CAKES AT YOUR OWN RISK!!!!!
I stopped by last night to order a ribbon birthday cake for my mother's 84th birthday. I paid for the cake in advance and I advise employee 52 that the cake will be picked up on Monday, Oct 19 @ 7:30pm....

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Farhana Ratree
Reviews 1
2020-06-10 20:37

Ok so I ve worked here for a while and I feel that...

Ok so I ve worked here for a while and I feel that I need to explain somethings about the realities about Haagen Dazs. We are a franchise, we re the worlds first and we are at an expensive location, all of which means we re expensive. If you're not willing to spend a lot of money, then there s a che...

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peter trent
Reviews 1
2020-05-16 07:05

Haagen-Dazs is a legendary brand when it comes to ...

Haagen-Dazs is a legendary brand when it comes to ice cream. However, it is rare to run into a store brand! The store is very small, but clean. They have several different flavors to choose from. The sizes are all great.

Pro:

When getting the quart container. The employees don't jip you. They ...

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Michelle McGhee
Reviews 1
2020-05-04 01:32

I was accosted by the older gentleman that works h...

I was accosted by the older gentleman that works here. He gave me soft serve ice cream that was frozen and when I refused to take it he threw it at me. Ii'll never go here again, but if your looking for an adventure with your ice cream this may be right be up your alley.

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michael krass
Reviews 1
2020-04-27 05:23

the ice cream is of course good. but on a hot even...

the ice cream is of course good. but on a hot evening i took myself out for a cone, the store empty, and the service was deeply unpleasant. the two workers were bickering, nobody looked at me, smiled, or thanked me. they were edgy and difficult with a nice couple who came in as i left, all for $6.25...

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FAusto Raposo
Reviews 1
2020-04-11 03:53

This place is always closing early, is like every ...

This place is always closing early, is like every employee, is rushing too close, store hours state that they close at 11pm..i have gone around 1020pm I have called at 1025pm today july 30th, and female answered, that business dies by 10 pm so they are closed and thats just the way it is, horrible c...

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Maria Kucharska
Reviews 1
2020-04-03 09:22

Poor customer service, we had been charged extra m...

Poor customer service, we had been charged extra money for having our ice cream put into regular cones. Their pricelist stated the same price for ice cream both in a plastic cup or waffle cone. The extra charge was not mentioned!!! The guy who served us was very rude and had earphones on the whole ...

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Sarah M
Reviews 1
2020-03-07 09:35

I ordered a birthday icecream birthday cake, it wa...

I ordered a birthday icecream birthday cake, it was delivered on time but the cake is damaged ruining my friends birthday celebration. I call the shop to try and rectify the situation and no one picks up- the price this is terrible service!

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Nadeem Qasem
Reviews 1
2020-02-21 15:21

Me and my friend ordered cookies and cream shakes....

Me and my friend ordered cookies and cream shakes. Some older guy made us vanilla shakes and we kindly told him that's not what we wanted. He got upset and told us that he wasn't making it over and attempted to throw the milkshakes at us. Thankfully the other employee his name was Daniel. He grabbed...

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fnyc_00
Reviews 1
2020-02-11 13:17

Bought an ice cream cake to celebrate my son's gra...

Bought an ice cream cake to celebrate my son's graduation. We cut the cake and it has freezer burn and a layer of ice crystals on the bottom. I call them to let them know and the employee tells me if we ate a piece of the cake we can't return it. We all ate a bite of the cake so I gather all the pie...

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Alex Fadeev
Reviews 1
2020-02-03 11:37

Charming, cozy, old-fashioned ice cream shop near ...

Charming, cozy, old-fashioned ice cream shop near downtown Brooklyn. They claim it's the original location for HG chain, which may very well be true. The store is relatively small, and usually crowded, so plan to eat out when the weather is good. Enjoyable destination for a hot day visit either ...

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Bethany Snodgrass
Reviews 1
2020-01-12 16:07

The person working tonight (06/01/2019) literally ...

The person working tonight (06/01/2019) literally just locked the door in my boyfriend's face. They do not close for another 40 minutes and someone walked in RIGHT in front of him. I am 6 months pregnant and he rode his bike over 20 minutes away to get me ice cream and they let someone in right befo...

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