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Average ratingExcellent
4.9/ 5

Based on 846 reviews

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What reviewers say about D&L Garage Doors of Boise

Based on 846 reviews, listing data and website checks · updated today

Across the cross-section of reviews, many customers describe the technicians as professional, on time, and skilled at diagnosing and fixing problems, with several saying they would use the company again. A few reviewers, however, noted concerns about pricing and occasional issues with technician demeanor, though the overall pattern in the available excerpts is strongly positive.
What is D&L Garage Doors of Boise?

D&L Garage Doors of Boise is a locally owned company that has served homeowners and businesses in the Treasure Valley since 2010. They specialize in repairing, replacing, and installing residential and commercial garage doors and openers. Their services include spring and cable replacement, off-track door repair, opener repair, preventive maintenance, and new door installation. They also offer maintenance contracts for property managers on commercial properties.

What licenses and credentials does D&L Garage Doors hold?

The business holds specific regional credentials to operate in the Pacific Northwest. They are licensed in Oregon with CCB# 194109, in Washington with LNI# DLGARGD820CF, and in Idaho with RCE# 42914. These licenses confirm their ability to provide licensed and insured garage door services across Oregon, Washington, and Idaho.

Where are the main office locations for D&L Garage Doors?

D&L Garage Doors operates out of two main office locations. The Boise office is located at 3800 W Chinden Blvd, Boise, ID 83714, and the Portland office is at 6701 SE Foster Rd, Unit D, Portland, OR 97206. They also offer parts sales and pickup at these locations alongside their repair and showroom services.

Which cities and regions does D&L Garage Doors serve?

The company serves a wide area including Boise, Meridian, Eagle, Garden City, Star, Kuna, Nampa, and Caldwell. They also extend their services to Portland Metro, Salem, Mid-Valley, and Southwest Washington. This broad coverage allows them to handle residential and commercial requests across multiple regions.

How can a customer book a service or request an estimate?

To get started, customers can call the main number at (888) 641-5060 or use the online booking system. The website allows users to pick a service, provide required details like full name and phone number, and choose a preferred time slot. Alternatively, customers can request a callback to discuss their specific garage door needs.

What is the cost of the initial diagnostic visit?

The process begins with a diagnostic or service visit that starts at $89. This initial step includes an on-site diagnosis, inspection, and a review of repair options before any work begins. After this, the final pricing and scope are confirmed based on the door system, parts, labor, and on-site conditions discovered during the inspection.

What is the typical price range for spring replacement?

Spring replacement is a core service with a typical planning price range of $289 to $699. The final cost depends on factors such as whether it is a one-spring or two-spring setup, the door size and weight, and any related cable, drum, or balance issues found during the assessment.

How much does opener repair or replacement cost?

Opener repair services start at $179, while opener replacement or installation ranges from $699 to $1,299. These prices vary based on the opener model, drive type, door size, and the complexity of smart accessories or wall controls required for the specific installation.

What do recent customer reviews say about the service?

Many reviewers praise the team for their fast response times, often arriving within hours of a call. Customers frequently mention the professionalism, clear communication, and the fact that technicians do not try to upsell unnecessary parts. The ability to explain problems in plain language is also a common highlight.

How does D&L Garage Doors approach diagnosing a problem?

The business emphasizes a clear service process where the technician checks the whole moving system, not just the visible part. They look at door balance, counterbalance, tracks, hardware, and opener safety controls. This holistic approach helps identify related wear and prevents unnecessary part replacements.

What types of commercial services does D&L Garage Doors provide?

The company offers specialized services for commercial properties, including sectional overhead doors and maintenance contracts for property managers. They also handle specialty systems like truck and trailer roll-up doors and gate automation, providing comprehensive solutions for both residential and business clients.

What are the direct contact numbers for the local offices?

Customers can contact the business via the main phone number (888) 641-5060 or the local office numbers. The Boise office can be reached at (208) 650-4304, and the Portland office at (503) 704-2654. They also provide an email address, info@dlgaragedoors.com, for inquiries and scheduling.

What is the official website of D&L Garage Doors of Boise?

The official website of D&L Garage Doors of Boise is dlgaragedoors.com.

How is D&L Garage Doors of Boise rated on Trustburn?

On Trustburn, D&L Garage Doors of Boise has a rating of 4.9 out of 5 based on 846 reviews.

Is D&L Garage Doors of Boise on social media?

D&L Garage Doors of Boise has official profiles on Linkedin, Facebook, Instagram, Youtube.

AI-generated from reviews on this page. Verify anything important with the company directly.

Brian Lagunas
Reviews 1

Service is amazing. They showed up within 20 minutes of my call. They identified the broken spring and fixed the problem on the spot. They didn't try to upsell motors, or doors, or tell me everything was broken and needed replacing. These guys are the real deal. Very practical advice... "only replace it when it breaks". These guys have won a new customer for all future garage door needs.

Brad Hunt
Reviews 1

D&L came out to my home 3 years ago to replace the springs on my garage door. I upgraded the springs to Hi-Cycle and paid extra for longevity. These springs have a 2 year warranty and guaranteed 25,000 cycles. 3 years later, one of the springs broke. After looking into my invoice, I saw D&L installed two different sized springs 218x27L and 218x32R; naturally the smaller spring broke 3 years later and several thousand cycles too soon. I called D&L and explained the situation and was told that they’re “not sure they can warranty their work.” I don’t recommended this company to anyone.

Joshua Jackson
Reviews 1

Excellent service provided. The office was easy to communicate with and got me scheduled for service at a convenient time. Ben found the problems that needed to be resolved quickly and made recommendations for the springs and the opener. He took care of the safety issues right then with replacing the springs and got the opener on order to follow up with install. He was great with explaining what I should be watching for, and how things should look when complete.

Expert service and fast turn around to get the door back in order.

Katie Palmer
Reviews 1

Benjamin came out to do our estimate for replacing one door- four estimates later we replaced both our single and double garage doors. The service through the process was fantastic. He was informative and patient and we made our decision. He and Cam came to install our doors and they didn’t leave our house until they were sure everything was perfect. Such great service!

Rob Barresi
Reviews 1

Broken spring on main garage door, and a motor that has been giving me fits for a while. Unit was over 20 years old. Contacted D&L online, found an appointment available SAME DAY. Ben arrived early in the selected window of time, and assessed the situation. He was able to replace and repair EVERYTHING immediately! Outstanding experience! Cost was very reasonable, too. Highly recommend!

Josh & Haley Snyder
Reviews 1

I received a referral from a neighbor for D&L Garage Doors and they didn’t disappoint. I called around 1pm, and by 2pm I was receiving a text from Cameron that he was 15-20 minutes out. When he arrived he was polite, inquiring and engaging. He assessed my door’s problems and created a couple quotes. He was not a pushy salesman. We talked through all our options, and though we went with just the repair, we now know roughly what it will cost when we are ready to call them back for door replacements. Thank you for your excellent service and demeanor!

Russell Duke
Reviews 1

I contacted D and L about a part I needed for a 2007 LiftMaster garage door opener. I was not able to find it online. I shared a photo of the part with David. He promptly responded via text and voice message to let me know he had the part and it was ready for pick up. Superb service! I highly recommend using D and L for parts and service for your garage door needs.

Nate Birch
Reviews 1

When our garage door support cable broke, it made it so that we could not open or close the garage door. After reading the Google reviews, I called D&L after hours. We booked an appointment and they arrived on time early the following morning. Cameron and Ben were both polite and professional! I got the sense that they really wanted to simply get the garage back in working order and didn’t try to upsell me on things I did not need. Good service companies are hard to come by nowadays, and these guys were fantastic!

Jeff D'Agostino
Reviews 1

We needed emergency garage door service as the garage door springs managed to break in the evening, leaving the garage door closed. Simply put we could not open the garage to go to work the next day. From the time I made the call, it took about two hours for the tech to arrive, and although I had to pay an emergency fee, which is reasonable, Cameron fixed the garage door quickly and efficiently. I've always loved this company as they installed my garage door opener and have also maintained our system. I would never call anybody else. Cameron is top-notch!

Caroline Ren
Reviews 1

I contacted D&L from their website for a tune up as our garage door was super loud. I immediately got a response via a text and got scheduled for the next business day. They were so friendly and knowledgeable and the price of the tune up was very affordable. The tech even gave me some recommendations on how to maintain our garage rollers and springs, and even reset our key pad code as we never knew the code since we bought the house. I would recommend D&L to anyone and will continue to use them for any further garage door issues.

IDMooseMan (IDMooseMan)
Reviews 1

Riley was courteous and professional. He answered all of my questions and alleviated all of my concerns. Repairs and parts installation were completed quickly with an attention to detail and safety. At the completion of the repairs, Riley showed me that the garage door could be easily lifted with one hand. Riley and I verified the garage door opener worked properly and smoothly before payment was made and he left my home. I highly recommend D&L Garage Doors.

Matt Shanaberger
Reviews 1

D&L provided service beyond my expectations!

I called their number after one of my torsion springs broke, and they scheduled me for the very next morning. Cameron, David and Ben gave me a heads up once they were 10 minutes out. They were prompt, courteous, and did a great job of explaining what had happened, why it happened and what needed to be done. And they didn't judge me at all when I mentioned how infrequently I lubricate my garage door. I couldn't be more pleased with the service they provided. They even fixed a completely separate issue with my garage when I mentioned it.

This has been my first and only experience with a garage repair company in the Treasure Valley, but I know I can trust D&L again if I ever have another issue.

Kevin Anderson
Reviews 1

I had these guys come out and look at my broken garage door. They were nice and provided a helpful diagnosis. My gripe is I was way overcharged for the minimal amount of work they did. The wayne dalton top operator bracket they installed cost $22 at Walmart, and I was charged $95. Then, the five minutes of repair work they did cost $179 (putting in a few screws). I will not use this company again.

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About D&L Garage Doors of Boise

D&L Garage Doors Of Boise has served homeowners and businesses in the Treasure Valley since 2010. We repair, replace and install residential and commercial garage doors and openers throughout Boise, Meridian, Eagle, Garden City, Star, Kuna, Nampa and Caldwell.

Our services include spring and cable replacement, off-track door repair, opener repair and installation, preventive maintenance and new garage door installation. For commercial properties, we repair and install sectional overhead doors and offer maintenance contracts for property managers. Estimates on new doors are free.

Our work is performed by our own in-house technicians, and more than 1,000 local customers have reviewed us on Google.

Address
3800 W Chinden Blvd, Boise, ID 83714
Founded
2010
Categories
Construction