Questions about Gallagher and Sons Paving
What is Gallagher and Sons Paving?
Gallagher and Sons Paving is a fourth-generation family business founded in 1961 by John Gallagher out of Jackson, New Jersey. They specialize in driveway paving, patios, walkways, commercial lots, and retaining walls. The company operates without subcontractors, using only their own crew and equipment to build projects across Monmouth, Ocean, and Mercer counties.
How does the payment and estimate process work?
The business operates on a no-deposit model for most residential jobs, allowing customers to pay only after the work is completed and they are satisfied. They also offer free, no-pressure estimates where they walk the property, assess the specific needs, and provide a written price with no obligation to proceed.
What warranty is provided on the work?
Every installation is backed by a written 3-year workmanship warranty that covers any issues that arise within three years of the job. If a problem occurs during this period, the company returns to fix the work at no charge to the customer.
Which areas are served and where is the business located?
The company serves Monmouth, Ocean, and Mercer counties, operating from their base in Jackson, New Jersey. They typically reach locations within about a 45-minute drive from Jackson, ensuring they can respond quickly to service requests in the Central New Jersey area.
What are the steps from estimate to completion?
The process begins with a free on-site estimate where the crew assesses the property and provides a written quote. Once a start date is scheduled, the crew shows up on time, completes most residential jobs in a single day, and ensures proper drainage and edge stability.
How long has the business existed and who runs it now?
The business was founded in 1961 by John Gallagher and has been operating for over 60 years. It has grown through four generations, with the current leadership consisting of Patrick, James, and JohnPaul, who maintain the original standards of the company.
What makes their operational model unique?
According to the company's own website, they have never used subcontractors, ensuring that the same crew and equipment are used on every job. This approach allows them to maintain consistent quality and accountability across all their paving and retaining wall projects.
How do they decide between a repair and a full replacement?
The company states that they will honestly tell customers if a repair is sufficient rather than pushing for a full replacement. This customer-focused approach aims to provide the most cost-effective solution while maintaining high standards for their work.
What is the current rating and review volume?
The business holds a 4.9-star average rating on Google based on over 150 reviews as of 2024. These reviews reflect their long-standing reputation for showing up on time and doing the work right since the company's inception in 1961.
What do reviewers commonly praise about the service?
Customers frequently praise the company for their straightforward communication, no-pressure estimates, and the fact that they use their own crew and equipment. The consistent use of their own resources is highlighted as a key factor in their reliability and customer satisfaction.
What specific services are offered?
The company offers a variety of services including new driveway installations, full replacements, resurfacing, crack and pothole repairs, and sealcoating. They also handle paver patios, walkways, front stoops, and engineered block and stone retaining walls.
How can a customer request a free estimate?
To get started, customers can call 908-720-2444, text the number, or fill out the free estimate request form on the website. The company promises to call back within one business day to schedule the on-site assessment.
What licensing and insurance status do they hold?
The business is fully licensed and insured in New Jersey, carrying both liability and workers' compensation insurance for every job. This ensures that customers are protected and that the company meets state requirements for paving and construction work.
How do they ensure they show up on time?
The company emphasizes that they show up when they say they will, giving customers a firm start date and ensuring they are there. This commitment to punctuality is part of their long-standing reputation built since 1961.
What is the historical context of their founding?
The company's website states that they have been doing this since 1962, though the founding year is listed as 1961. They have consistently maintained their standards over the decades, focusing on repeat customers and referrals.
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- Website
- gallagherandsonspaving.com
- Phone
- (908) 720-2444