Based on 5 reviews
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The tool effectively reads certificates and flags gaps, which is reassuring. However, it does not verify coverage directly with carriers, so the responsibility for final judgment remains with the broker. This transparency is preferable to hidden assumptions.
The free trial is useful, but the card requirement means you are charged if you forget to cancel. The pricing structure is straightforward, yet the automatic renewal clause requires careful attention to avoid unexpected fees on your account.
The dual capability of tracking both insurance certificates and contractor licenses is a significant advantage. Having the license verification logged with who checked it and when provides a clear audit trail. The ability to export all data to CSV ensures we maintain control of our records. This comprehensive approach to compliance management simplifies our vendor onboarding process considerably.
SubTrack has completely transformed how our office handles subcontractor compliance. We used to lose hours every week digging through email threads to prove we verified licenses or chasing down expired certificates of insurance. Now, the system reads the certificates automatically and checks them against our specific requirements. I love that it reads the actual endorsements and not just the checkboxes. This detail is crucial because a certificate can tick all the boxes but still miss the required additional insured status. The license lookup is incredibly fast, pulling official state board data with a single click. It feels like we finally have a compliance department without hiring one. The dashboard is clean, the renewal chasing works flawlessly, and knowing that the tool honestly flags what it cannot confirm instead of guessing gives us real confidence. This is exactly what small to mid-sized contractors needed.
The per-user fee is transparent, yet it is unclear whether team invites incur extra charges. For a growing contractor, this ambiguity around scaling costs is a minor but notable concern to resolve before committing.
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SubTrack provides subcontractor insurance and license compliance tracking for businesses that manage subcontractors. The service automatically reads certificates of insurance to identify which subcontractors are out of compliance and handles renewal follow-ups on the user's behalf. It includes a 50-state plus DC license lookup and reads policy endorsements in addition to standard insurance details. Users can set their own minimum coverage requirements for general liability, auto, umbrella, workers comp, and other policies, and add subcontractors manually or by CSV import.