Go Start A

Go Start A is a digital restaurant operating system for New Zealand hospitality venues that provides contactless QR code ordering, a live kitchen display system, smart table management, and GST-ready billing. The platform supports operations from opening to closing, including floor planning, menu publishing with allergen tagging, and table settlement. It is offered as a free service with no app or account required for guests.

The service is designed for New Zealand hospitality venues and offers a free digital menu option alongside a full-service 'Chef's Choice' package. Users can start free with just a digital menu, then upgrade to the $19/month Chef's Choice plan for features like customer self-ordering, live kitchen displays, and sales analytics. The system supports unlimited tables with individual QR codes, each functioning as a standalone point of interaction.

Guests do not need to download an app or create an account to use the service. They simply scan a QR code placed on their table, which opens the menu directly in their browser. This allows for anonymous ordering, live order tracking, and seamless payment processing without any friction for the customer.

The platform ensures compliance with Food Standards Australia New Zealand (FSANZ) by including allergen tags on the digital menu. Additionally, the system generates GST 15% receipts that meet New Zealand legal expectations, ensuring that all financial transactions are properly documented and compliant with local regulations.

The system operates on a FIFO (First In, First Out) ticketing model for kitchen management, ensuring that orders are processed efficiently. It integrates with various kitchen display systems and provides real-time updates to staff, allowing for smooth coordination during peak service hours.

The platform includes a visual floor plan feature that allows restaurants to build and manage their layout digitally. This tool helps in organizing table placements and managing QR code distribution across the dining area effectively.

Go Start A supports both cash and POS (Point of Sale) transactions, allowing for flexible payment methods. The system can print GST-compliant receipts, ensuring that all financial records are accurate and up to date for both the business and the customer.

The service is available in New Zealand, with a default timezone set to Pacific/Auckland. This ensures that all operations, from menu updates to order confirmations, are synchronized correctly with local time standards.

The platform provides a premium mobile web-app that enhances the user experience for customers. This app is part of the free tier and offers a seamless interface for browsing menus and placing orders.

The system includes a waiter call feature that allows staff to request payments or assistance directly through the platform. This integration helps streamline communication between the front of house and the kitchen or management.

The platform offers a live order status feature that keeps customers informed about the progress of their orders. This transparency helps reduce wait times and improves the overall dining experience.

The system includes a daily summary feature that provides a comprehensive overview of the day's operations. This tool helps restaurant managers analyze performance and make informed decisions for future shifts.

The platform supports email and documentation support, ensuring that all necessary records are easily accessible. This feature is particularly useful for businesses that need to maintain detailed records for audits or customer inquiries.

The system includes a menu du jour feature that allows restaurants to update their daily offerings quickly. This flexibility is crucial for establishments that need to adapt to changing inventory or customer preferences.

The platform provides a 24/7 priority support option for the Chef's Choice plan, ensuring that any issues are addressed promptly. This level of support is essential for maintaining smooth operations during critical times.