Jake Stauffacher
What reviewers say about Full compass systems
Customers frequently praise the company for its fast shipping, competitive prices, and knowledgeable sales staff. Many reviewers highlight excellent customer service and the high quality of the products they receive.
What does Full compass systems do?
Full Compass Systems is a retailer that sells musical instruments, audio equipment, and related accessories. They also provide maintenance services for guitars and amplifiers.
Are there any complaints about Full compass systems?
Customers have reported issues with order fulfillment, including items being backordered without notification and orders being canceled with little explanation. Some reviewers also noted that the point of contact for orders sometimes fails to submit them properly.
What do people say about Full compass systems outside Trustburn?
Outside of Trustburn, people mention that Full Compass is a dealer for Fostex products and carries replacement parts for Line 6 equipment.
AI-generated from reviews on this page. Verify anything important with the company directly.
Eric Borchardt
Too notch equipment can be found here, but I'm disappointed in the lack of showroom displays for the average Joe. It seems like the huge space could be better utilized to show more options for the many products that are offered. You will definitely find plenty of equipment to dream about here though.
It's fun to see the latest in live and studio sound and the sales people are very knowledgeable and willing to help find what you're looking for.
Amir Tak
I got a replacement jack for my peavey amp and it works perfectly. Fast shipping to my address.
Derek
Canceled my order with no explanation other than saying there was an "error". Very disappointed with this company.
Jon Marx
marlyce m
Full compass is an amazing company! Found the ad an reverb but bought straight from the company. Got an amazing deal, excellent customer service from Josh, and because the company is so efficient we received the TAMA Superstar classic set two days from the day we ordered them!! Way to go! You guys are rockin it and these drums are absolutely beautiful!
Thank you!!!!
Doug Morlan
I ordered a Yamaha 5 disc cd player on Monday and here I am today 3 days later using it. Truly lightning turnaround especially since Christmas is tomorrow. Their prices can't be beat and my sales rep even discounted it further to compensate for the sales tax. Brandon Jensen was my sales rep and he is super. Great company, great people, great prices and great customer service !!!
Sean Wil
Finally received my order and it works.
I think the point-of-contact for orders is not submitting the orders when he/she reviewed them. (might just look at them and do nothing) Needs to do better.
At least Gregg Hionis provided some real updates near to delivery so I review my comment and ratings.
Order Confirmation
Web Order Number: # **********
Order Date: May 19th 2021
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Quantity Price Description
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1 $101.40 KRK AMPK00076 120V Amp for RP8G3 (Backordered)
Jeremy Yaws
I ordered an item on their website that says it was in stock and then a week later still no shipment. I call in to check status and they say it arriving from their 3rd party in 5 days will be shipped then. A week goes by and I call to check status again, and they tell me it s back ordered now and won t ship for another 3 weeks. This customer service is rediculous considering it said it was in stock and then back ordered without a single email to let me know I would be waiting another month to receive the item.
Thomas Coyne
I have them do guitar and amp maintenance and they do a fine job on both.
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- Website
- fullcompass.com
- Address
- 9770 silicon prairie parkway
- Categories
- Retail