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Average ratingGreat
4.3/ 5

Based on 9 reviews

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About getReply

getReply is a one of a kind customer support software. getReply costs only 3¢ per reply and provides you with unlimited agents, unlimited contacts and unlimited features. Setup your helpdesk in no time !

Key features of getReply:
* Easy-to-use Interface
* Multichannel support(Email, Voice, LiveChat, FB and Twitter)
* Live Chat
* Multilingual
* Unlimited agents
* Hybrid tickets
* Gamification
* Automatic Ticket Distribution
* Knowledge Base
* Departments, Tags and Filters
* Analytics
* Intelligent Spam Filter
* Service-level Agreement (SLA)
* Twillio Voice Integration
* Ticketing System
* Help Center
* Mobile ready
* Automation (Time and Event based Rules)

getReply is multi-channel, web based customer service software, which helps you provide customer support through all available support channels, including email, voice, live chat, facebook, twitter, contact forms a and knowledge base.