Gala tent ltd

It was a relief to track down a spare part for my older Gala Tent marquee, and the price was very reasonable. The delivery was incredibly fast, arriving almost right away. I was particularly impressed by the support from Mark Forrest, who was extremely helpful. Great service from Gala Tent!

The team at Gala Tent did a fantastic job with the custom printing on our tent; it looks stunning and the craftsmanship is clearly top-notch. The structure itself feels incredibly solid and durable, which is exactly what you want. I’m taking one star off only because of a minor design quirk: the roof fabric is quite taut with very little slack. It’s a bit tricky to maneuver when setting it up, and having just an extra centimeter of material would make the assembly process much smoother.

I ordered a replacement cover for Gala Tent because my old one had been chewed by mice, and it’s been a huge upgrade. It’s packed with new features, feels incredibly sturdy, and the fit is spot on. The customer service team were brilliant throughout the process too.

The cover was exactly as described and arrived in excellent condition. Although the delivery was a bit delayed, that issue was outside your control.

We had a fantastic experience with Gala Tent, from start to finish. The team at the depot was incredibly helpful and kept us in the loop the entire time. The whole process felt seamless, and delivery was lightning fast. The quality of the tent itself is impressive, and the website made it really simple to customize our order to fit our exact needs. Big thanks to Mark for looking after us.

Impressed with the fast next-day delivery and the high quality of the marquees. Gala Tent Ltd has proven their reliability before, so we will definitely be ordering from them again for our future events.

The Gala Tent is built to last and feels very robust. I’m particularly impressed by how the side panels sit perfectly flush and zip up tightly, making the gazebo incredibly secure. Plus, the customer service team has been extremely helpful.

Having partnered with Gala Tent Ltd multiple times for my business needs, I can confidently say their after-sales support is genuinely outstanding—a rare find these days. The leadership team is clearly hands-on and deeply committed to their customers, and the staff have been incredibly helpful throughout. I don’t often bother with reviews given how busy life gets, but this level of service deserves recognition. They deliver on the promise of quality and value rather than just offering the cheapest options. Without any hesitation, I’ll continue to use Gala and highly recommend them.

The sales team at Gala Tent was incredibly supportive, helping us find a practical solution that fit perfectly within our budget. We specifically wanted a 6x12 marquee that could be split into two 6x6 sections, and they provided all the necessary accessories to make that happen. The equipment was high quality and delivered promptly. After testing it out outdoors, we were thoroughly impressed with the build and performance of this British-made tent.

We were thoroughly impressed by our interaction with Gala Tent. Their site is full of useful details, and I was pleased to get a swift response from the team on the phone. I bought a large gazebo that showed up quickly and boasts much better build quality and durability compared to our old one. If you’re buying one, definitely grab the wheeled bag—it’s tough and offers far superior protection compared to those flimsy light covers. We’re already planning to order from Gala Tent again.

We’ve relied on Gala Tent’s sturdy gazebos for years, and they really are built to handle the unpredictable British weather. Even after being hammered by 52 mph gusts this season, our units stayed upright and secure, keeping our sensitive stock safe while we continued trading. Once the storm passed, we just needed a bit of maintenance to preserve their integrity, so we ordered two spare parts. There was a slight delay, but the parts arrived and were installed last weekend, giving us many more years of reliable use. Kudos to the director and the team for their personal touch and support. Truly top-tier products and service from Gala Tent UK.

Gala Tent sent out the spare connectors I needed for my marquee, and they matched the original parts flawlessly. The free next-day delivery was a huge plus, arriving much faster than I expected. Really impressed with how smoothly they handled my order.

We’ve relied on Gala Marquee for two decades now. These structures are built to last, and I’ve always been able to get spare parts whenever needed. I still have the original two marquees I bought twenty years ago! The team was incredibly helpful when I called for advice on choosing the right canvas replacement, and the delivery was lightning fast.

The side panels slide on so neatly and completely transform the look of our 6x3 gazebo.

I’m really happy with this shelter; the quality is excellent. While there were a few minor issues upon delivery, Gala Tent Ltd handled the aftercare really well.

Gala Tent Ltd delivered exactly what they promised. The tent is robust and feels solidly built. Putting it up is straightforward, though you will likely need a crew of four to handle the assembly smoothly.

Gala Tent Ltd sorted out my gazebo spare parts request quickly. Everything fitted perfectly the first time, so I’m back up and running. The price was fair, and the person I spoke to was incredibly helpful.

I was thoroughly impressed by the service at Gala Tent. The website is intuitive, and I received my order promptly with next-day delivery. The replacement bags I bought are high quality, fitting my 17-year-old marquee perfectly. My only gripe is that the fabric is so durable it’s a bit tricky to tighten the drawstrings. Given how well our original tent has held up over the years, I’d gladly recommend these products to friends and family.

Had another smooth experience with Gala Tent Ltd. Mark Forrest is a pleasure to work with, and the service quality remains top-notch.

I was really impressed with the attention to detail, from the helpful initial enquiry to the prompt next-day delivery right here in the UK. The team behind Gala Tent Ltd did a fantastic job, and I’d happily recommend their garden marquees and gazebos to anyone.

Gala Tent delivered an excellent marquee on schedule, and it quickly became our favorite for events at the cricket club.

Another time Gala Tent has saved the day with their exceptional service. In the events industry, stress levels spike when you overbook and lack the gear to cover all the jobs. A quick call to their team and our order was dispatched with incredible speed. The marquee arrived in under 24 hours, enabling us to fulfill all our commitments and keep our clients happy. We have relied on Gala Tent’s gazebos for our business since 2017 because the quality is undeniable, but it is equally reassuring to know they provide such reliable support during emergencies. Top Tubz Ltd

I was really impressed with the entire experience from Gala Tent. Ordering their marquee was incredibly straightforward, and the service was top-notch throughout. A hassle-free process from start to finish.

I had a positive experience with Gala Tent Ltd. The tent I purchased exceeded my expectations in terms of quality and durability. It was also easy to set up, saving me a lot of time and effort. The customer service was exceptional, with the staff being friendly and knowledgeable. I would definitely recommend Gala Tent Ltd to others.

I recently purchased a tent from GalaTent.co.uk and I must say, I am extremely satisfied with my purchase. The quality of the tent is outstanding and it was very easy to set up. The customer service provided by Gala tent was also top-notch. They were prompt in answering my queries and provided all the information I needed. I highly recommend Gala Tent Ltd for anyone in need of high-quality tents and excellent customer service.

I just received my order from Gala Tent Ltd and I am very impressed with their products. The tent I purchased is of great quality and it arrived well-packaged. The customer service I received was also wonderful. The team was very helpful in assisting me with my purchase and answering all my questions. I highly recommend Gala Tent Ltd for anyone in need of tents and other outdoor equipment.

The tent from Gala Tent Ltd is absolutely amazing! The quality is top-notch and it was super easy to set up. The customer service is exceptional as well. The team was friendly and provided all the necessary information. I highly recommend Gala Tent Ltd for all your outdoor equipment needs.

I recently purchased a tent from Gala Tent Ltd and I must say, it has exceeded my expectations. The tent is of great quality and was simple to assemble. The customer service provided by Gala Tent Ltd was also excellent. The team was responsive and helpful throughout the process. I highly recommend their products.

The tent I bought is fantastic! It is of great quality and provides excellent shelter. I was impressed with how easy it was to set up and take down. The customer service I received from Gala Tent Ltd was also top-notch. They were responsive and provided all the information I needed. I would definitely purchase from them again.

I recently bought a tent from Gala Tent Ltd and I couldn't be happier with my purchase. The tent is of great quality and it was very easy to assemble. The customer service I received from Gala Tent was excellent. The staff was helpful and went above and beyond to assist me. Highly recommended!

💯 I'm really impressed with the tent I purchased from Gala Tent Ltd. It's of excellent quality and the setup was a breeze. The customer service was also outstanding. The team was helpful and provided all the necessary assistance. Definitely a thumbs up!

I recently bought a tent from Gala Tent Ltd and I'm so pleased with my purchase. The tent is of great quality and very easy to set up. The customer service was also top-notch. The team was friendly and provided all the information I needed. I highly recommend Gala Tent Ltd to anyone in need of outdoor equipment.

👍 I am really happy with the tent I bought from Gala Tent Ltd. The quality is excellent and it was easy to assemble. The staff was friendly and helpful, providing me with all the information I needed. Highly recommended!

I was a bit disappointed with my Gala Tent UK purchase because the floor bars arrived without the necessary nuts and bolts. Also, I was assured that the tent featured end doors, which turned out not to be the case.

Paid £699 for a Gala Tent package last year expecting all the included extras, but ended up with just the marquee itself. The customer service was a real letdown; I made several calls and sent multiple emails with no real response to fix it. I basically gave up waiting for them to sort it out. In the end, I realized I’d effectively overpaid by £300 for a standard gazebo setup when I paid for a more complete deal.

We ordered a Gala Tent from Gala Tent Ltd to enhance our garden space, and the delivery experience was spot on. The unit arrived right on schedule and is genuinely easy to put together. It has a sleek appearance and offers a generous amount of space, making it a solid choice for gatherings. However, we did run into one snag regarding the heating functionality. Positioned inside a summer house, the heat output feels underwhelming; it’s barely noticeable and struggles to warm the area effectively.

I’m really impressed with both the build quality and the swift next-day delivery of my 3 x 4.5m Gala Pro40 gazebo from Gala Tent Ltd. However, there is a significant issue with their advertising accuracy that nearly gave me pause. Before buying, I watched the 'Gala Pro 40 - The Full Story' video on their website, which clearly states at the 3:30 mark that the product includes a heavy-duty wheelie storage bag for all equipment. Based on that, I ordered the standard version. When the frame arrived, I noticed the bag was missing. Since the structure weighs 35kg, that bag is essential for moving it around. I contacted their UK customer support to explain the discrepancy. After a lengthy hold, I was told the bag wasn't included in my specific order. They claimed a caption in the video mentioned the 'Classic Package' included the bag, which is true on the website but wasn't highlighted in the video itself. The problem is, there was no option to select a 'Classic Package' during checkout; I simply ordered what I thought was the standard unit shown in the video. I felt misled because the omission wasn't made clear. I escalated the complaint, expecting a call by the end of the day as promised, but heard nothing for 24 hours. Ultimately, it’s a solid British-made product, but the misleading ad copy and sluggish customer service are notable downsides.

Bought a marquee from Gala Tent, but after just a few days it broke. I sent photos to customer service and got no response, which is really disappointing given their claim of quality British-made tents.

Used to buy from Gala Tent before and the quality is exactly as expected, so no shock there. However, the checkout process was a bit of a drag because they force you to use an email link for payment. I’d much rather just give my card details over the phone like most other UK retailers do. If this happens again, I’ll probably take my business to a different furniture and home store.

I wasn’t happy with my order of seam sealant from Gala Tent. Instead of the specific product I asked for, I received two tubes of standard clear trade sealant that are easily available at any local DIY store. I reached out to the Gala Tent team to air my grievances, and they promptly refunded the delivery charge, which was a nice touch.

While the Gala Tent structure is solid, the delivery left much to be desired. We were missing 60 connector pieces, and the guttering was both the wrong length and didn’t fit the bars properly. I reached out to customer support to report the missing components but got no reply. Considering the premium price of these British-made marquees, I expected better quality control and a more responsive service team when things go wrong.

Unhappy with the purchase from Gala Tent. We were given misleading information by sales staff Darren and Lee over the course of three calls, which assured us the marquee would suit our needs. However, when we raised the issue, customer service claimed they only checked the final call, missing the context provided in the earlier conversations. Despite asking them to review all three calls to understand our specific requirements, we’ve heard nothing further. I wanted to give the company a fair chance to fix this error before leaving a negative review, but that opportunity was missed. Very disappointing experience.

Gala Tent Ltd delivered the marquee quickly as promised, and the build quality seems solid. However, there is a significant issue with compatibility; they redesigned the tent, and the new components do not align with the old ones. Adding to the frustration, the instruction manual is unclear, and when I tried to get help via their website, it felt like the online support was unmanned.

I was quite let down by the latest order from Gala Tent. You’ve switched to cheaper bungees without lowering the price, and the difference in quality is noticeable. Considering you're a British brand known for your marquees, I expected better value for money. Very disappointed.

Shipping with Gala Tent Ltd was a bit of a lottery. My first delivery went to the wrong place, and when they tried to fix it for the second attempt, some items were missing. Then, they sent it to the wrong address yet again. I was only saved because a neighbor at that incorrect location kindly forwarded the package to me. I’m still waiting to hear back from their customer service regarding the mess.

The print quality on the Gala Tent canopy looks great, though the fabric fits a bit snugly, almost as if the frame expanded. Be careful when setting it up, as I found a couple of corner seams had already torn during the first use.