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4.0/ 5

Based on 9 reviews

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Questions about Prime tours

Based on 9 reviews, listing data and website checks · updated yesterday

What is Prime tours?

Prime Tours is a custom group travel company that has been operating since 1996, offering over 500 tailored experiences across the United States, Europe, and beyond. They specialize in creating unique itineraries for groups of all sizes, focusing on storytelling and immersive experiences rather than standard tourist sites. The company offers a wide range of categories including celebrity and band tours, senior tours, leisure cruises, and Ohio State football tours.

What is the history and origin of Prime Tours?

The company's history began in 1996 with a simple bus trip for Ohio State fans to the Rose Bowl, and it has since grown into a recognized tour leader with over 40 years of experience in education and tourism. They now serve as a go-to leader in local student tourism and offer a variety of collections like The Signature Collection, The Entertainment Collection, and The Grand Journeys Collection.

Who is Prime Tours for and who might it not suit?

Prime Tours is designed for anyone looking for customized travel experiences, whether it's an educational trip, a leisure getaway, or a sports fan experience. They handle all the tough decisions such as hotels, air, transportation, dining, and event admissions so that travelers can focus on making memories.

How can a customer get started or book a tour with Prime Tours?

To get started, visitors can explore their website at goprimetours.com to view available tours across different categories like The Heritage Collection or The OSU Collection. They encourage users to tell them where they want to go, and the company will customize the entire experience from start to finish.

Where is Prime Tours located and what are their business hours?

Prime Tours is located at 565 Metro Place South, Suite 300 in Dublin, OH 43017, and they are available to contact during Monday through Friday from 10 AM to 4 PM EST.

How can customers contact Prime Tours?

Customers can reach Prime Tours by phone at 614-766-5553 or by email at info@goprimetours.com, with a stated 24-hour response time for inquiries.

What do reviewers commonly praise about Prime Tours?

Reviewers frequently praise the knowledgeability and friendliness of the tour guides, as well as the well-planned itineraries that allow enough time to explore each place. Many also highlight the personalized experience due to smaller group sizes.

What are the common complaints or areas for improvement mentioned by reviewers?

Some reviewers noted that the tour guides could have been more engaging or enthusiastic, and the itineraries lacked some excitement. Overall, the experience was described as average by some, with room for improvement in engagement and enthusiasm.

What is the current rating split and how many reviews exist for Prime Tours?

As of the latest data, Prime Tours has a Trustburn rating of 4 out of 5 from 9 reviews, with a mix of 5-star, 4-star, and 3-star ratings reflecting a generally positive but varied experience.

What makes Prime Tours different from other tour companies according to their own words?

Prime Tours differentiates itself by focusing on storytelling and creating a 'WOW Factor' that goes beyond cookie-cutter tours, aiming to immerse travelers in the stories that bring history and culture to life.

How does the booking and customization process work at Prime Tours?

The booking process involves selecting a tour category, providing personal information, and then the company customizes the entire travel experience including hotel, air, transportation, dining, and event admissions.

What is the team structure and expertise at Prime Tours?

Prime Tours operates with a team structure that includes an Owner & CEO with over 40 years of experience, an Owner & CFO with over 20 years of business ownership, and Operations Managers with backgrounds in the cruise and hotel industries.

What is the official website of Prime tours?

The official website of Prime tours is goprimetours.com.

AI-generated from reviews on this page. Verify anything important with the company directly.

Yevis White
Reviews 1

I had a great experience with Prime tours. The tour guide was very knowledgeable and friendly. The itinerary was well-planned and we got to see all the main attractions. The group size was small, which made the tour more personalized. Overall, I had an excellent time and would highly recommend Prime tours to anyone looking for a great travel experience.

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About Prime tours

Address
565 Metro Pl S