Based on 1 review
Friendship Amsterdam is a canal cruise operator based in Amsterdam, Netherlands, specializing in open boat and saloon boat tours. They offer tailored tours, private charters, and events showcasing the city's iconic waterways. The business provides a unique perspective of Amsterdam from the water, focusing on classic boats with character and a personal welcome.
The departure point for all cruises is located at Oudezijds Voorburgwal 230, 1012 GJ Amsterdam, which is behind the Grand Hotel Krasnapolsky and opposite the cigar shop Bom 9. The office is situated at Oudezijds Voorburgwal 30, 1012 GD Amsterdam. Visitors can find the exact departure time and instructions in their confirmation email.
Cruises are available on classic saloon boats and sloops, including the showpiece boat De Watertoerist and the saloon boat Dyos. Each boat features a luxury bar on board and offers different experiences like open boat, saloon boat, sunset, and private & VIP options. The fleet consists of luxurious classic boats with timeless style.
Prices start from €19.95 per person for a 60-minute classic saloon boat or sloop cruise with a taste of Dutch cheese. Semi-private VIP spots on luxury boats cost from €77.95 per person, while a whole boat for private hire is from €424.95. The Light Festival Cruise is seasonal, running from November to January for €42.95 per person.
The most common complaint among reviewers is that the service felt uninspired and overly commercial, lacking genuine warmth and attentiveness. Some customers felt there was a disconnect between the concept and execution, with the atmosphere detracting from the overall appeal. The Trustburn rating reflects this with a 1 out of 5 score from one review.
The business offers a variety of cruise durations and themes, including a 75-minute Light Festival Cruise that runs seasonally from November to January. Other options include 60-minute open boat, saloon boat, sunset, and private & VIP cruises. Each cruise is designed to provide a memorable adventure on the water with attention to detail.
To book a cruise, customers can visit the official Friendship website at friendshipamsterdam.com or book directly through FareHarbor. The website displays current departure times in a calendar on every cruise page, and booking online in advance is recommended to secure a seat. Tickets can also be purchased via third-party providers like Tripadvisor or Groupon.
The website states that every ticket includes a taste of Dutch cheese, and drinks packages with prosecco and spritz are served from their own bar. Specials like the Chandon Garden Spritz are available. The experience is described as a cocktail cruise with the finest view, featuring a carefully curated menu of specials and bubbles.
Friendship Amsterdam operates daily, but cruises may not be able to sail on days with bad weather. In such cases, customers are advised to call the business at +31 20 334 4774. The boats also sail in between scheduled times, but advance booking is recommended.
The business highlights its use of luxurious classic boats with character, such as saloon boats and sloops, as a key differentiator. They emphasize a personal skipper, attention for the company, and calm on the water. The website claims to provide a more personal canal cruise experience compared to ordinary cruises.
The business offers a semi-private VIP spot on a luxury boat for those seeking personal cruising in style. A whole boat can be reserved for exclusive use, providing a private open boat with a bar. These options cater to groups looking for a more intimate and customized experience on the canals.
The website mentions that the boats are not fully wheelchair accessible, noting that stepping across from the dock is still a little tricky and there is no wheelchair lift. However, they are happy to look at possibilities together and encourage customers to call for specific accessibility needs.
The business states that if tickets are purchased via Tripadvisor, Groupon, or another provider, customers should contact that provider directly to make changes. The official website is the primary source for booking and managing tickets.
The website mentions that the boats sail in between scheduled times, but to be sure of a seat, booking online in advance is recommended. The calendar on the website shows current departure times, and the final amount is displayed at checkout.
You can reach Friendship Amsterdam by phone at +31203344774 or by e-mail at office@friendshipamsterdam.com.
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Uninspired experience. The service fell short of expectations, lacking the attentiveness and genuine warmth that one anticipates. The atmosphere felt overly commercial, detracting from the overall appeal. It seems there might be a disconnect between the concept and execution. While there are glimmers of potential, it would benefit from a more customer-focused approach.
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Friendship Amsterdam specializes in rondvaart Amsterdam's open boot and offers a unique perspective of this picturesque city. We provide tailored tours, private charters, and events showcasing the beauty of iconic waterways. Enjoy our exceptional service and attention to detail as we make your trip memorable. We are your reliable partner for a remarkable adventure on the water. Visit our website to learn more!