Questions about FJR Stair & Door
What is FJR Stair & Door?
FJR Stair & Door is a veteran-owned, family-run stair contractor founded by U.S. Air Force veteran Randy Smith in 2010. The company designs, fabricates, and installs custom staircases, railings, and iron entry doors using an 11-person in-house team and metal shop. They serve homeowners and builders across McKinney, Plano, Frisco, and the wider Dallas–Fort Worth metroplex, offering everything from new floating staircases to staircase remodeling and custom windows.
What specific services does the company offer for stair and entry projects?
Their seven in-house service lines include custom stairs, staircase remodeling, stair railing installation, custom iron and steel doors, custom windows, flooring and baseboards, and stair and rail products like iron balusters and newel posts. They handle new builds, floating and spiral staircases, iron, glass, cable, and wood railings, as well as wrought-iron entry, double and bifold doors, and stair-matched flooring.
What is the typical cost range for a full staircase remodel in the Dallas–Fort Worth area?
A full staircase remodel in DFW typically runs between $6,000 and $25,000, depending on size, materials, and scope. Individual elements have specific price points, such as tread and riser replacement at $100–$400 per step, iron railing swaps at $80–$250 per linear foot, and glass railing swaps at $150–$400 per linear foot. Custom iron doors start from $3,500, while custom windows begin at $800 per window.
What warranty does the company provide for their installations?
FJR Stair & Door backs every installation with a one-year workmanship warranty. They emphasize that their single-crew accountability means the same people who quote the job are the ones who build it, ensuring quality and schedule stay in one set of hands from measurement to final walkthrough.
How does the process start for a homeowner looking to get a quote?
The process begins with a free, no-obligation in-home design consultation where the team measures the space and provides a written estimate. Homeowners can schedule this by calling or texting (945) 318-9488, or by submitting the contact form on their website to request a free estimate.
What are the specific service areas covered by the business?
They serve McKinney, Plano, Frisco, Fort Worth, Arlington, Allen, Prosper, Richardson, Celina, Aubrey, and the surrounding Dallas–Fort Worth metroplex. Their office is located at 10689 Rose Garden Court, McKinney, Texas, 75072, and they operate seven days a week from 7:00 AM to 7:00 PM.
What special offer is available for veterans and military families?
The company offers a $300 discount on custom stairs, railings, and iron doors for veterans and military families. This promotion is mentioned on their website and in news articles, encouraging customers to mention the offer at their free design consultation.
What do reviewers commonly praise about the company's work?
Some reviewers highlight the stability and safety of the stairs, noting they feel very stable and safe after installation. Others appreciate the cohesive look achieved because the same crew designs, fabricates, and installs the entire project, ensuring ironwork and finishes match throughout the home.
How does the company ensure quality control without using subcontractors?
By maintaining an 11-person in-house team and metal shop, FJR Stair & Door avoids referral middlemen and hand-offs. This allows them to keep quality and schedule in one set of hands, with the same people who quote the job also building it, which sets them apart from companies that subcontract the work out.
What is the company's stated mission regarding their team structure?
The company operates as a veteran-owned and family-run business where the founder, Randy Smith, leads an 11-person in-house design, fabrication, and install team. This structure ensures that the people who quote the job are the same people who build it, providing a single accountable crew rather than a referral broker model.
What are the key steps in the staircase remodeling process?
The process involves a free in-home design consultation, followed by a written estimate and then the design, fabrication, and installation phases. They offer specific guides for staircase remodeling costs and railing materials to help customers understand the scope before the consultation, covering elements like tread replacement and half-wall removal.
What is the typical timeline for completing a staircase project?
While exact timelines vary by scope, the company handles everything from simple iron railing swaps to full staircase rebuilds including half-wall removals. They aim to complete projects efficiently with their in-house crew, moving from the initial free consultation through to the final walkthrough without external subcontractors.
What are some common doubts a visitor might have before choosing this contractor?
Visitors often wonder if the consultation is truly free and if the pricing is transparent. FJR Stair & Door addresses these by offering a no-obligation in-home design consultation and publishing published pricing ranges for elements like stair railing installation ($60–$250/linear ft) and custom iron doors (from $3,500) on their website.
How does the company compare to other DFW contractors based on their website claims?
The company positions itself as one shop for the whole staircase and entryway, offering stairs, railings, iron doors, windows, flooring, and stair products under one roof. This contrasts with other companies that might only do stairs or subcontract the ironwork, ensuring the ironwork matches throughout the home.
What is the current rating and review count on their profile?
The business has a 5.0-star rating based on 69 Google reviews, with 55 of those being five-star ratings. These reviews are recent, with the latest activity noted in 2026, and they consistently praise the craftsmanship and stability of the installations.
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FJR Stair & Door is a veteran-owned, family-run stair contractor in McKinney, Texas, building custom staircases, stair railings and iron entry doors since 2010. Founded by U.S. Air Force veteran Randy Smith, the company designs, fabricates and installs every project with its own 11-person team and metal shop, without subcontractors. Work includes new, floating and spiral staircases, staircase remodels, iron, glass, cable and wood railings, custom wrought-iron entry, double and bifold doors, custom windows, and stair-matched flooring and trim. FJR serves homeowners and builders in McKinney, Plano, Frisco, Allen, Prosper and across Dallas–Fort Worth, and backs every installation with a one-year workmanship warranty.
- Website
- fjrstairanddoor.com
- Phone
- +1 945-273-2002
- Address
- 10689 Rose Garden Court, McKinney, Texas, 75072
- Business hours
- Mon-Sun: 07:00 - 19:00
- Categories
- Construction