GoodDrop

GoodDrop is an Australian-owned online retailer established in 2012 that supplies premium, hard-to-find collectable spirits and popular alcoholic beverages. They offer a wide selection of fine whisky, spirits, liqueur, champagne, and wine at competitive prices, positioning themselves as a one-stop online source for great libations across Australia.

To place an order, customers simply enter the required quantity in the 'Qty:' section on the product page and click 'Add to Bag'. If the item is in stock, a green notification bar appears confirming the addition to the bag; if out of stock, a red notification bar appears.

Delivery is charged as a flat rate per order and varies by region: NSW, ACT, and VIC are $9; QLD and SA are $15; TAS and WA are $20. There is also a local Illawarra NSW delivery option for $5.50 or free with orders over $100.

GoodDrop partners with Australia Post to offer next business day delivery from Otford to Kiama on orders placed before 11am for $5.50, or free with orders over $100. This service covers postcodes 2508 - 2533 and includes beer, cider, RTD's, wine, and non-alcoholic beverages.

Orders are dispatched Monday to Friday, typically within one business day excluding public holidays. During peak periods, dispatch may take up to three business days, and customers are advised to ensure their delivery details are correct before checkout.

For Christmas delivery, customers in NSW, ACT, VIC, QLD, SA, and TAS must place orders by Monday 18th December, while NT and WA customers must order by Thursday 14th December to ensure timely delivery.

A 'Pending' status indicates an issue with the order. Customers should check their GoodDrop account for an explanation, and if none is provided, they can contact Customer Service at 1300 603 344 to resolve the issue.

By logging into your GoodDrop account, you can access a copy of your invoice by selecting the specific order number you require and choosing the option to print it under Order Details.

GoodDrop adheres to strict age restrictions: no alcohol can be sold or supplied to anyone under 18 in New South Wales, and similar laws apply in Victoria, Western Australia, South Australia, Queensland, and Tasmania.

The Illawarra local delivery range includes the full selection of beer, spirits, RTD's, wine, and non-alcoholic beverages, though beer, cider, RTD's, and non-alcoholic items cannot be shipped to the rest of Australia at this time.

The 'Taste of a Good Deal' is a trademarked phrase used by GoodDrop to describe their commitment to providing exceptional service and a highly desirable product range at competitive prices.

Reviewers frequently praise the high quality of products, fast and prompt delivery, easy-to-navigate website, friendly and helpful customer service, and excellent packaging. Many customers have been loyal for several years and find the ordering process quick and easy.

GoodDrop features a wide range of brands including Jack Daniels, Johnnie Walker, Tia Maria, Hennessy, Chivas, Glenfiddich, Piccolo, and Vodka. Specific products highlighted include Suntory The Chita Single Grain Japanese Whisky and Hennessy VS 2024 NBA Collector's Edition French Cognac.

Customers can contact GoodDrop via their contact form, by phone at 02 4244 0451, or by email. Business hours for phone support are Monday to Friday from 8:30am to 4:30pm AEST, excluding public holidays.

GoodDrop has a Trustburn rating of 4 out of 5 stars from 10 reviews. The reviews are recent, with the most recent dated November 28, 2023, and the oldest from January 11, 2023.