Customers generally describe Glasshouse salon positively, frequently praising the stylists as talented, friendly, and professional, and complimenting the salon's relaxing and modern atmosphere, with many calling it their go-to spot and saying they would recommend it to others.
What is Glasshouse salon?
Glasshouse salon is London's original destination for organic, natural, and sustainable hair and beauty, founded in 2013 by Olivia Crighton. It operates as a private members association called the Glasshouse Collective, bringing together experts in hair, beauty, and spirituality to nourish the mind and body. The salon specializes in Organic Colour Systems and stocks clean, gentle beauty brands that avoid harsh chemical additives, all based at 139 Mare Street, Hackney.
What specific services and treatments are offered at the salon?
The salon offers organic hair colouring and root tinting, restorative hair treatments with blow-dry, and bespoke scalp treatments with micro-camera examinations. They also provide specialized facial therapies such as the Palm Of Feronia Crystal Infused Facial, Energy Medicine Holistic Facial, and The Enchantment | SPELL Facial. Additionally, they offer wellness services like Angelic Reiki & Sound Alchemy and Craniosacral Therapy.
What are the opening hours for the salon?
The salon is open Wednesday from 11am to 8pm, Thursday from 11am to 8pm, Friday from 10am to 7pm, and Saturday from 10am to 6pm. Sunday and Tuesday are closed, while Monday is also closed. These hours allow clients to book appointments during most of the week, excluding the weekend start and middle of the week.
What are the delivery policies for the online shop?
Free UK shipping is offered on all orders over Β£60, with items dispatched Tuesdays through Fridays. Orders are shipped from East London and aim for delivery within 2 working days in the UK, though international orders may take up to 7 days. Customers outside the UK are responsible for any customs duties, import taxes, or handling fees imposed by their destination country.
What is the rating on Trustburn and how do the reviews break down?
Glasshouse salon holds a Trustburn rating of 4 out of 5 stars from 11 reviews. The majority of the reviews are 5-star ratings praising the stylists and atmosphere, with several 4-star reviews noting great experiences. There are also a couple of 3-star reviews mentioning higher prices and a slightly disorganized staff flow, alongside one 4-star review highlighting the trendy atmosphere.
What do most reviewers praise about the salon experience?
Reviewers consistently highlight the amazing and talented stylists who make clients feel like VIPs and welcome. The modern, stylish, and calming ambiance is frequently mentioned as a key feature that makes clients feel refreshed and pampered. Many also appreciate the clean, inviting environment and the professional, friendly staff who understand what they are doing.
What common complaints or areas for improvement were mentioned in reviews?
Some reviewers noted that the prices are on the higher side for the services provided. One user felt the experience was a bit generic and hoped for more personalization, while another mentioned that the staff seemed a bit disorganized, which affected the overall flow of the appointment.
How can a new client get started or book an appointment?
Clients can book appointments by visiting the salon at 139 Mare Street, Hackney, or by contacting them via phone at (+44) 020 8533 4206 or email at info@glasshousesalon.co.uk. New clients automatically become members of the Glasshouse Collective upon their first booking, gaining access to a dedicated and specialist environment.
Who is the target audience for Glasshouse salon?
The salon is designed for those who value the integrity of their hair, skin, and the environment, seeking a nourishing and private sanctuary. It suits individuals looking for conscious beauty and self-care, combining high-performance hair care with a holistic lifestyle approach. The collective seeks like-minded creative stylists and specialists passionate about clean chemistry and sustainable hair.
What sustainability and ethical practices does the salon follow?
All services are developed with care to minimize environmental impact, using Organic Colour Systems that help reduce harm to hair and the planet. The salon stocks brands that are sustainably packaged, non-animal tested, and prioritize fair trade, natural, and organic ingredients. They ensure every brand vetted, including Sans [Ceuticals] and Oway, aligns with their environmental and ethical standards.
What is the history and founding story of the business?
Founded in 2013 by Olivia Crighton, the salon was born from a vision to bridge the gap between high-performance hair care and a truly holistic lifestyle. It has grown into a private members association dedicated to enhancing a sense of conscious beauty and self-care through expert-led services and curated product ranges.
What are the shipping costs and times for international orders?
International shipping rates vary by weight, starting at Β£12.82 for 0kg to 0.5kg and going up to Β£22.59 for 1.5kg to 2kg. Delivery times are estimated at 5-7 working days once despatched, with customers responsible for any customs charges. The salon cannot ship to Europe due to ongoing customs and delivery complications.
Where is Glasshouse salon located?
Glasshouse salon is located at 1 westgate street, London, England.
What is the official website of Glasshouse salon?
The official website of Glasshouse salon is glasshousesalon.co.uk.
Is Glasshouse salon on social media?
Glasshouse salon has official profiles on Linkedin.
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