Questions about Goob Plush
What is Goob Plush?
Goob Plush is an online retail store specializing in plush toys and merchandise based on the character Goob from Dandy's World. The business operates from a head office in Rialto, California, and a warehouse in Shenzhen, China, offering worldwide delivery to fans, collectors, and enthusiasts. They provide individual items and multi-pack sets with customer service available during weekday business hours.
What are the pricing options and discount codes?
The website offers a 5% discount for new customers using the coupon code N5. Prices range from $16.99 for a single Goob Plush up to $46.99 for a 4PCS set, with multi-pack options available for bulk buyers. The store also provides features like order tracking and a dedicated contact page for inquiries.
How long does it take to process and ship an order?
Orders are processed within 2 to 5 business days depending on product type and volume, with holiday and weekend placements shifted to the next business day. Standard shipping takes 5-15 business days to the USA, while international customers should allow 15-20 business days, though delays may occur during Chinese New Year holidays.
What is the return and exchange policy?
Returns are only accepted if the item is proven damaged or defective, and the policy lasts exactly 7 days from receipt. The item must be unused, in its original condition, and in the original packaging to qualify for a refund or exchange.
How do I reach customer support?
Customer support is available via email at [email protected] during working hours from 9:00 a.m. to 5:00 p.m. Monday through Friday. The team responds to messages in the order received and aims to reply as quickly as possible.
What do reviewers say about the size and quality of the plush?
Some reviewers on Reddit mention that the Goob Plush is huge, about the size of a toddler, and larger than other plushies they own. They also note that while the colors might not be perfectly accurate, the quality is impressive and the child is thrilled with the item.
What specific products are available besides the standard plush?
The business offers a Deluxe Goob Plush along with shirts as part of their merchandise line, as mentioned in behind-the-scenes updates from Aaron of BlushCrunch. These items are designed to capture the character's playful spirit and unique personality for fans of Dandy's World.
Where are the head office and warehouse located?
The head office is located at 52 Roosevelt Wilson Lane, Rialto, California 92376, while the warehouse is situated at No. 4, Chaoyang Road, Bitu, Futian District, Shenzhen, CN. Both locations operate with customer service hours from 9AM to 5PM on weekdays.
What is the mission and target audience of Goob Plush?
The About Us page states that Goob Plush aims to create a welcoming shopping experience where fans can discover their favorite plush and enjoy a piece of the character's unique charm. The mission is to help fans find a fun and comforting companion that celebrates the character they enjoy.
How has the community reacted to recent announcements?
Some users on Reddit mention that the official Goob plush was announced with bad timing, leading some to skip the purchase since they already had the official Cocoa plush. Others express excitement for upcoming batches, including Shelly, scheduled for September.
What website features are available for logged-in users?
The website includes a login feature for registered users to access their accounts, and a lost password recovery option is available on the login page. Users can also search for products using the built-in search bar on the homepage.
How are multiple items packaged and shipped?
The business states that multiple different items ordered may be sent separately in different packages. This means customers should expect potential split shipments if they purchase various products or multi-pack sets.
Does Goob Plush have reviews on Trustburn?
Goob Plush has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
AI-generated from reviews on this page. Verify anything important with the company directly.
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Goob Plush is an online retail store that sells plush toys and merchandise based on Goob from Dandy's World. The store offers a range of Goob Plush products in various quantities, including individual items and multi-pack sets, with worldwide delivery. It operates from a head office in Rialto, California, and a warehouse in Shenzhen, China, and provides customer service during weekday business hours. The site includes features such as order tracking and a contact page for customer inquiries.
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