Frontier Services Group

Frontier Services Group is a commercial and residential restoration company specializing in water, fire, mold, and storm damage remediation. They operate in Houston, Katy, The Woodlands, Sugar Land, and other Greater Houston areas, as well as Dallas-Fort Worth, San Antonio, and Austin. Their team uses state-of-theart equipment to restore properties to pre-damaged conditions quickly and efficiently.

The company offers a comprehensive range of services including water restoration, mold remediation, fire restoration, storm restoration, commercial cleaning, contents decontamination, and reconstruction. They also provide emergency board-up services and duct cleaning. Each project is tailored to the specific damage, materials affected, and insurance requirements of the property owner.

Frontier Services Group serves both residential and commercial clients, including homes, apartments, rental properties, multi-family buildings, offices, retail spaces, and commercial buildings. They evaluate the building type and damage before recommending the next step for any property, regardless of whether it is managed by a landlord or facility manager.

The process begins with an immediate 24/7 emergency response, typically arriving on site within 60 minutes. Technicians use thermal imaging and moisture meters to assess damage, then extract water with industrial-grade pumps and dry affected areas using air movers and dehumidifiers to prevent mold growth.

The company is fully licensed and insured, holding Mold Assessment Consultant License #RCO1600, Mold Remediation License #MRC1653, and IICRC #70106551. They are also EPA Lead-Safe Certified and BBB Accredited with an A+ rating, ensuring a careful and compliant response to urgent restoration concerns.

Frontier Services Group works with most major insurance carriers, including Allstate, Liberty Mutual, Chubb, and State Farm. They are experienced in navigating insurance requirements and can work directly with carriers to streamline the claims process and reduce restoration time.

The company operates a national call center at (800) 858-1701 and a 24/7 emergency line at 512-842-4369. For general inquiries, they can be reached at the same emergency number, and they encourage customers to contact them directly for urgent needs or preparation advice.

Customers can choose Frontier Services Group even if their insurance company has assigned another contractor. The company states they are very used to working within insurance requirements and can respond immediately if a claim number is provided.

The company emphasizes on-site response within 60 minutes or less and aims to restore properties to their pre-loss condition. They highlight their commitment to restoring both property and peace of mind through a fire-tested forge approach to guiding clients through every step of the restoration journey.

Some reviewers on Reddit mention Erik Prince's ties to the business, noting his role as Non-Executive Chairman of a drone company that signed an MOU with another firm planning a merger, though this appears to be a separate entity or related business context.

The company states they are available 24/7 and can be on-site in 60 minutes or less. They also offer services for contents restoration and decontamination, ensuring a thorough cleanup of all affected areas.

Frontier Services Group serves customers across Texas, including Houston, DFW, San Antonio, and Austin. Because service availability depends on location, service type, and crew availability, they recommend contacting them directly with a property address to confirm service.

The company provides a variety of cleaning and restoration solutions, including carpet, upholstery, and floor cleaning, as well as odor removal. They tailor their services to the extent of damage, moisture levels, and safety concerns of the property.

Frontier Services Group is located at 13735 Farm to Market Rd 529, Houston, Texas.

The official website of Frontier Services Group is frontiergp.com.