What is EZBip?
EZBip is an online platform for discovering and registering for sports events, allowing users to book slots and complete payments through local online banking (FPX). It lists upcoming events with details such as date, location, and registration fees, and provides event results and an organizer portal for event management. The platform features running and walking events like Pharm Run 2026 and Besut Pharm Walk 2026 in Malaysia.
How does the registration and payment process work?
The platform uses ToyyibPay for secure FPX payments and real-time callbacks to assign unique Bibs and dispatch confirmation passes. Users can lock their slots instantly, complete payment within 30 minutes, and present a unique QR pass at the event check-in desk to get race kits and credentials instantly.
What are the costs and features for event organizers?
Event organizers can host events on EZBip with a promotional platform fee of just RM 0.50 per registration, down from RM 1.00. The system includes an event dashboard, automated email confirmations, secure FPX payouts, and an on-site QR check-in system.
How do I download my event certificate?
Once the event organizer publishes the results, users can log in to their Runner Dashboard using their registered email address to download their official digital certificate directly from the completed registrations tab.
Can I change my t-shirt size or registration details?
Detail updates such as typos in names or sizing changes are subject to the event organizer's policy and the category slot lock status. Users must contact the event organizer directly using the contact email listed on the event page or submit an inquiry with their Registration Ref ID.
What is the refund policy?
Refund policies vary by event and are managed entirely by the respective organizer since EZBip only prepares the payment gateway and registration platform. All payments go directly into the organizer's account, so users must refer to the specific event's terms and conditions or contact the organizer directly to request a refund.
How long is my slot reserved during checkout?
When a user initiates event registration, their slot is reserved for exactly 30 minutes to allow them to complete their ToyyibPay FPX payment. If checkout is not completed within this window, the slot is released back to the public pool automatically.
How can I contact EZBip support?
Users can contact the support team at [email protected] for runner inquiries, ticket issues, and claims, while organizer partnerships are handled at [email protected]. The support team operates from Sunday – Thursday 6:00 PM – 10:00 PM (GMT+8) and Saturday 10:00 AM – 5:00 PM (GMT+8).
What are the main goals of the events hosted on EZBip?
The platform aims to promote a healthy lifestyle and increase awareness of the importance of health care through activities like the Besut Pharm Walk 2026 and Pharm Run 2026.
What makes EZBip different from other event registration platforms?
The platform offers a unified registration flow that handles everything from slot booking to on-site check-in, making the process fast, secure, and frictionless for users.
How do I access my event results?
The platform includes a feature to view results and download official event certificates after completing the event, ensuring users have access to their achievements.
What is the official website of EZBip?
The official website of EZBip is ezbip.my.
How is EZBip rated on Trustburn?
On Trustburn, EZBip has a rating of 4.2 out of 5 based on 5 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.