I recently had the pleasure of working with Jason Ambrosio at this dealership to buy my car. Saw the ad online, was easy to set up a time to test drive the car and he answered the questions I had! The process was actually a lot easier than I thought! They are a partner with BECU so financing was eas...
My 2 yr experience with Good has been GOOD , of course. :)
Yesterday was no different except for the fact that they worked extra hard to keep everyone safe!
Thanks Good Chev.
Bill
Even during a time of global pandemic, a smooth and stress free experience. Richard Graham was a very helpful and insightful sales representative and I would recommend working with him if you have the opportunity. Love my new truck!!!!
We bought a new 2015 Camaro, the salesmen were very no pressure. We initially said we did not want a new car because we did not want to take the depreciation hit. We had looked at some used and discussed the reason for our decision to not purchase new. We were able to work out a deal that would p...
This experience was fine. However, my past experiences (except for dealing with my salesman and the guy who helped me customize my truck) have never been good. In general my past experiences have ended with myself or my wife feeling angry and frustrated by the terrible customer service, and down rig...
Clayton was Great.Good customer service and a heart warming smile!
Skip Juma helped us to purchase a Yukon XL and it was a great experience. We told him exactly what we wanted in a vehicle over the phone and when we showed up we ended up taking the first truck he brought to us off the lot. Great experience, quick and ready to go, great staff. Thanks Skip!!!
Best experience yet. I'm in my 50s and have been through the new\used car buying experience many times. The salesman was attentive to my needs and understood that I didn't want another 8 hour buying extravaganza. We sat right down, worked the numbers, wrote it up and I drove away in less than 2 hour...
I brought my car in for service at Good Chevrolet after having bad experiences with the Auburn dealership. The people in the service area were really friendly and actually listened to my concerns. They even had a technician ride with me to better diagnose the noise my car was making. They were quick...
Awesome and friendly staff, Edwin Martinez in Particular. He took amazingly good care of us and our vehicle, got the oil change done in less than 1 hour.
first time buying a vehicle from a dealership and couldn t have had a better experience. Ramon picked out a truck he thought I would like and boy was he right! He was supposed to be off work around 5 but he stayed late being that I couldn t get there until 6, Had the truck ready and warmed up waitin...
Was helped by Johnyy Lim. Great service, quick reply and very friendly. No pressure sales. Very happy with our experience.
Internet sales manager, R. Miller, is horrible. Once word answers, no details, no effort. Considering GM is on Strike, you think the guy could make just the smallest effort on a used car sale. Oh-well, there doesn't seem to be a shortage of used cars or dealers out there, so I guess I'll move on...
Tony, Rezno, Sam and all the staff very polite and willing to workout anything for a great price. I recommend the experience, helped me trade and buy a brand new vehicle for a great price
I bought a vehicle at first vehicle was good payed for extra warranty come to find out warranty void because it was manufactured in Canada and my vehicle isn't eligible to transfer for the American warranty I get different vehicle Chevy sonic and i get ripped off had promises that weren't kept and s...
Always a great experience when looking and buying new cars and ramon was every knowledgeable about the vehicle they have on site thanks ramon
As I had my eye dead set on a new Camaro, I looked into multiple different dealerships and Good Chevrolet by far had the BEST selection and the BEST prices then all the other dealerships in WA. Richard & Johnny were very professional, friendly, and knowledgeable and provided me with a great service!
Johnny and Eddie!!! You guys are the real deal.
Eddie took the time to explain everything to me and I really appreciated that. And the doughnuts were good too. I will definitely be back
This is the only place I will take my Saturn Vue. These people are great.
I had a great experience. I bought a used Silverado. I felt like I got a good deal. The staff was great about getting me in and out of the building quickly. Justin in sales was very easy to work with.
Recently purchased a new car from Good. Saw a great deal on Autotrader and headed down to the dealership. Our salesman was nice and took his time to show us each car, he wasn t pushy and made the car buying experience stress free. Everyone in the dealership was nice and welcoming.
The reason for ...
Worst experience I could ever have. It seemed like the dealer (someone named John) didn't want to sell the car at all. It was used Nissan Altima that I wanted to buy which was worth 13700 and I was looking for finance.
Even when I said what my credit score is, he was not willing to give me the inte...
Our family has purchased a lot of cars from good Chevrolet. I purchased a new blazer 2021 and the service was great like always. Teddy helped get what I needed as a college student and it was easy and fast! After owing my new car for a week I have zero complaints and I m loving the new ride! Thanks ...
Great Sales people ..I felt comfortable there and I normally hate the buying of Cars
I've been a Good Chev customer for over 12 years and from sales to service they never cease to amaze! The staff is nothing short of excellent and knowledgeable, providing quality customer service with the utmost diligence. Brett Randall, Zack and Jeff Hutchins are absolutely amazing!!! Thanks for al...
Horrible service sales representative was rude and unhelpful. Drove 3 hours only for them to tell my husband and I that the car we wanted was already sold. Very inconsiderate and unprofessional.
Took one look at us and assumed we could not afford a new car. After a test drive he asked us if we wanted to run numbers which we weren t ready for as we wanted to see a few more models and told us why did you even come in? We left and wen t to Burien Chevrolet.
Thanks to my husband's aunt we came to this place with the help of Kass Schany the process was fast and successful !!
My son needed a new car quickly this was his first experience working with a car lot and it was awesome. To start off with Andrea was very helpful with a beautiful smile put us in a car (my son's original want) and took us for a test drive, how brave of her and then took us back to start the process...
I purchased 2014 Mustang and I had a great and smooth experience with Good Chevrolet, I worked With Mike, he was very helpful and understanding. I had a previous experience with other dealers from other shops and it was awful and I thought all dealers would be the same, but Mike changes that view, ...
I first found the car I wanted online and called Richard Graham to get details. Due to our unlucky history with other car dealerships, I had a lot of questions for Richard. He was very professional and understanding about our fears. Richard answered all of my questions and put my concerns to rest...
Prompt customer service when we arrived for our appointment. A review of the desired services, estimated price and waiting time. The time estimate was spot-on; the price was as estimated, the service was done well. Very happy with Good Chevrolet. Thanks.
I TEXT The saleman Teddy the night before to see if the cars we where looking at, was still on there there lot . We were told they were . Drove for over 3 hours one way when we got there we were pass off to another salesman only to find out the car was not there nor could any one tell us when it...
Was talking with a salesman on the phone and asked about a price negotiation of $500 off was told about their low price guarantee and that he wasn't supposed to negotiate the price. I was still interested in the car but had a few more questions, he then hung up on me. So won't be buying the car.
Recently purchased a used vehicle through Kass Schany. Right from the start the service was prompt and proffessional. This made the process very quick and easyv
Friendly people but man are they expensive. Unless it has to be dealer fixed, go somewhere else or be prepared to pay.
Wow....thanks Teddy so much for selling a "nice working truck". Looking me in the eye and lying so easily. I dont see how you people do it. Saying anything to get me to buy it. Hasnt even been 24 hours! Now check engine light is on. (!) Light is on and AT check light blinks when turning it on. Not t...
I purchased a new vehicle from Richard Graham it was 5 star customer service.
I would highly recommend Richard he was very professional and polite.
Always Great Service !! Genna in Service is great to work with
Got the most perfect truck! Great trade value overall very very happy!!! Thanks Team!!
I was treated well by the staff. They listened and were very informative. My only complaint is when I picked up my car, there was big grease smears on the hood and front fender left over from the service that should have been wiped up.
I've gone here 3 times now due to its close proximity. All three times I encountered substandard service. The most recent was the last straw. I had set up an appointment for an oil change at 8am, and after waiting FOUR hours, I asked what the status was on my car. I was then informed that mine w...
My wife and I live in East Wenatchee. Good Chevrolet had the caddy I thought I wanted so I called and set up an appointment with AJ. When I arrived, he had Craig Johnson show me the cars and he did an outstanding job. He spent several hours showing all the cars that would fit my tall size and I e...
Andris Belote was super helpful and made the extra effort to get my buddy the price he wanted on the car her wanted. Great experience and would definitely reccomend her services!
I just worked with Johnny to buy a new 3500 and the experience was great. He was very personable and to the point and helped me out where he could. Everyone there including the shop staff were all friendly and good to work with. Go check them out
Best truck shopping experience I ever had, I feel like it was by far the lowest price, and we came to a deal within 10 minutes. Thank you Richard
John Lim was the sales person that helped me. He did a very great job on presenting the car. He knew what I wanted and I ended up purchasing a car. I recommend buying a car from here. Ask for John
Johnny made the stressful process of buying a car easy! He was nice and not pushy at all. Helped me through the process of buying my first car purchase and answered all of my many questions.
I wish google would allow me to write the whole story, but they limit their characters on here to so many words. I encourage anyone and everyone to stay as far from this place as possible. This dealership sold a used vehicle in very dangerous conditions and it should not have been allowed off of the...
Ramon M. Was fantastic! He helped me find the perfect vehicle and went above and beyond what I could have asked for. Top quality service!
Should be Great Chevrolet. I transport cars and no other dealer has impressed me more than Good Chevrolet. It says a lot about the owners and their character. It seems to transfer to their employees. I would go out of my way to buy my next vehicle from Good Chevrolet.
Thank you good chev!! Gordon made my car buying experience one to remember. I will refer my friends and family indefinitely. I have purchased many vehicles, but have not experienced such a genuine salesman. Thank You Gordon.
I had the most amazing excellent buying experience at Good Chevrolet. After visiting multiple dealerships in search of a very specific vehicle, and being disappointed by the customer service elsewhere, I was elated to have such a simple experience with Jordan. From test drive to paper signing, Jorda...
I had been looking for a slightly used, lower mileage Jeep Wrangler that would work for me as a daily driver and still be fun for weekends and vacations. When I showed up at Good Chevrolet, I knew they had one or more Jeep's that might fit my requirements. Showing up at opening on a Sunday, Brett ...
Worked with James Lim. The process was fast and simple, and I am loving the car! One of the easier car buying experiences I have had.
The car buying process is not something I particularly enjoy doing on my weekend morning, but the experience I had at Good Chev was excellent. My salesman Charlie Nguyen was very professional and courteous, greeting me the moment I walked up to the door. He was able to answer any questions I had a...
If I could give zero stars I would. 1 week before arrival We wired 24,100 to purchase a truck to Good Chevrolet as we were coming from fairbanks Alaska. Two days before arriving they sold the truck! When we got there we decided on another truck for 25,000 which is more than we had originally planned...
Not pleased with our experience. We had to wait behind a couple who was not prepared with all their paperwork and sat for well over an hour plus playing our phones to pass the time. The pre-owned car we bought was kept over the weekend to go to the "Shop" but it was not even detailed by the looks of...
Best dealership in Western Washington. Ask for Zach, he has helped us with a few cars and has always been easy to work with.
I came up to Renton from Oregon to buy a car. Worked with Kass Schany who was extremely helpful in making sure I had all my documents sent to them and worked the deal out on my car over the phone. Overall easy salesman to work with and loving my new Camaro!
Far better service than any of the other dealerships I had gone to. The salesmen let us walk the lot and didn't make me feel like we were being hounded from the moment we got out of the car. Everyone was friendly and my questions were answered and explained to me in a way a first time buyer could ea...
Brett !!!! THANK YOU SOOOOO MUCH !!! Wonderful service, he got me in my dream car. I m so in love with it. He didn t pressure me into doing anything I didn t want to do. He made sure to tell me the ins and outs of my car. Just excellent customer service overall, If you need any help with a car call ...
Love this place. Only car dealership that has ever treated me fairly with the utmost respect. Most auto dealers try to take advantage of me or not take me seriously sure to getting a women. Definitely NOT the case here. Would recommend GOOD CHEVROLET to anyone.
I wasn t in the market for purchasing a new vehicle until meeting Andria Belote at Good Cheverolet in Renton, Wa. Her customer service and great personality moved me to start thinking about possibly purchasing a new car because of the current issues I am facing with my current car. She is extremely ...
Great and easy experience buying jeep grand cherokee. Jimmy Juma made our experience fast and easy straight to the point. Will buy from Good Chevrolet again in the future.
We came in late about 2 hours before they closed, but our salesman Renzo was super helpful. He treated us with kindness and did not pressure us into anything we didn t want. We told him what we wanted he worked the best he could to make our buying experience a no hassle one. We really appreciate a s...
Less than 30 days ago we Bought a used 2017 van w less than 37k miles, barely drove it 500 miles and now I already have 1k in auto repair bills. Thanks for nothing!
Came in looking to buy my first car, I had already picked which car I wanted off of car gurus. Renzo welcomed my dad and I and quickly went to grab the car that I wanted. We took a test drive and it was amazing. Renzo was super personable and nice. I was nervous buying my first car and I'm glad he w...
Fantastic service and great prices! I'll never buy a car anywhere else, the people treat you like family and in a business where so many people try only to get the most money out of you I felt like they actually gave me the best price on the best car for me! Fabulous cars and fabulous people, by far...
Bought a used Expedition from them last month. Can't say enough about the stellar customer service my wife and I received there. Not too much pressure but they kept in touch just enough to let us know they hadn't forgotten about us. A special shout out to Zach in sales. He is so easy to work with, h...
i had found the car on line but it didnt have a price and almost passed it up but my husband told me to ask i got in to contact with a gentleman named cody. he told me the price and it was in our limit so we told him we would be there. when we left that morning i was nervous it would get bought sinc...
I needed to buy a car for work. I had seen a vehicle that would suit my needs perfectly on the web, as advertised at Good Chevrolet, and gave them a call. Richard picked up and said they still had the car on the lot, and to come on in. I arrived at the dealership, and another salesperson immediately...
I Came into Chevy looking for something to haul my kids around in and Brett & Zach were so helpful. They found me the perfect vehicle for a good price. They were so awesome. I will definitly be back in the future and highly recommend this car lot! Two great guys to work with.
Rafael Vazquez was extremely helpful and knowledgable!
Thank you Rafael!
Avoid!
#1 Reason: Service, sly sneaky. I had a tire repair not long ago, they offer free oil changes so I use that service, but no more.
Here s why.
They told me I needed 4 new tires knowing 2 weeks prior I purchased one brand new back tire. Not only that but there unwelcoming, unprofession...
This was my first time buying a car from a dealership and I am SO happy I ended up going to Good Chevrolet. I sent an email via their website and received a call within minutes from Bryan. I was able to keep in contact with Bryan through text which was convenient for me since I needed to change my t...
Staff friendly, my car was shiny when they where done....I like
I would suggest anyone to come to Good Chevrolet and ask for Jordan. He is a pleasure to work with and genuinely cares about his customers.
I was interested in camaro and had the pleasure of johnny Lim helping me out with my purchase. I wasn't exactly ready to buy had two wait a few weeks but johnny kept me posted and was very easy to work with and Mike in finance was just a good they were able to get me lower payment than anticipated o...
Went to look for a car the other day and had a great expirence. The employee's were very helpful. No pressure to buy a car but very helpful and had a lot of knowledge about the questions I had. I'd suggest this place to friends. If you're ever looking for a car ask for Andria Belote she's very helpf...
Had issues with another dealership messing up service on mine and my girlfriends car, came to Good Chevy to have them fix the issue and they fixed the issue as well as other MyLink updates that needed to be done as well. I'm definitely going to go back for other services when it comes time for them.
Our salesperson Richard showed my mother the exact vehicle we were looking for at Good Chevrolet in Renton. Even though it was a Chrysler he showed her how certain features worked. It had been 20 years since she has had a new vehicle. He took us on a test drive and it was all said and done.
My moth...
I bought my new car from Kass Schany. He answered all my questions intelligently and i was very pleased with whole buying process. Plus I got a great deal!! I will see Kass again for my next new car.
Had the most terrible experience there today. First, the description of the truck the had on line was WAY off. They claimed it was fully loaded, sun roof and all. When I got there, the truck wasn't even there. We waited 45 min for it to get there. When it did, it was not fully loaded... It was a bas...
Worst Customer Service I've ever experienced in my life. I showed up at 6:15pm and the first question I asked the salesman was, "What time do you close?" He answered, "We close at 8:00pm, but we stop taking customers at 7:00pm." I was able to look at 2 vehicles, but this took a while because the ...
Jordan was awesome as my salesman. I called and told him what I wanted, when I showed up the car was ready for me and washed. I was in an out in under 2 hours. Second time buying from him and I ll return again.
WOW - great service. Kass was great in offering the service on my NEW 2018 Chevy Equiox Diesel. The car is so load with stuff and the end of the 2018 cyle deal was AWESOME. I will be recommending Good Chevrolet to my friends! Looking forward to becoming a part of the "Good" auto family for service ...
I've bought two suburban from Good, specifically Ted Sharp. Sincere guy and quick to get the deal done. He offered me fair priced vehicles and warranties. We had a few minor issues and the service department was quick to respond. Overall I'd recommend them to family and friends.
My only constr...
I ve had so many issues with this used car that I bought from this dealership.Great customer service, they know how to get you to buy a car! Right when I got into the car(after signing my life away), a salesperson walks over to tell my brother that the passenger door lock needs to be locked manually...
I was shopping for the last 30 days for a specific truck and Good Chevrolet had one. I worked with Kass and they gave me their best price the first time and it was exactly what I wanted. They were great to work with .... Curt
I was greeted promptly and everyone was very friendly. I worked with Andria, she was very knowledgable and worked hard to get me something that worked with my budget but still had all the features I was looking for. I really appreciated her effort and politeness! Thanks Andria for making the car buy...
John and Jordan were absolutely great. Everything went smooth, and all the employees at Good Chevrolet were nice. I highly recommend this place, and I would buy another Chevrolet from John or Jordan.
When I went in to take care of my car sales was so helpful and kind to me. They took such great care of me and my car. I will definitely be coming back for future service. Thank you so much Good Chevrolet!