Questions about Factorypin
What is Factorypin?
Factorypin is a custom pin manufacturer based in Kunshan, Jiangsu, China, operating as a subsidiary of Blythepin and producing directly from its factory for global clients. The company makes custom enamel pins, hard enamel pins, soft enamel pins, die struck pins, lapel pins, hat pins, challenge coins, bottle opener coins, medals, and keychains. Customers submit their own artwork or ideas, which Factorypin turns into finished pieces with a minimum of 30 pieces per order, offering services such as free art design, unlimited revisions, and worldwide shipping.
Who are the typical customers for Factorypin's custom merchandise?
Factorypin serves a range of clients including artists, brands, event organizers, police, fire and military teams, schools, and sports organizations. The business is located in Kunshan, Jiangsu, China, and operates with a minimum order quantity of 30 pieces per order. They offer services such as free art design, unlimited revisions, and worldwide shipping to their global clients.
How can a new customer start an order with Factorypin?
To get started, customers can submit a quote request or email the business at [email protected] to provide a clear design, desired quantity, size, and contact information. The company offers free art design and unlimited art revisions to help match colors using the PMS Matching System before production begins.
What are the terms for returns and special effects available?
Factorypin offers a 100% money back guarantee and keeps in close contact with customers throughout every key stage of production. If any issues arise due to their production process, they take full responsibility and will remake the items. They also offer special effects like glow, cat-eye, and quicksand to help custom pins pop.
What are the pricing terms and product specifications?
Factorypin states that their 1.5mm thick pins with 24K gold plating offer a sturdier feel and longer-lasting shine than standard options. They also provide flexible discounts, including monthly promotions and bulk discounts for first-time and returning customers who request a free quote.
Where is Factorypin located and how can it be contacted?
The business is located in Kunshan, Jiangsu, China, and can be contacted via email at [email protected] or by phone at +8618962046571. Their operating hours are Monday through Friday from 9:00 to 18:00.
What is the rating split and recent feedback on Factorypin?
Factorypin has a Trustburn rating of 5 out of 5 from 2 reviews, with both reviews dated February 20, 2025. Reviewers praised the nice pins and the representative, noting that most of the pins were A grades.
What specific materials and file formats does Factorypin support?
Factorypin offers a variety of special materials for effects like glow-in-the-dark and glitter, and they can source or incorporate specific materials based on customer instructions. They also accept various design files such as .AI, .EPS, .JPG, .PDF, .TIFF, .PNG, .PSD, or .BMP for production.
How does Factorypin handle copyright and design protection?
Factorypin protects customer designs by keeping molds exclusively for the original customer and never reproducing or selling their designs. They are also happy to sign a non-disclosure agreement (NDA) and can send the molds to the customer upon request.
What after-sales support and design tools does Factorypin provide?
Factorypin offers after-sales support by keeping in close contact with customers throughout every key stage of production and only proceeding with approval. They also provide a color chart and size selection guide to assist with the design process.
What is the official website of Factorypin?
The official website of Factorypin is factorypin.com.
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Factorypin is a custom pin manufacturer based in Kunshan, Jiangsu, China, operating as a subsidiary of Blythepin and producing directly from its factory for global clients. The company makes custom enamel pins, hard enamel pins, soft enamel pins, die struck pins, lapel pins, hat pins, challenge coins, bottle opener coins, medals, and keychains. Customers submit their own artwork or ideas, which Factorypin turns into finished pieces with a minimum of 30 pieces per order, offering services such as free art design, unlimited revisions, and worldwide shipping. The business serves a range of clients including artists, brands, event organizers, police, fire and military teams, schools, sports organizers, and retailers. Factorypin lists WhatsApp, Instagram, Pinterest, and YouTube as contact methods, alongside email and phone support during weekday business hours.
- Website
- factorypin.com
- Phone
- +8618962046571