Gorilla Property Services

Gorilla Property Services is a franchise network offering exterior property maintenance across Canada and the USA, with over 100 locations. They specialize in services like pressure washing, gutter cleaning, window washing, roof cleaning, graffiti removal, dryer vent cleaning, snow removal, and holiday light installation. Each franchise operates independently but follows the same training standards to ensure consistent quality.

The company offers a variety of services including graffiti removal, gutter cleaning, pressure washing, soft washing, roof cleaning, dryer vent cleaning, snow clearing, window washing, and holiday light installation. They also provide monthly patrol programs for properties that need regular maintenance. Clients can pick and choose specific services or opt for recurring schedules tailored to their needs.

Gorilla Property Services is committed to using eco-friendly, biodegradable, and non-toxic cleaning products for all their jobs. Their graffiti removal products are specifically 100% eco-friendly, virtually odourless, and safe for the environment. They emphasize a chemical-free work environment to protect plants, pets, and the property itself.

Technicians at Gorilla Property Services undergo a rigorous training period and process before they are allowed to work on a job. They are hand-picked from a pool of applicants to ensure they meet the company's high standards. This training covers the best methods for different substrates and the use of specialized equipment like commercial backpack vacuums for gutter cleaning.

The company provides a free, no-obligation quote for all services before starting any work. Clients can choose to have one service done at a time or bundle multiple services together. There is no lock-in contract, and clients only need to give a 30-day heads-up if they wish to stop service at any time.

Gorilla Property Services holds a $5 Million Commercial General Liability (CGL) policy to ensure all jobs are covered. Every franchise carries full liability coverage and WCB, making the company insured for both residential and commercial properties. This coverage applies regardless of the size of the job, from small graffiti removal to large-scale snow clearing.

The company offers flexible scheduling options, including monthly patrol programs that can range from once a week to once a month. Some clients opt for weekly patrols to maintain their properties, while others prefer monthly visits. These programs are designed to fit the specific needs of residential and commercial property owners.

Gorilla Property Services utilizes trained technicians who have extensive knowledge of different substrates, such as plexi-glass and painted fences. They understand that not all surfaces react the same way to cleaning agents, which is why they use specific methods to avoid damaging the integrity of the material. For example, they often use a quick coat of primed paint to cover graffiti on painted fences instead of full removal.

The company states that their gutter cleaning process involves a three-step method that clears, vacuums, and water-tests every downspout to ensure free-flow drainage. They remove buildup and gunk by hand or using commercial backpack vacuums to keep the lawn clean. This method is considered the best way to achieve a completely gunk-free gutter system.

Gorilla Property Services operates 180 locations across Canada and the USA, with each office independently owned and operated. They serve residential and commercial clients year-round, handling everything from snow removal to holiday light installation. The network ensures that a crew is always nearby to respond to forecast changes or urgent maintenance needs.

Gorilla Property Services offers a 30-day cancellation policy, allowing clients to stop service at any time with proper notice. They also provide a Service Agreement for clerical purposes only, which includes site info, billing details, and service specifics. This agreement is not a long-term contract and is designed to be flexible for both the client and the company.

The company's FAQ section addresses common concerns, such as the cost of graffiti removal and the safety of their products. They note that costs can vary based on the volume of graffiti, but a free quote is always conducted before starting. They also emphasize that their products are virtually odourless and non-toxic to reassure clients about safety.

Gorilla Property Services has a strong focus on customer satisfaction and complete service, from quote to clean-up. They aim to provide the highest level of service possible, ensuring clients do not have to worry about the technician's ability. The company's philosophy is built on the idea that if you don't take care of your customers, someone else will.

The company's website highlights their commitment to eco-friendly practices, using MSDS-certified, biodegradable cleaning solutions on every job. These products are made in North America and are tough on grime while being easy on plants and pets. The company also emphasizes the importance of trained technicians who know how to apply these products effectively.

You can reach Gorilla Property Services by phone at +1 602-536-9322 or by e-mail at info@gorillapropertyservices.com.