Questions about Fraley's Home Improvement
What is Fraley's Home Improvement?
Fraley's Home Improvement is a family-operated exterior home improvement business based in Henderson, Kentucky, that has been serving the tri-state region since 1971. They specialize in roofing, siding, windows, and gutters, offering GAF-certified products and free, no-obligation estimates to homeowners in western Kentucky and surrounding areas.
What certifications or ratings does the business hold?
Fraley's Home Improvement distinguishes itself by holding a GAF Factory Certified Roofer status, which ensures they meet manufacturer standards for installation quality and warranty coverage that many local contractors do not. They also maintain a BBB A+ rating, reflecting their commitment to showing up, communicating, and standing behind their work.
How long has the business been in operation?
The business has been operating since 1971, providing over 55 years of experience in roofing, siding, windows, and gutters. This long history is built on word-of-mouth referrals and repeat customers rather than aggressive marketing.
What is the step-by-step process for getting an estimate?
The process begins with a free, no-pressure inspection where the team assesses the home's needs. Afterward, customers review the estimate on their own timeline to decide when and how to proceed with the project.
Which specific cities and regions are served?
Fraley's Home Improvement serves a wide stretch of western Kentucky, including Henderson, Owensboro, Madisonville, Princeton, Cairo, Dawson Springs, Calhoun, and Morganfield. They also mention serving the surrounding tri-state area.
What specific products or services are offered?
The company offers four main services: roofing (installation, repair, replacement, and inspection), siding (installation, repair, and replacement), window installation and replacement, and gutter installation and maintenance.
What are the key features of the booking and communication process?
According to the website, the business provides free, no-hassle estimates and answers the phone Monday through Friday during normal business hours. They emphasize a simple, transparent process from the first call to the final inspection.
What core values or unique selling points are mentioned on the website?
The business emphasizes that they treat every home as if it were their own, avoiding shortcuts to save time. They also highlight their ability to stop water intrusion at the source with correctly installed flashing, underlayment, and drip edge.
What are the main claims made about the business's quality and experience?
The business claims to have a BBB A+ rating and over 55 years of experience. They also mention being GAF Factory Certified, which affects both installation quality and warranty coverage.
What are the main promises made to customers?
The website mentions that they offer free estimates and that they will assess the project at no cost. They also state that they keep the process simple and transparent.
What are the main facts about the business's history and ratings?
The website mentions that they have a BBB A+ rating and that they have been in business since 1971. They also note that they are GAF Factory Certified.
Where is Fraley's Home Improvement located?
Fraley's Home Improvement is based in Henderson, Kentucky.
How can I contact Fraley's Home Improvement?
You can reach Fraley's Home Improvement by phone at 270-279-0132.
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In Henderson, KY, homeowners seeking reliable roofing contractors needn't look further than Fraley's Home Improvement for their renovation needs. Our comprehensive services include expert roofing installations featuring GAF-certified products renowned for their quality and durability. We don't just stop at roofing; our expertise extends to stylish siding options that not only boost curb appeal but also provide additional insulation for your residence.
Products/Services we offer:
GAF, Roofing, Siding, Windows, Gutters
Hours of Operation:
Monday to Friday: 09:00 - 17:0
Company Address: 402 Smith Ave, Henderson, Kentucky, 42420, USA
- Website
- fraleyshomeimprovement.com
- Phone
- 270-279-0132