Jessica Brown
The three-step process to get started seems straightforward. Downloading the app and creating an account looks simple. I like that I can plan visits and check in easily via the platform.
Questions about Ezam
What is Ezam?
Ezam is a membership-based lifestyle and wellness club operating in Qatar that offers a single digital pass providing access to resorts, hotels, gyms, spas, padel courts, and water parks across Doha. Members can use the pass to visit beaches, five-star pools, hotel club lounges, and wellness facilities through a mobile app that allows them to check in and out of venues. The service offers different membership plans with the ability to cancel at any time, and it includes discounts at participating locations.
What specific venues and amenities does the Ezam Pass include?
The Ezam Pass provides complimentary access to Qatar's most beautiful beaches and five-star pools, as well as exclusive hotel club lounges across Doha. Members can also enjoy premium gyms, signature spas, and wellness studios, all included in their membership. Additionally, the pass grants access to Qatar's most iconic water parks and family clubs.
How does the Ezam app work for members?
Members can use their app to plan visits, check in and out of venues, and redeem discounts at participating locations. The service includes a feature for discovering padel courts, which are now available with every membership. The app also allows users to explore dining options and map out their visits easily.
What are the terms for membership plans and cancellation?
Ezam offers different membership plans with the ability to cancel at any time, and there are no hidden fees. The service provides instant access to the pass upon selecting a plan, start date, and payment option. Members can choose a plan that suits their needs, whether for pool & beach, fitness, family, or padel.
What do reviewers say about the Ezam experience?
Some reviewers praise the convenience of having one app for multiple high-end amenities in Doha. Users appreciate the ability to check in and out of venues quickly without waiting in lines. The service is described as a 'must-have membership' by Vogue Arabia.
What awards and recognitions has Ezam received?
Ezam is described as a 'Favourite Lifestyle App' by What's On Awards 2025 and was named 'Best of Qatar' by Time Out Doha. The service has also been recognized as 'Quiet luxury, scanned & gone' by GQ Middle East. These accolades highlight its status as a premium digital club.
Which specific spas and wellness studios are included in the Ezam Pass?
The Ezam Pass includes access to specific venues such as Anjana Spa at Rixos Qetaifan Island, the Ladies Spa & Wellness at Fairmont Doha, and the Waldorf Astoria Doha. These locations are part of the premium gyms, signature spas, and wellness studios offered by the service.
Who is the Ezam Pass designed for?
Ezam is located in Doha, Qatar, and serves lifestyle and wellness enthusiasts seeking convenient access to high-end amenities. The service targets individuals looking for a single pass to enjoy luxury resorts, hotels, gyms, and spas. It is particularly popular among those who want to explore the city's finest venues.
What new features has Ezam added to its membership?
The Ezam Pass includes a new feature for padel courts, which are now available with every membership. This addition allows members to get complimentary access to premium padel courts across Doha. The service also offers a map feature to help members find nearby venues.
What are the benefits of using the Ezam Pass for hotel club lounges?
The Ezam Pass includes access to hotel club lounges, which offer refined service, gourmet bites, and a quiet city escape. Members can enjoy exclusive access to these lounges across Doha. The service also provides a map feature to help members locate nearby venues.
What is the official website of Ezam?
The official website of Ezam is ezampass.com.
How is Ezam rated on Trustburn?
On Trustburn, Ezam has a rating of 4.2 out of 5 based on 5 reviews.
Is Ezam on social media?
Ezam has official profiles on Linkedin, Instagram.
AI-generated from reviews on this page. Verify anything important with the company directly.
Michael Chen
The pricing structure appears transparent with an explicit "no hidden fees" guarantee. The ability to cancel anytime adds flexibility. One wonders if the complimentary dining benefits extend to all listed hotels equally, or if some venues require advance booking which might affect the overall value proposition for frequent visitors.
Elena Rossi
Ezam offers an impressive array of venues, ranging from the Anjana Spa at Rixos Qetaifan Island to the Four Seasons and Waldorf Astoria. The inclusion of premium padel courts and family clubs adds significant value for residents looking to unwind. The recognition from outlets like Vogue Arabia and What's On Awards suggests a reputable service. However, the description of "complimentary access" leaves room for interpretation. It is not entirely clear if there are restrictions on peak hours or if the "gourmet bites" in the club lounges are fully covered or subject to additional charges. For someone considering this company, the breadth of the network is undeniable, yet the specific terms of engagement could benefit from greater transparency. The "no hidden fees" claim is reassuring, but verifying the exact scope of each membership tier would be prudent before committing. Ultimately, the convenience of having one pass for diverse wellness and leisure activities is compelling, provided the user understands the operational nuances.
Ahmed Hassan
It appears to be a standard digital club pass for Doha. The scope includes gyms and pools.
Sarah Jenkins
The promise of complimentary access to five-star pools and premium gyms seems genuinely convenient. It looks like a sensible way to enjoy Qatar's finest resorts without managing multiple separate memberships.
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Ezam is a membership-based lifestyle and wellness club operating in Qatar that offers a single digital pass providing access to resorts, hotels, gyms, spas, padel courts, and water parks across Doha. Members can use the pass to visit beaches, five-star pools, hotel club lounges, and wellness facilities through a mobile app that allows them to check in and out of venues. The service offers different membership plans with the ability to cancel at any time, and it includes discounts at participating locations.
- Website
- ezampass.com