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Flight refund ltd.

3.9· 13 reviews
Average ratingAverage
3.9/ 5

Based on 13 reviews

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What reviewers say about Flight refund ltd.

Generated with AI from 13 reviews on Trustburn · updated 3 days ago

Customers describe a mixed but largely positive picture: many praise the refund process as straightforward and the customer support team as helpful, friendly and responsive, while a smaller number report slow claim handling and poor customer service.
What does Flight refund ltd. do?

Flight refund ltd. assists air passengers with claiming compensation they are entitled to under EU regulations for late or cancelled flights, handling the legal process on a success-fee basis after passengers fill in a short online form. They generally follow up with the airline to secure the payment due.

What are the most common complaints about Flight refund ltd.?

Based on what the critical reviewers wrote, the most common complaints concern slow processing of claims, with several reviewers saying refunds took weeks longer than promised, and reports of customer service being unhelpful or rude.

AI-generated from reviews on this page. Verify anything important with the company directly.

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About Flight refund ltd.

Based on existing EU regulations air travellers are entitled to compensation if flights are late or cancelled. Airlines usually make it impossible for passengers to collect their due refunds and FLIGHT REFUND can assist them. Passengers just fill out a short online form and all further legal action is FLIGHT REFUND's duty to complete. FLIGHT REFUND is working in a success fee basis.