Based on 9 reviews
Greatwall, Inc. dba Universal Mortgage is a leading mortgage broker in Texas specializing in conventional loans. They provide tailored loan solutions for home purchases and refinancing to individuals and families. The company operates out of Plano and Dallas, with a mission to help clients achieve homeownership dreams through personalized guidance.
The business specializes in conventional loans and offers services for both home purchase loans and home refinancing. They explicitly mention helping first-time home buyers in Frisco, Plano, and McKinney. Their website includes a mortgage payment calculator to help clients estimate monthly payments.
Clients can begin by filling out an online mortgage application on the website or by calling their phone number at 469-916-5272. They also encourage users to get a quote by selecting loan amounts and property values through their online form. The process involves providing financial information to determine the best mortgage options.
As of 2023, the business holds a 4 out of 5 rating from 9 reviews on Trustburn. The majority of recent feedback praises the user-friendly website, excellent customer service, and straightforward loan process. However, some reviewers noted that customer service responsiveness could be improved and fees might be higher than other providers.
The company holds Company NMLS number 272209 and Personal NMLS number 1176366. These numbers are listed on their website under the About Us section and are used for consumer access and regulatory compliance. They are essential for verifying the business's licensing and standing.
The business explicitly mentions serving Frisco, Plano, and McKinney for first-time home buyers. Their operational base includes Plano and Dallas, with specific addresses provided for both locations. This focus on the Dallas-Fort Worth metroplex highlights their local market presence.
The website includes a Consumer Complaint Notice and links to a Privacy Policy and Accessibility Statement. They also mention a Terms of Service agreement that users agree to when submitting contact information. These elements demonstrate an effort to maintain transparency and compliance with consumer protection standards.
The company states their mission is to provide all clients with the perfect mortgage programs and deals tailored to fit their unique situation. They emphasize getting a complete look at a client's financial situation to determine how to use a new mortgage as a financial tool. This approach focuses on customization and financial strategy.
The website explicitly states that the results from the mortgage calculator are hypothetical and may not be accurate. It clarifies that using the calculator is not a commitment to lend nor a preapproval. Users are advised to consult a financial professional for full details before proceeding.
Universal Mortgage is located at 1312 Village Creek Dr, Plano, Texas.
You can reach Universal Mortgage by phone at 4699165270.
The official website of Universal Mortgage is greatwallmortgage.com.
On Trustburn, Universal Mortgage has a rating of 4 out of 5 based on 9 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.
👍 Greatwallmortgage.com is the best mortgage company I have dealt with so far. They have a user-friendly website, and their customer service is excellent. The entire loan process was straightforward, and the team was always available to answer my queries. I am satisfied with their service and would definitely recommend them to others. 👍
I recently refinanced my home mortgage, and I am extremely happy with the service provided by Great Wall Mortgage. Their rates were very competitive, and the process was quick and efficient. Highly recommended!
👌 Universal Mortgage is a reputable company with excellent services. They provided me with the best mortgage rates and made the entire process hassle-free. Their customer support team was friendly and promptly addressed my concerns. I highly recommend them for all your mortgage needs. 👌
My experience with Great Wall Mortgage was satisfactory. The loan process was straightforward, and they provided me with competitive rates. The customer service team was helpful and answered all my queries. I would consider using them again in the future.
👍 Universal Mortgage exceeded my expectations in terms of service quality. The rates they offered were competitive, and the entire process was smooth. Their customer support team was friendly and helpful. I am satisfied with their service and would recommend them to anyone in need of a mortgage. 👍
I had a smooth experience with Great Wall Mortgage. Their website was easy to navigate, and the loan application process was straightforward. The team was responsive and provided timely updates. I would choose them again for future mortgage needs.
Universal Mortgage provided me with a satisfactory service. The application process was smooth, and their rates were competitive. The customer support team was helpful and responsive throughout. Overall, I had a good experience with them.
I had an average experience with Universal Mortgage. The customer service was alright, but they were not very responsive to my inquiries. The loan process took longer than expected and they charged higher fees compared to other mortgage providers. Overall, it was an okay experience.
The mortgage process with Great Wall Mortgage was smooth and hassle-free. They provided all the necessary information and guidance throughout the process. I highly recommend their services.
No news yet. This is where the business shares its own updates and press.
No photos yet. Photos shared by reviewers will show up here.