Login or sign up
For business

Falls Dental Centre

4.9· 115 reviews
Average ratingExcellent
4.9/ 5

Based on 115 reviews

594%
45%
30%
20%
11%
Ask AI

What reviewers say about Falls Dental Centre

Generated with AI from 115 reviews on Trustburn · updated 40 days ago

Customers frequently describe the staff as friendly, kind, caring, professional, and thorough, often mentioning a warm welcome and a comfortable experience, and many say they have been patients for years and would recommend Falls Dental Centre to others.
What does Falls Dental Centre do?

There is no company description on file, so it isn't clear from the information available what Falls Dental Centre specifically does, though the review excerpts consistently refer to dental visits such as cleanings and tooth extractions, and the business name indicates it is a dental centre.

What are the most common complaints about Falls Dental Centre?

The critical reviewers describe a complaint about not feeling like a priority as a long-time customer after being told there was a two-month wait to get their son's spacer removed.

AI-generated from reviews on this page. Verify anything important with the company directly.

Melody Ollerton
Reviews 1

Really happy experience. The hygienists are friendly and thorough and both dentists are professional and help us feel very comfortable and well cared for. I also feel that they have increased their already thorough safety/sanitation protocols given the covid-19 pandemic.

Donna Ronning
Reviews 1

This was my first visit to Dr. Frankman. I received a very warm welcome and stellar cleaning service from the team! My previous dentist retired and Falls Dental Centre came highly recommended; exceeding any expectations I had. Thank you to the team for a warm welcome and great service! See you in 6 months! I will definitely be back.

Bobbi Jo Horsted
Reviews 1

I absolutely love Dr. John, and all the staff we have encountered at Falls Dental. My husband, our toddler, and I are all patients, and have had nothing but great experiences with cleanings, and a replaced tooth filling I had completed. The staff are all very friendly, and wonderful to work with.

Nancy Schmidt
Reviews 1

I visited Falls Dental Centre yesterday for my regular cleaning appointment - a visit I had cancelled previously in June being a little uneasy at that time with safety concerns we've all been experiencing this year. All my uncertainty was immediately dispelled. Falls Dental has every safety step completely and logically addressed. As always, it was a very pleasant visit.

Duane
Reviews 1

Excellent care given. Friendly staff. Comfortable environment. Always easy to talk with and discuss any treatment. Always keeping appointment times on time. Always leave feeling better! I would recommend them if you re looking for a dental team hard to compare to.

Tim Hamel
Reviews 1

Falls Dental is is a great place to get your dental care. Dr. Smallcomb is a knowledgeable professional, and feels like a friend. Well he actually is. But if he wasn't, I would still say the same thing. He is as nice as he seems. Kari is a fantastic hygienist, no pain.

Linda Lintelman
Reviews 1

We have had many visits with staff at Falls Dental. They are always cheerful, accommodating and professional. We would highly recommend them to anyone looking for a dentist in the Sioux Falls area. They have gotten us through a tough time and we are grateful for their help.

Duane
Reviews 1

Excellent care given. Friendly staff. Comfortable environment. Always easy to talk with and discuss any treatment. Always keeping appointment times on time. Always leave feeling better! I would recommend them if you re looking for a dental team hard to compare to.

Joey Luther
Reviews 1

Always a pleasant experience. The dentists and hygienists are very professional but down to earth, making it a very comfortable environment. The office staff is very courteous and helpful, answering most questions you may have. They also offer text messages to remind you of and confirm your appointments! All the x-ray equipment and panorex are digital so there is no need for film processing. All films show up immediately for review, eliminating a load of downtime during your visit. Highly recommend!

Elena Merkel
Reviews 1

The ENTIRE staff is always absolutely amazing here. Everyone is so nice, is always smiling, knowledgeable and professional. I've been seen by both Smallcomb and Frankman and love them both. They do exceptional work and are always very pleasant to be around. Falls Dental is the best dental office I have ever been to! I highly recommend them.

Connie Jamison
Reviews 1

My experience with Falls Dental Centre was second to none. In this new world we are living in and trying to adjust our lives accordingly, everyone is feeling a higher level of anxiety. When I went for my dental appointment yesterday I felt extremely safe and in good hands. Their procedures and professionalism made me feel very comfortable. Thank you so much to the entire staff!

Dennis Russell
Reviews 1

Visiting Falls Dental is always a pleasant (as much as you can say going to the dentist ). Lois and Stephanie are a breath of fresh air. The wait time is almost always very little. The hygienists are thorough and attentive to your concerns. Dr John and Dr Mike treat you like you have been friends for years.

Patrick Olfert
Reviews 1

I like John or Michael as dentist, they are always very friendly, Maria the dental assistant cleaned my teeth and did a good job. I got a bit anxious with my teeth cleaning, and it would be nice to have an overhead tv to keep me sane, but not a big deal. I called back in and asked what type of sonicare is recommended and they helped me and were very knowledgeable.

Emily Liddeke
Reviews 1

I absolutely love this dentist office. I was referred by a coworker after a few poor experiences at my former dentist, and after my first visit, I made sure my husband switched dentists too.

Never more than a 5 minute wait in the waiting room, and the hygienists are always VERY friendly and take their time to ensure they provide the best cleaning possible.

Sande Hellwig
Reviews 1

Customer loyalty is NOT a priority to them. It makes me sad. We've been going to them every 6 months or so since we moved to Sioux Falls 7 years ago. I need to get my son in to get his spacer out that they put in and they can't get him an appointment for two months.

Brett Nuffer
Reviews 1

I ve always enjoyed going to this office. They re all so kind and knowledgeable. Normally since I have such a sensitive mouth, I m always sore for a few days after, but going here, I ve never had that issue. I cannot complain about them one bit! I actually look forward to my next visit, which isn t very common for me to say

Gretchen Reibsamen
Reviews 1

Really enjoy my dentist visits. Felt comfortable and they have taken proper precautions for covid and flu season coming up. Staff is all wonderful. 10/10 if you need a dentist, both of them are wonderful. I have been going to the same hygienist for a very long time but I've heard from my family that all see different ones there that they are sweet and are gentle if you have sensitive teeth like mine!

Yelena Balashova
Reviews 1

I have been going to Dr. Jan Smulcomb for over 20 years and will never look for another doctor! There is no one better than Jan! All the clinic staff are very friendly, they always help in the best way! Lori, Kim are my favorite nurses at the clinic! Yesterday we were like this with my dad (he is 92), a tooth in the lower jaw is broken (out of only 5 of his own, now 4 are left) and the attitude of Dr. Jan and the staff is absolutely wonderful! Highest professionalism !!

Doris Conradson
Reviews 1

Every one was very friendly. cheerful, kind, and considerate. Would highly recommend them to anyone. Dr. John was very helpful - offered possible treatment options. Looking forward to visit in September. Thanks - great bunch of staff - from the moment I entered the office until I left.

Kayleigh Fletcher
Reviews 1

Very friendly place, been going here since I was a little girl. Never felt the need to leave. Always been helped and scheduled in a timely manner. Looking forward to getting my son his first appointment as a preschooler :) Love all the staff and clear communication as to what to expect.

Carl Tenney
Reviews 1

The doctors at Falls Dental are kind and gentle and explain everything. The work and results are amazing, and all the staff are genuine people that I trust. I haven t ever considered going anywhere else. It s like finding a great auto mechanic for your car...you always go back! I ve been a patient for about 8 years.

Jon Christopherson
Reviews 1

Our family is happy to recommend the fine people at Falls Dental Center. Having been a patient/client of Dr. Smallcomb for over twenty years and now also enjoying the care of Dr.Frankman, I can highly recommend both of these two fine dentists and all of their superb staff. It's not just the excellent dentistry, but also that all of the staff at Falls Dental are the nicest, friendliest people! We have recommended many friends and family to Falls Dental and they have invariably been very happy to have tried them. We look forward to many more years under their care.

News

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying a widget on your website — a simple way to convert your visitors into customers.

Get the widget for your site →

About Falls Dental Centre

Address
5100 S Cliff Ave