Al Schulten
👍 I absolutely loved the service provided by Freeway Japan. The booking process was simple and quick. The car I rented was clean and well-maintained. The staff was friendly and accommodating. Overall, a fantastic experience! 👌
Questions about freewayjapan
What is freewayjapan?
Freeway Japan is a cloud-based system provider for SMEs and accounting firms, aiming to make IT costs virtually zero through the 'Freeway Project'. They offer a suite of services including accounting, payroll, attendance management, and sales management, which have been adopted by over 400,000 users.
What is the Freeway Project and who is it for?
The Freeway Project is their grand plan to make SMEs virtually free of IT costs by providing internet-based cloud systems for free. This initiative targets small and medium-sized enterprises and accounting firms to improve back-office efficiency and reduce costs.
What specific products and services does the company offer?
The company offers a wide range of software including accounting, payroll, attendance management, sales management, and customer management. Some of their products, like the Freeway Accounting Lite, may be permanently free depending on the number of employees and data stored.
What support services are available and how do they work?
The Freeway AI Chat Support service automatically responds to customer questions 24/7 using an FAQ database, though it is not handled by human operators. Additionally, they provide a remote support service where operators remotely operate a customer's computer screen to solve problems, but this requires a paid version contract.
How often do they update their software and what recent releases have been made?
The company has released multiple updates to their data conversion system, such as Ver16.0 in June 2026 and Ver15.2 in February 2026, to support the latest versions of other accounting software like Money Forward and freee.
What recent surveys or news has the company published?
The company has conducted several surveys in 2026, including one on the 2026 Summer Bonus with 605 respondents and another on the revised logistics law with 316 respondents, highlighting their active engagement with the business community.
What are the business hours and how can users interact with the community?
The company operates with specific business hours from 9:00 to 12:00 and 13:00 to 17:00 on weekdays. They also have a Q&A community where users can help each other solve questions without any cost.
What information is required to contact the company?
The company's contact form requires specific fields such as company name, hiragana, name, telephone number, and postal code. They also have a dedicated email address format @freeway-japan.com for inquiries.
What are some of the unique features of their products?
The company's website mentions that the Freeway OCR Electronic Bookkeeping is a specific product for electronic document storage, and they also offer a free version of their systems for certain conditions.
What types of inquiries are not handled by their operation support service?
The company's website states that they do not handle inquiries about accounting, tax, PC, or internet-related professional knowledge through their operation support service, directing users to the Q&A community instead.
What is the official website of freewayjapan?
The official website of freewayjapan is freeway-japan.com.
How is freewayjapan rated on Trustburn?
On Trustburn, freewayjapan has a rating of 3.8 out of 5 based on 10 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.
Correen Bales
My experience with Freeway Japan was excellent. The car I rented was in perfect condition and the service was top-notch. The staff was friendly and knowledgeable. I will definitely use their services again in the future. Highly recommended!
Russ Tusa
I recently used a car rental service from freeway-japan.com and I must say it was a pleasant experience. The customer service was prompt and efficient. The rates were reasonable and the car was in good condition. I would definitely recommend their services.
Perla Avila
I recently rented a car from freeway-japan.com and I was impressed with the quality of service. The staff was professional and the car was in good condition. I will definitely be using their services again in the future.
Josh Gillingham
Freeway Japan is a reliable car rental company. The booking process was easy and the car I rented was clean and comfortable. The staff was friendly and helpful. I would definitely recommend their services to others.
Stu Musacchia
Freeway Japan is a reliable and professional company. Their service was excellent and I had a great experience. The staff was friendly and helpful. I will definitely use their services again in the future. Highly recommended!
Mary Schneider
👍 I had a great experience with Freeway Japan. The booking was easy and the car was in excellent condition. The staff was friendly and professional. I would highly recommend their services. 👌
Frank Dees
👍 I had a wonderful experience with Freeway Japan. The car I rented was in great condition and the staff was friendly and helpful. The whole process was smooth and hassle-free. Highly recommended! 👌
Danielle McElhinney
I recently rented a car from freeway-japan.com and it was a smooth and hassle-free experience. The rates were competitive and the car was in great condition. The staff was polite and helpful. I would definitely recommend their services to others.
Nikita Hg
The service provided by Freeway Japan was exceptional. The booking process was straightforward and the car I rented was clean and well-maintained. The staff was helpful and responsive. I will definitely use their services again
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freewayjapan is a grand plan to make SMEs virtually free of IT costs
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