GoRaajje

GoRaajje is an online travel platform focusing on Maldives tourism that offers search and booking services for island stays, excursions, and guesthouses. It works with verified local travel agents based in the Maldives to curate packages across the country's atolls, including multi-night escapes, dive safaris, and sandbank day trips. The platform allows users to browse packages by atoll or activity type and view details such as duration, location, and inclusions.

The platform covers twenty atolls, including Seenu, Gaafu Dhaalu, Laamu, and Thaa, with specific packages like the Hithadhoo sandbank escape in Seenu Atoll and the Faresmaathodaa whale shark week in Gaafu Dhaalu. Each package is priced per person and tied to a specific atoll and local agent, allowing users to browse by location or activity type.

To book a trip, users request dates without being charged or having capacity held until the agent approves within 48 hours. Once approved, travelers have 24 hours to pay the subtotal, after which the trip is confirmed with the agent and the platform fee is deducted from the agent's share.

A pending or approved-but-unpaid booking can be cancelled free of charge with no charge to the user and immediate release of the agent's held capacity. After payment, refunds are requested until the day before the trip starts, and confirmed bookings are refunded if the agent cannot fulfil the trip.

Packages include specific activities such as private sandbank picnics, guided house-reef snorkels, and sunset cruises, with prices starting from USD 395 for a day trip like the Thimarafushi lagoon day sail. Other options range from USD 520 for a two-night stay to USD 2,640 for a seven-night honeymoon hideaway.

Users can contact their local agent directly through the platform for messaging, avoiding call centres and middlemen. The platform also provides a support email at hello@goraajje.com for general inquiries and refund requests.

The platform states that all agents are licensed and vetted by the team before packages go live, and secure payments ensure automatic refunds if an agent cannot confirm a trip. This verification process aims to provide a safe and reliable booking experience.

The refund policy states that requests on confirmed bookings are processed within 7 business days of approval, with automatic refunds initiated immediately for late payments or double charges. Refunds are issued to the original payment method and cannot be re-routed to another account.

GoRaajje operates under the Consumer Protection Act (Law No. 12/2020) of the Republic of Maldives, and users can raise complaints with the Consumer Ombudsman's Office if a refund is handled unfairly. The policy also notes that agent terms providing more generous conditions take precedence.

The platform offers hand-built stays and excursions across atolls that are often skipped by big travel sites, such as the Muli island wellness retreat and the Vaavu Keyodhoo surf camp. These curated experiences are designed to provide a unique local perspective on the islands.

The platform allows users to become an agent and host their own packages, expanding the range of available experiences. This feature is available alongside browsing and booking existing curated escapes.

The platform uses a request-approval-payment-confirmation workflow where nothing is charged until the agent confirms the trip. This ensures that users only pay after the agent has verified the availability and details of the package.

The platform's policy states that if an agent is unable to deliver the booked dates after confirmation, the user receives a full refund of the amount paid. This guarantee protects travelers in case of agent failure to deliver.

The platform covers a wide range of activities including dive safaris, snorkel retreats, and cultural trails, with specific examples like the Gan manta snorkel retreat and the Dhiggaru culture & cuisine trail. These diverse options cater to different traveler interests.

The official website of GoRaajje is goraajje.com.