FiberBill

What stands out is the comprehensive nature of the billing automation. The ability to have invoices go out and payments post themselves while you sleep is a game changer for efficiency. The branded portal with your own logo and colors adds a professional touch that subscribers will appreciate. The automatic reconnect feature upon payment verification seems incredibly fast, potentially restoring service in seconds. It is exciting to see a solution that handles the entire lifecycle from new subscriber installation to ongoing collections. The dunning ladder via SMS and email also ensures that reminders are sent consistently without manual intervention. For a growing ISP, reducing the hours spent on collections every night could significantly improve staff morale and network monitoring time. Is there a limit to the number of routers that can be managed in the dashboard?

The platform supports MikroTik RouterOS v6 and v7. It handles GCash, Maya, and card payments.

For someone considering this company, the promise of eliminating manual spreadsheet work and late-night router checks is very appealing. The integration with popular local payment methods like GCash and Maya suggests a good fit for the local market. However, the pricing structure seems somewhat limited to the first fifty ISPs at a special rate, which might change later. It would be prudent to verify the long-term costs and the exact scope of support included before committing, as the transition from manual billing to this automated system appears significant for daily operations.

The system seems robust for automating payments and router management. However, the specific details regarding the onboarding process for existing large subscriber bases are not entirely clear from the current information. It would be helpful to know if migrating legacy data is fully automated or requires manual verification steps before the new system takes over completely.

From the information available, FiberBill presents a compelling solution for Philippine internet service providers looking to automate their billing operations. The platform appears to integrate deeply with MikroTik infrastructure, handling everything from invoice generation to automatic payment posting via GCash, Maya, and card transactions. The description of a hands-free cut and reconnect process driven by a policy engine suggests significant time savings for network administrators who currently spend evenings managing manual tasks. The branded portal feature, allowing subscribers to view statements and upload proofs of payment, seems designed to reduce administrative overhead. Furthermore, the dunning ladder for reminders and the ability to manage multiple routers from a single dashboard indicate a comprehensive approach to ISP management. The focus on reducing the manual effort of matching screenshots to subscriber names is a clear value proposition for growing operators.