Glastonbury surgery

Glastonbury surgery is an NHS general practice located at Feversham Lane, Glastonbury, BA6 9LP. It provides healthcare services to patients and their families, offering online consultations, repeat prescription requests, and community support services. The practice also serves as a training site for post-graduate doctors gaining experience in general practice.

For urgent medical advice between 6:30 pm and 8 am on weekdays, or during weekends and bank holidays, patients should telephone 111. NHS 111 can assist with urgent medical problems when a patient is unsure what to do, including for children under 5 and people aged 5 and over.

The surgery operates from 8:00 am to 6:30 pm on Mondays through Fridays. Saturday and Sunday are closed days for routine appointments. Patients can use the online portal to request repeat prescriptions or schedule consultations within these hours.

The practice provides on-line patient consultations and allows patients to request repeat prescriptions through its website. Additionally, there is a feature to register at the surgery and update personal details via the Patient Access account or by contacting receptionists directly.

Glastonbury surgery publishes an Annual Statement on Infection Prevention and control for April 2026. This document outlines their commitment to maintaining high standards of hygiene and safety within the clinic environment for all patients and staff.

The facility has good access for disabled individuals to all consultation rooms. A designated parking bay is located adjacent to the entrance, and the building includes a ramp to ensure accessibility for those with mobility challenges.

A trained staff member acts as a chaperone during examinations to assist with patient comfort. The surgery has a clear policy regarding the offering of chaperones to ensure every patient feels safe and supported throughout their visit.

The practice maintains an active Patient Participation Group to engage community members. Interested individuals can find further details and instructions on how to join or contribute to the group's activities on the practice's website.

Glastonbury surgery encourages patients to participate in health and care research to improve treatments and outcomes. By taking part in clinical trials, patients can help shape the future of healthcare while receiving care from knowledgeable professionals.

The practice prioritizes the safety, wellbeing, and human rights of all patients as its absolute priority. It is committed to ensuring that every individual, whether a child or an adult, receives care that respects their fundamental rights.

Several reviewers praise the doctors for being knowledgeable, thorough, and attentive. They often mention that the doctors explained everything in detail, made patients feel comfortable, and provided the right treatment for their conditions.

The practice has a clear policy that provides direction and guidance for staff regarding the giving of gifts. This policy ensures that any gifts given do not form part of an improper benefit and maintain professional standards.

The practice has a privacy notice for Direct Care that outlines how medical records are kept and shared within the NHS. It ensures that patient data is protected and only accessible to authorized personnel for routine care and referrals.

Glastonbury surgery has a Trustburn rating of 4.1 out of 5 from 12 reviews. The reviews range from 3 to 5 stars, with most recent feedback highlighting both positive experiences with staff and doctors and occasional concerns about attentiveness.

The official website of Glastonbury surgery is glastonburysurgery.co.uk.