Go Tour

Go Tour is an online retailer specializing in handcrafted footwear, primarily offering lightweight casual shoes designed for travel and daily wear. The brand focuses on men's products such as loafers, moccasins, driving shoes, boat shoes, suede sneakers, and flip flops, while also providing options for women. Each pair is crafted with breathable materials like leather and suede to ensure all-day walking comfort.

The website states that Go Tour offers free shipping on all orders placed over $50.00. Many current product listings feature a 40% discount, with prices ranging from approximately $24.83 to $79.98 depending on the style and material. The site aims to provide accessible premium price points for its handcrafted items.

Customers have 30 days from the date of dispatch to return an item for an exchange or a refund. However, discounted or sale items must be exchanged or returned within 14 days. All returns are only accepted if the product is unworn, undamaged, and in new condition.

Go Tour claims to have been in business since 1998, positioning itself as a wholesaler that purchases inventory in bulk to pass cost savings to customers. The company states it has garnered many satisfied long-term customers and repeat business over the years. They aim to deliver value through trusted sources and top-notch service.

The contact page provides a specific email address, [email protected], for customer inquiries and support. The stated working hours are Monday through Friday from 9:00 to 22:00, and Saturday and Sunday from 9:00 to 21:00. Customers are encouraged to drop a line for more information about products and services.

The refund and returns policy explicitly states that if an item is engraved, a full refund cannot be offered, though a 50% refund will be provided instead. Additionally, items that are damaged due to wear and tear are not considered faulty under the warranty terms. A manufacturing fault or damage upon receipt within 30 days of purchase qualifies as a faulty item.

The About Us page mentions that the company has been serving busy families as a specialty since 1998. They emphasize providing competitive prices and prompt service to exceed customer expectations. The business highlights its ability to ship products anywhere in the world.

Go Tour offers a variety of specific styles including men's mules, clog slippers, penny loafers, and women's suede penny loafers in colors like navy, brown, beige, black, and sky blue. The site lists these items with detailed descriptions highlighting features like breathable punching leather or genuine leather construction.

The business states that it cannot make changes to an order once it has been received. If a customer wants to add products, they should place a new order instead. Delivery times for refunds are estimated at around five to seven working days after the bank processes the transaction.

The website includes a newsletter subscription option to keep customers notified about product launches, special offers, and news. The contact form requires a name, email, subject, and message, and the site encourages users to subscribe to stay updated on new arrivals.

The policy page notes that if a customer loses their invoice, they can still return the item by including their details and order number found in order history or emails. The company aims to process returns as quickly as possible, usually within 48 hours of receipt.

The site explicitly states that all body piercing items are dispatched in clear plastic bags and sealed with a tamper-proof label. This allows customers to view the items while still maintaining the right to use the returns policy, provided the packaging has not been opened or tampered with.

The official website of Go Tour is gotour-buy.com.