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Questions about Groves-Mann Funeral Home Inc

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What is Groves-Mann Funeral Home Inc?

Groves-Mann Funeral Home Inc. is a family-owned and operated funeral home located at 715 Sweet Springs Valley Rd, Union, WV 24983, USA. It has been serving Monroe County and surrounding areas since its grand opening in January 1995, though the business traces its roots to Bob Groves's dream starting in 1972. The facility offers over 6,000 sq. ft. of building space, including a chapel with a seating capacity of approximately 200 people and two visitation rooms.

What specific personalization features or post-service support do you offer?

The business distinguishes itself by offering a variety of personalization options, such as tribute videos, keepsakes, and live streaming for family members who cannot attend in person. Their funeral directors are described as experts in creating meaningful services that are unique to each loved one. Additionally, they provide ongoing assistance after the service, including help with insurance claims, death benefits, and notarizing papers.

What unique traditions or symbols are featured at the funeral home?

The facility displays American flags on days other than flag-related holidays to honor a veteran and their family currently being served. This practice reflects their commitment to recognizing the courageous sacrifices of men and women who have served or are currently serving the country. They view this as a small but significant way to say thank you and remember those who serve.

Who owns the business and what is its recent history?

Kenny Mann purchased the funeral home in January 2018 from Bob and Carol Groves, adding the 'Mann' name to officially create Groves-Mann Funeral Home, Inc. Kenny and his wife Angie (Ellison) live on the Ellison family farm at Greenville, WV, with their six children. He continues the dignified service started by the Groves family, working alongside a staff dedicated to meeting community needs.

What do reviewers say about the staff and service quality?

Reviewers have praised the staff for providing compassionate funeral services and guiding families through the process with care. The business aims to provide individualized services designed to meet the specific needs of each family. Families have entrusted the staff to care for their loved ones, highlighting a strong sense of trust and honor in the service provided.

What grief support resources are available to families?

The business offers a grief support program called 'A Year of Grief Support,' which provides weekly grief messages designed to offer strength and comfort during challenging times. Families can sign up for this service to receive ongoing support. The website also encourages visitors to subscribe for email updates when new obituaries are posted.

Where exactly is the funeral home located and what areas does it serve?

The funeral home serves Monroe County and all surrounding areas, with its main location in Springs Valley Road, Union, West Virginia. The address is 715 Sweet Springs Valley Rd, Union, WV 24983, USA. The facility is designed to be unlike any other funeral home, featuring spacious interiors and beautiful exterior grounds.

What types of funeral services are available?

The business offers traditional services, cremation services, and veterans services to help families honor their loved ones in a way that is unique and meaningful. For veterans, they assist in getting benefits and provide a service worthy of someone who has served the country. The services are described as distinctive, personal, and affordable.

How long has the business been operating and who are the key staff members?

The website states that the funeral home has been in the industry since 1972, with the current facility opening in January 1995. The staff includes licensed funeral directors like Kenny Mann, who has been with the firm since 2013. The business has been operating for over 20 years, providing dedicated service to the community.

What additional services or products can families purchase?

The business offers a 'A Year of Grief Support' subscription that sends weekly messages to provide strength and comfort. They also offer a service to send flowers through local florists to help families honor their loved ones easily. These options are part of their broader range of services designed to assist families during their time of need.

What is the approach to customer interaction and facility design?

The funeral home emphasizes that they are always available to help, inviting families to call day or night. They encourage visitors to come in and see for themselves what makes the facility unique. The goal is to revolutionize how families think about funeral service by offering a warm and comfortable environment.

How can I contact Groves-Mann Funeral Home Inc?

You can reach Groves-Mann Funeral Home Inc by phone at 304-772-5335.

What is the official website of Groves-Mann Funeral Home Inc?

The official website of Groves-Mann Funeral Home Inc is groves-mann.com.

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About Groves-Mann Funeral Home Inc

Funeral Home in Union, WV

Address
715 Sweet Springs Valley Rd, Union, WV 24983, USA