Questions about SOLO® Fresno Pool Table Repair
What is SOLO® Fresno Pool Table Repair?
SOLO® Fresno Pool Table Repair is a service business established in 1999 that specializes in moving, recovering, and servicing pool tables for both residential and business clients. They are the only company in the area backed by the American Billiard Installers Association and offer a 1-year guarantee on their services and products. The business operates exclusively at client locations and does not keep inventory at a central address.
What specific services does the company offer for pool tables?
The company provides complete pool table moves involving proper disassembly, safe transport, and professional setup with leveling. Additional services include expert refelting in standard or upgraded cloth, replacing cushion rubber, and swapping out leather pockets or plastic liners. They also handle safe transport of disassembled tables to storage and complete moves within a home.
Where exactly is the business located and which areas do they serve?
The business is located in Fresno, California, with a service address listed as Fresno, CA 93704. They primarily serve Fresno and surrounding areas including Madera, Firebaugh, Mendota, Corcoran, Exeter, Three Rivers, and Hanford. They also travel to further locations if necessary, though this may involve travel fees.
What is the duration of the service guarantee and what does it cover?
The company offers an industry-exclusive service guarantee issued in writing that is unique to the American Billiard Installers Association. This guarantee warrants the quality of the pool table felt against tears, rips, or manufacturer defects for 12 months after the service is complete. It also covers the products they use on the table, ensuring professionalism in their work.
What are the operating hours for scheduling appointments or inquiries?
The business is open Monday through Friday from 8:00 am to 7:00 pm, Saturday from 11:00 am to 7:00 pm, and Sunday from 11:00 am to 6:00 pm. Customers can reach out during these times to schedule services or request quotes via phone or email.
How can a customer get started or book a pool table service?
Customers can contact the business by calling (559) 206-3178 or sending a message through their website to schedule or get a quote. The team responds quickly via email and phone, and customers agree to receive SMS text messages regarding service requests and appointment updates.
What are the practical steps involved in a complete pool table move?
The process involves the proper disassembly of the pool table, safe transport to the new location, and professional setup with leveling. The company ensures the table is properly assembled and functional after the move, handling all aspects of the relocation.
What is the significance of the American Billiard Installers Association backing?
The American Billiard Installers Association backs the company's exclusive service guarantee, which is unique because it is issued in writing rather than verbally. This national organization is dedicated to raising service standards within the pool table repair industry.
What specific products or features are highlighted as part of their service?
The company highlights their comprehensive service guarantee that protects customers for 12 months against felt defects. They also emphasize the use of qualified and experienced people deployed across the country to ensure high-quality pool table services.
What is the company's approach to communication and customer support?
The company states that they respond quickly via email and phone to customer inquiries. They also utilize SMS text messages to keep customers updated on service requests, appointment scheduling, and support, with an opt-out option available.
How can I contact SOLO® Fresno Pool Table Repair?
You can reach SOLO® Fresno Pool Table Repair by phone at (559) 206-3178.
What is the official website of SOLO® Fresno Pool Table Repair?
The official website of SOLO® Fresno Pool Table Repair is fresnopooltablerepair.com.
When was SOLO® Fresno Pool Table Repair founded?
SOLO® Fresno Pool Table Repair was founded in 1999.
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Get the widget for your site →About SOLO® Fresno Pool Table Repair
SOLO® Pool Table Repair services in Fresno California. We move, recover and service all types of pool tables new and used. We are Fresno 's leading pool table service company. We also recover, re rubber, and service all types of pool tables for business or residential use. 40 years of family experience and insured movers to handle every aspect of your pool table move. The only company backed by the American Billiard Installers Association by a 1 year guarantee.
- Website
- fresnopooltablerepair.com
- Phone
- (559) 206-3178
- Business hours
- Mon-Fri: 8:00 am - 7:00 pm, Sat: 11:00 am - 7:00 pm, Sun: 11:00 am - 6:00 pm
- Founded
- 1999
- Categories
- Retail