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Falcon Express Logistics INC

4.1· 7 reviews
Average ratingGreat
4.1/ 5

Based on 7 reviews

529%
457%
314%
20%
10%
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Questions about Falcon Express Logistics INC

Based on 7 reviews, listing data and website checks · updated yesterday

What is Falcon Express Logistics INC?

Falcon Express Logistics INC is a logistics provider based in Searcy, Arkansas, with a global network covering air, ocean, and road freight, warehousing, and supply chain management. The company has been operating for over 30 years and claims to have delivered over 32,125 packages and transported 12,986 tons of goods annually. They offer services to businesses and individuals worldwide, emphasizing reliability and customer-centric solutions.

How does the service quote process work?

The company's website outlines a three-step process for obtaining a quote: first, select the service type such as Air Freight or Ocean Freight; second, fill out an online form with shipment details like weight and dimensions; third, submit the request to receive a confirmation email and a free quote.

What specific freight and warehousing services are available?

According to the website, Falcon Express Logistics INC offers a comprehensive range of services including air freight for time-sensitive cargo, ocean freight with FCL and LCL options, road freight for cross-border transport, and secure warehousing with inventory management.

Where are the main operational locations?

The business operates from its headquarters at 2224 Highway 267 S in Searcy, Arkansas, and maintains international offices in New Zealand at 46 Gladstone Quay, Lyttelton, and in the United Kingdom at Gateway House, Stonehouse Lane, Purfleet.

How can a customer contact the company?

Customers can reach the company via the business phone number 5012687894 or by email at info@falconexpresslogistics.com. The website also provides a track shipment feature for monitoring cargo movement.

What is the current Trustburn rating and review history?

The Trustburn listing shows a 4.1 out of 5 rating from 7 reviews, with the most recent feedback dated December 9, 2023. Reviewers frequently praise the company for competitive rates, reliable service, and efficient logistics operations.

What common themes appear in customer reviews?

Some reviewers on Trustburn mention that while the service is satisfactory and rates are reasonable, the experience can sometimes feel average without exceptional features compared to other logistics providers.

What are the stated mission and vision goals?

The company states its mission is to provide reliable and innovative logistics solutions that ensure seamless delivery worldwide, aiming to exceed client expectations through exceptional service and cutting-edge technology.

Who is the ideal client for this logistics provider?

Falcon Express Logistics INC positions itself as a valuable partner for businesses needing tailored solutions, with a focus on building long-lasting relationships based on trust, transparency, and operational excellence.

What are the official working hours?

Working hours are Monday through Friday from 7:00 to 17:00, Saturday from 7:00 to 12:00, and Sunday and holidays from 8:00 to 10:00, allowing for flexible inquiry times.

What specialized capabilities does the company highlight?

The company claims to have satisfied over 78,980 clients and emphasizes its ability to handle specialized requirements such as temperature control and expedited service for specific cargo types.

How does the company describe its global reach?

The website mentions a global coverage network that ensures infrastructure and partnerships are available to deliver cargo efficiently regardless of the destination, aiming for seamless cross-border logistics.

What do reviewers say about the user experience?

Some users on Trustburn note that the website is easy to use and provides all necessary information, contributing to a positive initial experience for new customers.

What technological features are mentioned for tracking and management?

The company states it aims to simplify logistics by leveraging the latest technology to provide real-time insights into cargo movement and streamline supply chain operations.

What is the official website of Falcon Express Logistics INC?

The official website of Falcon Express Logistics INC is falconexpresslogistics.com.

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About Falcon Express Logistics INC

Address
2224 Highway 267 S