Food Surety

Food Surety is a New Zealand-owned food industry training and consultancy founded in 2020 by Ray Haddad. The company provides practical, expert-led courses designed to help professionals build confidence in food safety, HACCP, and compliance. Their training focuses on making complex standards accessible for real-world application in the food sector.

The business targets quality managers, technical teams, auditors, verifiers, supervisors, food handlers, and food business leaders. They aim to strengthen systems and prepare these professionals for audits while protecting consumers and brands across New Zealand, Australia, and beyond.

Courses are delivered through three main formats: E-learning for self-paced study, Virtual Classroom for live online sessions with experts, and Classroom Training for in-person or in-house delivery at selected venues.

Most courses have no formal prerequisites, though advanced options like Auditor Training are better suited for those with prior industry experience. The Introductory Food Safety and HACCP Awareness courses are specifically designed for beginners with no prior knowledge.

The training covers a wide range of sectors including dairy, meat, seafood, produce, beverages, bakery, packaging, honey, storage and distribution, and food import/export. The curriculum uses real industry case studies to ensure immediate relevance to the job.

Food Surety offers specialized courses in HACCP (Introductory, Advanced & Refresher), Food Defence (TACCP), Food Fraud Prevention (VACCP), Food Safety Culture Essentials, Risk Assessment, BRCGS, and FSSC 22000 training. They also provide dedicated Auditing skills courses.

The company states it has trained over 4000 professionals since 2020 and maintains an 80+ Net Promoter Score. They emphasize behavioral and cognitive approaches to learning to achieve real outcomes rather than just transferring information.

Food Surety is located in Auckland, New Zealand, and operates as a New Zealand-owned entity with a global reach. They also serve the Australian market and provide support for businesses across both countries.

The official contact phone number is +64 9 393 2211 and the email address is support@foodsurety.com. The team promises to respond to inquiries within one business day.

The company highlights its alignment with trusted standards such as Codex Alimentarius, ISO 9001, ISO 22000, BRCGS Issue 9, SQF, and FSSC 22000. They also adhere to the New Zealand Ministry for Primary Industries and the Food Standard Code of Australia and New Zealand.

The name 'Food Surety' is pronounced 'Food Shoor-uh-tee' and is distinct from 'Food Security'. The term represents confidence, protection, and trust in food systems where safety, defence, and authenticity work together.

The company's core values include being supportive, innovative, practical, ethical, and community-minded. They prioritize clarity over jargon and aim to help professionals understand the 'why' behind processes to build genuine confidence.

The official website of Food Surety is foodsurety.com.

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