I had a great experience shopping with Eyewebsafety. The website was easy to navigate, and I found exactly the prescription safety glasses I needed. The ordering process was simple, and my eyewear arrived on time and in excellent condition.
The quality of the frames and lenses exceeded my expectations. The glasses are comfortable, durable, and provide excellent protection for daily work use. Customer service was also responsive and helpful whenever I had questions about my order.
I highly recommend Eyewebsafety to anyone looking for high-quality prescription safety glasses, competitive prices, and reliable service. I will definitely be purchasing from them again in the future.
Questions about Eyewebsafety
What is Eyewebsafety?
Eyewebsafety is a corporate prescription safety eyewear program based in Raleigh, North Carolina that provides a cloud-based micro-portal to automate employee roster, benefit management, billing, and shipping. The platform integrates with clients' HR systems and supports multi-location organizations with features like augmented reality virtual try-on and digital measurements. It serves industries including aerospace, construction, engineering, mining, oil and gas, pharmaceuticals, and retail, allowing employees to select and order prescription safety glasses online.
What is the return policy for orders?
The company offers a 41-day return policy for adjustments, exchanges, re-work, or store credit without questions asked. If a customer is not happy with their glasses, they can contact the service team for these options within this timeframe. After receiving the return frames, the company begins fabrication of the repair or replacement order within 48 hours.
How long does it take to receive an order?
Orders are shipped via USPS First Class shipping with Delivery Confirmation for free. In the Central or Eastern Time zones, customers can expect to receive their order 1-2 days after shipping, while Mountain and Pacific time zones will receive them 3-5 days after shipping. International orders are shipped by First Class Mail International with delivery times varying by country.
What are the production and shipping times for different products?
The standard production time for prescription glasses is 8 days, but lens coatings will add an additional 2-3 business days to fabricate lenses. Non-prescription safety frames with no lenses are typically shipped within 2-4 days, while non-mesh side shields are usually shipped the same day. Dress frames are stocked in the warehouse and shipped within 24 hours.
What technology does the platform use for frame selection?
The company uses augmented reality virtual try-on and digital measurements to let employees see how frames look on them in real time from their screen. This feature allows users to browse top frames, swap colors, and find their perfect pair effortlessly using a smartphone to quickly fit premium frames.
Where is the business located and how can it be contacted?
The company is located at 8300 Falls of Neuse Road Suite 110 in Raleigh, NC 27615 USA. Customers can reach the business via the toll-free phone number 888.449.9540 or by email at service@eyeweb.com.
What do reviewers praise about the service?
A reviewer stated that the website was easy to navigate and the ordering process was simple, with eyewear arriving on time and in excellent condition. The quality of the frames and lenses exceeded expectations, and the glasses are described as comfortable, durable, and providing excellent protection for daily work use.
What is the current rating and review history?
The Trustburn rating is 5 out of 5 from 1 review as of June 23, 2026. This single review highlights a great experience with easy navigation, simple ordering, and timely delivery of high-quality eyewear.
What are the availability and access features?
The service is available 24/7 to every employee anywhere in the world, allowing access from any digital device. The cloud-based service allows multi-location access from anywhere, ensuring flexibility for reporting and administration.
How does the business describe its platform?
The company claims to be the leader in providing enterprise online prescription safety eyewear solutions. Their platform is designed with secure, highly integrated technologies and tools to link to a centralized employee roster.
What features are available for on-site testing?
The platform allows employees to test frame styles and sizes on-site without a store visit, which is ideal for safety meetings and events. It also offers custom kits for the workforce and supports an online catalog.
How does the return period compare to standard retailers?
The company states that it will beat both the standard brick and mortar 10-day return period and the standard online retailer 30-day return period by offering a 41-day window. This extended period is intended to provide a better customer experience compared to typical retailers.
What is the official website of Eyewebsafety?
The official website of Eyewebsafety is eyewebsafety.com.
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EyewebSafety is a company based in Raleigh, North Carolina that provides a corporate prescription safety eyewear program for businesses. Its service is delivered through a cloud-based micro-portal that integrates with clients' HR systems to automate employee roster and benefit management, billing, payroll deduction, and shipping. The platform supports multi-location organizations and offers features such as augmented reality virtual try-on, digital measurements, and HIPAA and SOC2 compliance. EyewebSafety serves industries including aerospace, construction, engineering, mining, oil and gas, pharmaceuticals, and retail, allowing employees to select and order prescription safety glasses online or via kiosks and mobile devices.
- Website
- eyewebsafety.com
- Phone
- 8884499540
- service@eyeweb.com
- Categories
- Medical devices