The overview of their services looks very professional. I like that they list specific checks for things like brakes and AC. However, the warranty conditions seem a bit vague without reading the fine print. The pricing packages are helpful for estimating costs, but I would still want to confirm the final bill before work starts to be safe.
Questions about Bengkel Prima Auto
What is Bengkel Prima Auto?
Bengkel Prima Auto is a vehicle repair workshop providing servicing for cars and motorcycles, including periodic maintenance, tune-ups, oil changes, brake and suspension work, air conditioning and electrical diagnostics, engine repairs, and tire care. The workshop offers booking via WhatsApp, transparent cost estimates before work begins, experienced mechanics, and warranties on certain jobs. It lists example service packages at Rp149,000 and Rp299,000 per visit and notes operating hours of 08:00 to 18:00. The site also displays a claimed customer rating of 4.9 stars from over 1,500 vehicles serviced.
How does the booking and service process work?
To get started, customers can come directly or book in advance through the website's booking form or by chatting on WhatsApp. The process involves explaining the issue, providing options for repair, and giving an estimate for costs and time before work begins. Spare parts can be chosen as original or aftermarket based on the customer's needs and budget. A clear work report and maintenance recommendations are provided after the service is completed.
What are the specific service packages and their prices?
The workshop offers a Basic service package for Rp149,000 per visit, which includes checking 20 points, inspecting brakes and tires, and checking fluids and leaks. A Recommended package is priced at Rp299,000 per service, featuring a light tune-up, throttle cleaning if needed, and light reset or adaptation if available. A Pro package costs Rp499,000 and includes more detailed diagnostics, checking ignition and fuel systems, and prioritizing repair recommendations. Prices may vary depending on the type of vehicle and its condition.
What do reviewers say about the service quality and warranty?
The workshop provides a 7-day warranty on certain services, though the exact terms follow the type of job and the workshop's conditions. Some reviewers praise the clear explanations of problems and costs that match the initial estimates. Others appreciate the neat workmanship, such as fixing noisy brakes and properly checking AC systems without just adding refrigerant. The business highlights its focus on safety and performance as key features.
Where is the workshop located and how can customers contact it?
The workshop is located at Jl. Contoh No. 123, Kota Anda and operates from 08:00 to 18:00. Customers can contact the business via the provided WhatsApp number or by filling out the online booking form. The website domain is f200m-mobile.website and the listing claims to have serviced over 1,500 vehicles.
What makes Bengkel Prima Auto different from other workshops?
The workshop claims to have experienced mechanics and complete tools for the job. It emphasizes transparency by explaining problems, repair options, and cost estimates upfront. The service aims to solve issues ranging from periodic maintenance to engine repairs, ensuring the vehicle returns to prime condition. Customers can choose spare parts that fit their budget and specific needs.
What specific services and technical tasks does the workshop perform?
The workshop offers a wide range of services including oil changes, brake and suspension work, air conditioning and electrical diagnostics, engine repairs, and tire care. Specific tasks include checking 20 points, inspecting brakes and tires, checking fluids and leaks, and performing light tune-ups. For AC issues, they check the source of the problem rather than just adding freon. Engine repairs address issues like overheating, oil leaks, vibrations, and rough noises.
How can customers make a booking or request a service?
The workshop uses a booking form on its website or a WhatsApp chat to schedule appointments. Customers can provide their vehicle type, date (optional), and complaints or requests. The form opens a WhatsApp message automatically for quicker communication. The website also allows users to search for the location and view the service packages.
What is the official website of Bengkel Prima Auto?
The official website of Bengkel Prima Auto is f200m-mobile.website.
How is Bengkel Prima Auto rated on Trustburn?
On Trustburn, Bengkel Prima Auto has a rating of 3.8 out of 5 based on 4 reviews.
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I recently had my car serviced here based on the information I gathered online. The 20-point inspection seems comprehensive, covering everything from fluids to brake pads. It is great that they offer both original and aftermarket parts, giving customers a choice based on their budget. The mention of clear work reports adds a layer of accountability that I really appreciate. Knowing that mechanics are experienced and use complete tools gives me confidence. The optional Wi-Fi in the waiting area is a nice touch for those who have to wait. Overall, the emphasis on transparency and clear communication makes this place stand out. I am pleased with the approach they take towards customer service and vehicle care.
Wow, the package deals look really attractive! Seeing the Basic service at such a low price point is impressive. I love that they offer clear estimations upfront, which builds so much trust. It seems like a fantastic deal for routine maintenance. Does the Pro package include all the fluid top-ups, or is that extra? The transparency on their site is genuinely refreshing and makes me want to book immediately.
I read through the details on their page. The garansi looks good on paper, but it mentions specific conditions attached to certain jobs. From the information available, it is not entirely clear which services are fully covered. For someone considering this company, it seems wise to ask exactly what is included before signing off.
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Bengkel Prima Auto is a vehicle repair workshop providing servicing for cars and motorcycles. Its services include periodic maintenance, tune-ups, oil changes, brake and suspension work, air conditioning and electrical diagnostics, engine repairs, and tire care. The workshop offers booking via WhatsApp, transparent cost estimates before work begins, experienced mechanics, and warranties on certain jobs. It lists example service packages at Rp149,000 and Rp299,000 per visit and notes operating hours of 08:00 to 18:00. The site also displays a claimed customer rating of 4.9 stars from over 1,500 vehicles serviced.
- Website
- f200m-mobile.website
- Categories
- Automotive