Freedom to Marry

3.8 · 86 reviews
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Pautreh
Reviews 1
2020-09-24 04:56

Prepared wedding online , showed up at the bureau ...

Prepared wedding online , showed up at the bureau on 9th June, took a ticket, met lady behind counter...in and out in 30 min , had to wait 24 hours for the wedding foolishly thought it would be just as quick..nope!! The 10th of June was a Friday ..HUGE crowd ... (apparently Fridays are very busy !...

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Pao Pielago
Reviews 1
2020-09-22 02:40

I got married here to my partner. Don't expect a n...

I got married here to my partner. Don't expect a nice insta-worthy interior and the wait to get your license could take a bit, but I have to say very efficient and relatively friendly service-wise. During ceremony day, surprised that it only took us less than 15 minutes from the time we walked in, t...

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Jackie Gist
Reviews 1
2020-08-27 01:21

I have an appointment virtually at 1pm with a city...

I have an appointment virtually at 1pm with a city clerk, The confirmation code that was emailed to me, can not be found when I try to log online on their project cupid website. No one is answering phone calls, I called the Brooklyn and the Manhattan office to obtain some kind of help. and I have go...

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Randy Narine
Reviews 1
2020-08-19 18:35

The marriage bureau told us that they had mailed o...

The marriage bureau told us that they had mailed out our marriage certificate. When it didn't show up weeks after the allotted time, we went to the office. The employee said that the office had mailed it and there was nothing they could do for us. If we wanted the marriage certificate, we had to pay...

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Dara Lenihan
Reviews 1
2020-08-19 08:56

We went on a Friday. They didn't open the building...

We went on a Friday. They didn't open the building doors until 8, so our 7:55 arrival meant waiting 5 minutes outside. Once they let us in, we were formed into a queue. There were about 6 couples there all together. By 8:10 there were about 30 couples there! We were very happy we got there early...

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janetkayconway
Reviews 1
2020-08-11 05:53

The happiest place on earth!

The happiest place on earth!
Everyone has HUGE smiles on their faces, the employees are fantastic, the people watching is incredible.
We were honored to be a part of this wonderful institution today
By all means fill the forms out online before arrival and follow the instructions, we're glad that...

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Kimberlys Blessing
Reviews 1
2020-08-08 23:14

We have sent licenses in to this office when we ma...

We have sent licenses in to this office when we marry couples. Kimberlys Blessings has successfully married Hundreds of Couples. We have found the employees in this office to be helpful and courteous. Let us know if we can be of further assistance, or if you have any questions about your wedding and...

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Adam Cohen
Reviews 1
2020-06-16 21:57

What can I say, it's a government office. However,...

What can I say, it's a government office. However, our designated bureaucrat was friendly, gave us knowing smiles, etc. We do think our easy time was owed to being there VERY early though. We showed up at 7:45AM on a Wednesday with the doors opening at 8:30. Even at 8:15, with the doors not even ope...

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Nelson Pelaez
Reviews 1
2020-06-12 10:50

Walked in on a Tuesday Jan. 22 .. to get a marriag...

Walked in on a Tuesday Jan. 22 .. to get a marriage license and one would consider the happiness and importance to the individuals who are walking in except for one information counter clerk attitude, towards people who asked her questions, at one point I was trying to help a individual who needed ...

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Robert Hurley
Reviews 1
2020-06-09 00:45

I have been trying to call the City Clerk Marriage...

I have been trying to call the City Clerk Marriage office from out of town about an obtaining an older certificate application for several weeks and it is impossible to get through. Yes I mailed in the request 8 weeks ago with payment. Either very under staffed or just leaving the phone off the hook...

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William Ma
Reviews 1
2020-05-16 03:36

The Marriage Bureau is closed now, me and my wife ...

The Marriage Bureau is closed now, me and my wife met with a clerk through Project Cupid site, and did a video call. It went really smoothly, and quick. The clerk had outstanding customer service, I would love the clerk to get a pay raise- her name is Wanyi.

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Elfie Moon
Reviews 1
2020-04-19 14:13

Okay.... If you read my first review, it tells you...

Okay.... If you read my first review, it tells you all about how I was mistreated and fought the clerk over a surname change, which I was right in the end. I thought, okay, besides her rudeness everything was pleasant, but since then more issues have occurred. So the original 3 star is now a 1 star...

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Grace Guamos
Reviews 1
2020-04-16 09:46

Worst experience ever! I know there's a pandemic h...

Worst experience ever! I know there's a pandemic happening and we do understand the closing of their office today. But at least they should have announced that like 2 or 3 days ago. You wasted people's time and you did not make them prepare and look for other options of getting married especially th...

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Gyasi Snuggs
Reviews 1
2020-04-03 06:40

The Manhattan building's interior is stylized & el...

The Manhattan building's interior is stylized & elegant, for a city admin building. NYC holds marriage in high regard, it seems, that it put the amount of work in that it did, to make a nice presentation.

As another commenter said, it is understaffed, but I attribute that to having had wildly tre...

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Tracy van Cort
Reviews 1
2020-03-14 20:26

A+++ would elope again. But seriously, the other r...

A+++ would elope again. But seriously, the other reviewer who said this is the happiest government office ever was right on. So was the one who praised their officiant; the guy who performed our ceremony brought amazing on-the-spot gravitas in a way that was somehow dead serious and gentle and kind ...

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Katherine Steininger
Reviews 1
2020-03-02 11:15

These people are determined to not answer the phon...

These people are determined to not answer the phone! I tried calling for days at various times and nobody would ever answer. Still needing an answer to my question, I had no choice but to go in-person and talk to someone.

Of course the individual I spoke with was so incredibly mean and offended I...

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B
Briars Atlas
Reviews 1
2020-03-02 08:00

New York city marriage bureau is a special little ...

New York city marriage bureau is a special little petri dish of theatre, with folks registering to get it done later, others in the middle of getting it done now, and others who are riding that joy wave on the way out. I photographed Dijana and Crawfords New York City Hall elopement, and I love that...

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Duncan Birkwood
Reviews 1
2020-02-28 00:52

I was registering as a marriage officiant from out...

I was registering as a marriage officiant from out of state in NYC. Online states it could be up to three weeks for approval after they receive your documents however I received my certificate of registration within a week of mailing in my documents from Colorado! I could not be happier with my ex...

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Erin Slonaker
Reviews 1
2020-02-26 16:08

I cannot believe how quickly and easily the proces...

I cannot believe how quickly and easily the process went here--both for applying for the marriage license and for getting married (we returned exactly one week later). The first step is to go through metal detectors and run your bags through the x-ray machine, and that was one of the longest waits--...

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Anton Krilloff
Reviews 1
2020-02-08 09:55

Understaffed! We waited over two hours on Friday r...

Understaffed! We waited over two hours on Friday right after the Thanksgiving to get married. The place was jammed with couples trying to get married. They had only one ceremony official even though there are two chapels. This is a most popular marriage bureau in NYC. It was shocking to learn that i...

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Hayley Doninger
Reviews 1
2020-02-07 04:26

Before getting married here, I did extensive resea...

Before getting married here, I did extensive research and read just about every review to be prepared. I got married in January, not a very popular time as it is winter. However, it was the Friday of MLK weekend. You receive a ticket when you arrive and wait for your number to be called. We arrived ...

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Ally Brinsworth
Reviews 1
2020-01-26 09:48

The wait can be long but aside from that everythin...

The wait can be long but aside from that everything went well. Make certain you know what to bring because it's really not their job to accommodate you. I had my bouquet and a few friends and we actually had a good time with everyone there. They were friendly and answered all of our questions.

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