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Flushed Away Plumbing & Civil

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Questions about Flushed Away Plumbing & Civil

Based on reviews, listing data and website checks · updated 2 days ago

What is Flushed Away Plumbing & Civil?

Flushed Away Plumbing & Civil is a locally owned, QBCC licensed plumbing business in Hervey Bay, Queensland, operated by Rob Flanigan. The company provides emergency plumbing, hot water system repairs and installations, blocked drain clearing, leak detection, gas fitting, backflow testing, and bathroom renovations for both homeowners and commercial clients across the Fraser Coast.

Where is the business located and which areas does it serve?

The business operates out of 8/11 Drury Lane in Dundowran, QLD 4655, and serves a wide area including Hervey Bay, Maryborough, Burrum Heads, Pialba, Scarness, Torquay, Urangan, Point Vernon, Eli Waters, and Kawungan. Their local presence allows them to understand the unique plumbing challenges coastal properties face daily.

What pricing terms and discounts are available?

For standard hours, the business offers a no call-out fee and free quotes, though after-hours and emergency rates apply outside of Mon–Fri, 7am–5pm. They also provide a 10% discount on labour charges for seniors, carers, and pensioners, and a $50 off first job for new residential customers with a minimum job value of $250.

How can a customer book a service or get a quote?

To get started, customers can request a free quote by calling 0437 200 839, emailing info@flushedawayplumbing.com.au, or submitting an enquiry online. The team responds to contact forms and aims to get back to customers as soon as possible to arrange a visit.

How long has the business been in operation?

The company has been operating for over 20 years, giving them extensive experience with local council requirements and the specific plumbing issues common in the region. This long history helps them navigate the unique conditions of coastal properties effectively.

Who owns and operates the business?

Rob Flanigan is the owner who personally manages the business, ensuring a family-run approach where every customer is treated like a neighbour. This structure allows for direct communication and a commitment to honest work done right.

What specific plumbing services are offered?

The business handles a comprehensive range of services including burst pipe repairs, gas leak attendance, CCTV drain camera inspections, hydro-jetting, pipe relining, and roof plumbing. They also offer preventive maintenance and compliance work for commercial properties.

How does the emergency response process work?

Emergency services are available 24/7 for burst pipes, blocked drains, gas leaks, and urgent plumbing failures. The team isolates water supplies and repairs damaged pipework quickly to minimize property damage during critical situations.

How are blocked drains cleared and diagnosed?

Blocked drains are a core specialty, utilizing CCTV cameras and high-pressure water jetting to diagnose and clear blockages caused by tree roots or sediment buildup. This method ensures the issue is fixed properly the first time without unnecessary excavation.

What are the requirements for gas fitting services?

Gas fitting services include the installation, repair, and certification of gas appliances and lines to Australian Standard AS 5601. The team holds the necessary gas work authorizations to handle gas hot water installations and leak detection safely.

How are hidden leaks detected?

Leak detection is performed using acoustic listening equipment and thermal imaging to locate hidden leaks behind walls or under slabs. This technique avoids unnecessary excavation and minimizes disruption to the property while identifying the source.

What guarantees or quality standards are provided?

The business uses WaterMark certified products and quality materials on every job, promising to return if the work does not perform as expected. This commitment to quality ensures reliability and customer satisfaction across all projects.

What key features distinguish the business from competitors?

The website highlights that the business is fully insured and committed to upfront pricing on every job to avoid hidden costs. This transparency is a key factor for homeowners and commercial clients seeking reliable plumbing solutions in the Fraser Coast region.

How can I contact Flushed Away Plumbing & Civil?

You can reach Flushed Away Plumbing & Civil by phone at 0437 200 839 or by e-mail at info@flushedawayplumbing.com.au.

What is the official website of Flushed Away Plumbing & Civil?

The official website of Flushed Away Plumbing & Civil is flushedawayplumbing.com.au.

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About Flushed Away Plumbing & Civil

Flushed Away Plumbing & Civil is a locally owned, QBCC licensed plumbing business in Hervey Bay providing emergency plumbing, hot water system repairs and installations, blocked drain clearing, leak detection, gas fitting, backflow testing, and bathroom renovations for homeowners and commercial clients across the Fraser Coast. We are fully insured, available 24/7 for emergencies, and committed to upfront pricing on every job.

Address
51 Ansons Rd, Dundowran Beach , QLD , 4655, Australia
Categories
Construction