Questions about FigCare Pay
What is FigCare Pay?
FigCare Pay is a technology solution provider that connects healthcare providers with independent third-party participating lenders to offer flexible patient financing. It helps practices offer monthly payment options up to $100,000* and supports medical, dental, wellness, and elective healthcare practices. The platform provides instant patient decisions and fast funding while allowing providers to receive full payment within 1–2 business days of approval.
Which specific healthcare specialties can use FigCare Pay's financing solutions?
The service explicitly supports dental and orthodontics, medical aesthetics, chiropractic and physical therapy, vision and hearing, and wellness or alternative medicine practices. It also extends to plastic surgery, weight loss clinics, and specialty healthcare providers offering customized financing opportunities for specialized services.
What are the concrete steps to get started with FigCare Pay?
To begin, a practice simply submits its information through the website, after which the team connects to discuss unique needs and available options. Providers can also book a free demo to discover how flexible financing can help their practice grow and make treatments more accessible for patients.
How does FigCare Pay handle the funding and repayment process for patients and providers?
Upon approval, practices receive full payment within 1–2 business days regardless of the patient's repayment term. Patients manage their payments through financing plans, while FigCare Pay does not make credit decisions, underwrite applications, or extend credit itself.
What is the business's physical location and contact information?
FigCare Pay is located at 1660 Soldiers Field Rd STE 7, Brighton, MA 02135, USA. The business can be reached via the phone number (855) 860-1332 or by emailing support@figcarepay.com during business hours from 9:00 AM to 7:00 PM EST.
What specific features does FigCare Pay claim to offer for instant patient decisions?
The platform advertises 25+ lender options that enable instant patient decisions and fast funding. This feature is designed to help more patients get approved quickly, reducing the friction often associated with financing healthcare treatments.
What are the stated limitations regarding where financing options are available?
Financing options may not be available in all states, for all procedures or services, or through every participating provider. Additionally, financing may be available only for eligible healthcare, dental, cosmetic, elective, wellness, and other qualifying procedures offered by participating healthcare providers.
How does FigCare Pay define its role in the lending ecosystem?
The company states it is not a lender or a bank but rather a technology solution provider. All loan approvals, underwriting, funding, servicing, repayment, and collections are handled solely by the applicable lender.
What are the core values FigCare Pay claims to uphold for its partners?
The business emphasizes innovation by continually looking for better ways to connect providers and patients. It also prioritizes transparency with no confusing language and ease by simplifying the financing experience so providers can offer options confidently.
Who are the specific types of healthcare partners that FigCare Pay works with?
Beyond individual practices, the company works with healthcare equipment companies financing purchases for healthcare businesses. It also partners with practice management companies, consultants, software providers, and other organizations serving healthcare businesses.
What is the maximum financing amount mentioned for patient treatment plans?
FigCare Pay offers patient financing up to $100,000*. This amount is highlighted as a way to help patients move forward with necessary and elective dental treatments through manageable payment options.
What specific quote from the website explains how FigCare Pay helps practices grow?
The website states that FigCare Pay helps solve the challenge of balancing patient affordability with business growth by creating flexible financing opportunities. It aims to help practices receive the support they need to grow while making care more accessible for patients.
What is the stated operating time for customer support?
Customer support is available from 9:00 AM to 7:00 PM EST. This timeframe is listed alongside the business address and phone number on the contact page.
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FigCare Pay helps healthcare providers offer flexible patient financing and monthly payment options, making it easier for patients to move forward with care.
We support medical, dental, wellness, and elective healthcare practices while helping patients better understand costs, compare payment options, and find ways to pay for treatment.
- Website
- figcarepay.com
- Phone
- (855) 860-1332
- Address
- 1660 Soldiers Field Rd #7, Brighton, Boston, MA 02135, USA
- Categories
- Hospital & health care, Financial services