Glass Factory

Glass Factory is a computer software company that provides Visual Resource Planning and Time Tracking tools for services teams. The platform helps businesses scale by combining planning, forecasting, and real-time actuals tracking to manage profitability and resource utilization. It is designed for agencies, marketing firms, and IT shops that rely on great teams to operate their business.

The pricing starts at $15.00 per month per team member for small teams of 1–20 people. Medium teams with 22–90 people pay starting at $300 per month, while large teams of 100+ members begin at $1,500 per month. There is no card required to start a free trial, and cancellation is easy.

Users can create powerful resource plans to schedule people, plan budgets, and identify utilization challenges. The system allows drag-and-drop team matching based on project capacity and actual availability, and it integrates with Quickbooks for flexible invoicing. Real-time tracking lets users compare plan versus actuals across multiple business metrics.

Multiple reviewers highlight the exceptional quality and craftsmanship of the glass products they purchased. Customers frequently mention outstanding customer service, seamless ordering processes, and prompt delivery. The attention to detail and the ability to exceed expectations are also common themes in the feedback.

The Trustburn rating is 4.1 out of 5 from 10 reviews, with the most recent feedback dating back to November 2023. The rating split includes several 5-star reviews, multiple 4-star ratings, and a few 3-star reviews. All feedback is from 2023, showing consistent positive sentiment over time.

Teams can quickly create resource plans to schedule staff and plan budgets before tracking actuals against the plan. Once active, the system provides real-time visibility into utilization by project, role, and department. Invoicing is fast and easy, allowing users to generate nicely formatted invoices with time and materials summaries in minutes.

The tool is ideal for services businesses that want to scale, such as digital agencies, marketing firms, and IT shops. It is less relevant for businesses that do not require resource planning, time tracking, or flexible invoicing capabilities. The platform is specifically built for teams where people are the core business asset.

The software offers desktop or web-based time tracking capabilities designed for simple and fast data capture. It supports integration with Quickbooks to connect invoicing functions seamlessly. The platform maintains a rich reporting environment for optimizing business operations through real-time data.

Visitors might wonder if the platform can handle both high-level executive needs and detailed project team requirements simultaneously. Another concern could be whether the system is easy to use without requiring extensive spreadsheet skills. The answer is that it balances macro and micro operations while being a breeze to use.

The company describes its mission as looking into the business like seeing through a factory made of glass. This metaphor is central to their branding and is stated on their about page. The website also emphasizes that it helps teams see the future, present, and past of their operations.

While other sources mention a general glass industry revival creating jobs, Glass Factory specifically focuses on software solutions for service businesses. The company positions itself as a tool to manage the future, present, and past of complex services operations. This distinguishes it from general manufacturing or construction glass factories.