Based on 8 reviews
FreshInsights is a brand of Pierian that provides analytical reports and dashboards for Freshdesk, Freshservice, and Freshsales tickets. It integrates with Power BI and Tableau to help businesses track ticket analytics, agent productivity, and team performance without further investment.
The platform is designed for Freshdesk, Freshservice, and Freshsales customers who want to leverage their existing Microsoft Power BI and Tableau product suites. It is available in the respective marketplaces for all customers of these platforms.
Customers can start using the tool by accessing the Freshdesk, Freshservice, or Freshsales marketplace to view the available solutions on Power BI or Tableau.
Pierian Services, the parent organization, has been operating since 2002 and is a 20+ year old company with over 2000 employees offering technology and managed services globally.
Reviewers frequently praise the team's professionalism, attention to detail, and commitment to customer satisfaction, noting that the team goes above and beyond to understand unique client needs.
The Trustburn rating is 4 out of 5 from 8 reviews, with a split of five 5-star ratings, three 4-star ratings, and two 3-star ratings.
The most recent review was posted on November 30, 2023, while the oldest review in the list dates back to December 8, 2022.
The company offers specific solutions named 'FreshInsights on PowerBI for Freshdesk', 'FreshInsights on Tableau for Freshdesk', 'FreshInsights on PowerBI for Freshservice', and 'FreshInsights on Tableau for Freshservice'.
The platform focuses on providing visually intuitive dashboards and analytical reports that enable clients to get effective insights from their enterprise data.
First-time customers should know that the service is part of Pierian's broader data management and visualization capabilities, backed by strong methodologies and offshore delivery centers.
The official website of FreshInsights is freshinsights.co.
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I recently had the pleasure of working with FreshInsights for my market research needs. Their team of experts provided me with accurate and actionable insights. Their attention to detail and commitment to excellence is commendable. With their help, I was able to make well-informed decisions that have positively impacted my business. I highly recommend FreshInsights for anyone in need of reliable market research services.
FreshInsights has been my go-to market research company for years. They consistently provide accurate and valuable insights that have helped me make informed business decisions. 👍 The team is highly professional and responsive, always going the extra mile to meet my specific requirements. 💯 I appreciate their attention to detail and commitment to delivering high-quality work. I highly recommend FreshInsights to anyone in need of reliable market research services.
FreshInsights is a company that delivers exceptional services. I am truly impressed by their professionalism, attention to detail, and commitment to customer satisfaction. The team at FreshInsights goes above and beyond to understand the unique needs of their clients and provide innovative solutions. The quality of their work is outstanding, and I have always received timely and accurate insights from them. I highly recommend FreshInsights for anyone looking for reliable market research services.
FreshInsights has been instrumental in helping my business grow. Their in-depth market research and analysis have provided me with valuable insights that have shaped my strategies. The team is highly professional, responsive, and always delivers quality work. I appreciate their dedication and would highly recommend FreshInsights to anyone looking for reliable market research services.
I recently availed market research services and was impressed with the professionalism and expertise of the team. They delivered accurate insights and detailed analysis that helped me gain a competitive edge. The company's website was informative and easy to use. I would recommend their services to businesses looking for reliable market research solutions.
FreshInsights has exceeded my expectations in every aspect. Their team of experts provided me with a deep understanding of market trends and consumer behavior, helping me make data-driven decisions. The company's website is user-friendly and informative, making it easy to access the information I needed. FreshInsights is truly a reliable partner for market research.
FreshInsights understands the market dynamics like no other. Their team of experts provided me with valuable insights that helped me stay ahead of the competition. Their attention to detail and commitment to excellence is refreshing. I am highly satisfied with their services and will definitely continue to work with them in the future. 💯
I recently hired a market research firm for my project and had an incredible experience. The team delivered insightful reports and analysis that helped me make well-informed decisions. Their expertise and dedication were evident in the comprehensive and actionable insights provided. The company website was user-friendly and easy to navigate. I would definitely recommend them to businesses seeking valuable market research services.
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FreshInsights provides effective insights from Freshdesk and Freshservice tickets with the best in class analytical reports and dashboards. It is a next generation reporting tool which integrates with Power BI and Tableau with emphasis on Ticket Analytics, Agent Productivity and Team Performance.