Based on 11 reviews
Floor City is a flooring retailer that offers luxury vinyl plank flooring, commercial VCT tile, and linoleum products. The business also operates a return and contact form on its website for handling damaged or defective materials.
Based on the critical reviewers, the main complaint is that the service was lacking, though another low-rated reviewer offered only lukewarm observations about average selection and prices. I am describing what the lowest-rated reviewers wrote rather than the overall picture of the company.
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Floor City provided me with top-notch service and products. The flooring I purchased from them is of great quality and it has completely transformed the look of my home. The staff at Floor City were very helpful and provided me with excellent guidance throughout the selection process. I highly recommend Floor City for all your flooring needs!
The selection and prices were average, but the service was lacking.
I recently bought flooring from Floor City and I can't express how impressed I am with their product and service. The quality of the flooring is excellent and it looks amazing in my home. The customer service at Floor City was also outstanding. The staff went above and beyond to assist me in finding the perfect flooring for my needs. I highly recommend Floor City!
I had a wonderful experience purchasing flooring from Floor City. The quality of the product was great and the customer service was exceptional. The staff was very helpful and guided me through the selection process. I am extremely happy with my new floors!
The flooring I bought from Floor City is of exceptional quality. It has added a touch of elegance to my home and I couldn't be happier with the results. The customer service at Floor City was fantastic as well. The staff was knowledgeable and assisted me in making the right choice. I highly recommend Floor City for all your flooring needs!
I recently purchased flooring from Floor City and I am extremely satisfied with my purchase. The quality of the flooring is excellent and it looks beautiful in my home. The customer service at Floor City was also top-notch. The staff was knowledgeable and helped me choose the perfect flooring for my needs. I highly recommend Floor City for all your flooring needs!
I recently purchased flooring from Floor City and I am extremely satisfied with my purchase. The quality of the flooring is excellent and it looks beautiful in my home. The customer service at Floor City was also top-notch. The staff was knowledgeable and helped me choose the perfect flooring for my needs. I highly recommend Floor City for all your flooring needs!
I had a wonderful experience purchasing flooring from Floor City. The quality of the product was great and the customer service was exceptional. The staff was very helpful and guided me through the selection process. I am extremely happy with my new floors!
I am so happy with the flooring I purchased from Floor City. The quality is superb and it has completely elevated the appearance of my home. The customer service was outstanding as well. The staff at Floor City were very knowledgeable and helped me find the perfect flooring for my needs. I highly recommend them!
I recently purchased new flooring for my home and I am extremely pleased with my purchase. The quality of the product is outstanding and it has truly transformed the look of my house. The staff at Floor City were very helpful and guided me through the selection process. I highly recommend Floor City for all your flooring needs!
I recently bought flooring from Floor City and I must say, I am absolutely thrilled with my purchase! The quality of the product is amazing and it has completely transformed the look of my home. The staff at Floor City were very helpful throughout the entire process and made sure I found the perfect flooring for my needs. I couldn't be happier!
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FloorCity is a flooring retailer that offers luxury vinyl plank flooring, commercial VCT tile, and linoleum products. The company's website provides a return and contact form where customers can submit their full name, phone number, email, and order number (prefixed with "FC"), along with a description and optional photo documentation for damaged or defective materials. The form outlines the business's return policy, noting that returns are subject to manufacturer or distributor approval, items must be re-sellable, and a 35% restocking fee plus shipping costs may apply. Credit for approved returns is issued after inspection of the returned materials.